{"id":14562,"date":"2020-04-18T20:36:48","date_gmt":"2020-04-18T20:36:48","guid":{"rendered":"http:\/\/wordpress.creativegigs.net\/docly\/docs\/rogan-wordpress-theme-documentation\/layouts\/sticky-header\/"},"modified":"2026-02-06T09:32:04","modified_gmt":"2026-02-06T09:32:04","slug":"where-can-i-view-my-active-services-and-hosting-plans","status":"publish","type":"docs","link":"https:\/\/www.bigcloudy.com\/knowledge-base\/docs\/account-faq\/account-management\/where-can-i-view-my-active-services-and-hosting-plans\/","title":{"rendered":"Where can I view my active services and hosting plans?"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"14562\" class=\"elementor elementor-14562\" data-elementor-post-type=\"docs\">\n\t\t\t\t<div class=\"elementor-element elementor-element-50ccf6d e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"50ccf6d\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-aa39ba8 elementor-widget elementor-widget-text-editor\" data-id=\"aa39ba8\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2><strong>Introduction<\/strong><\/h2><p>In this article, you\u2019ll learn how to view your active hosting services, servers, and billing details in your Bigcloudy Client Area. Follow these steps to quickly locate your active hosting plans, check their status, and review billing information.<\/p><h2><strong>Log in to Your Bigcloudy Client Area<\/strong><\/h2><ol><li>Go to <a href=\"https:\/\/www.bigcloudy.com\/\"><strong>Bigcloudy.com<\/strong><\/a>.<\/li><li>Click <a href=\"https:\/\/www.bigcloudy.com\/billing\/login\"><strong>Login<\/strong><\/a> at the top of the page.<\/li><li>Enter your email address and password, then click <strong>Sign In<\/strong>.<\/li><li>Once logged in, you\u2019ll be redirected to your Client Area Dashboard.<\/li><\/ol><p>Here, you can see all your active products and servers.<\/p><p><img decoding=\"async\" style=\"max-width: 100%; height: auto;\" src=\"https:\/\/www.bigcloudy.com\/knowledge-base\/wp-content\/uploads\/2025\/12\/Service1.webp\" alt=\"Bigcloudy dashboard showing active services\" \/><\/p><h2><strong>View and Manage Active Services<\/strong><\/h2><p>On your Client Area Dashboard, locate your active hosting services.<\/p><p>Click the <strong>Manage<\/strong> button next to a service to access options such as:<\/p><ul><li>Edit Website<\/li><li>Log in to cPanel<\/li><li>Log in to Webmail<\/li><\/ul><h2><strong>Manage Hosting Features<\/strong><\/h2><ul><li>Email Accounts<\/li><li>Forwarders<\/li><li>File Manager<\/li><li>phpMyAdmin<\/li><\/ul><h2><strong>Additional Options<\/strong><\/h2><ul><li>Upgrade \/ Downgrade the service<\/li><li>Request Cancellation<\/li><\/ul><p><img decoding=\"async\" style=\"max-width: 100%; height: auto;\" src=\"https:\/\/www.bigcloudy.com\/knowledge-base\/wp-content\/uploads\/2025\/12\/Services2.webp\" alt=\"Manage hosting service options\" \/><\/p><h2>Billing Overview and Domain Configuration<\/h2><h3>Billing Overview includes:<\/h3><ul><li>Registration Date<\/li><li>Recurring Amount<\/li><li>Next Due Date<\/li><li>Billing Cycle<\/li><li>Payment Method<\/li><\/ul><h3>Domain Configuration shows:<\/h3><ul><li>Primary Domain<\/li><li>Service Location<\/li><\/ul><p><img decoding=\"async\" style=\"max-width: 100%; height: auto;\" src=\"https:\/\/www.bigcloudy.com\/knowledge-base\/wp-content\/uploads\/2025\/12\/Service3.webp\" alt=\"Billing and domain configuration details\" \/><\/p><h2>Access \u201cMy Products &amp; Services\u201d<\/h2><ol><li>Go to <strong>Services \u2192 My Products &amp; Services<\/strong>.<\/li><li>Click the <strong>three dots (\u22ef)<\/strong> next to a service.<\/li><li>Select <strong>View Details<\/strong>.<\/li><\/ol><p><img decoding=\"async\" style=\"max-width: 100%; height: auto;\" src=\"https:\/\/www.bigcloudy.com\/knowledge-base\/wp-content\/uploads\/2025\/12\/Service4.webp\" alt=\"My Products and Services page\" \/><\/p><h2>View VPS or Dedicated Server Details<\/h2><ul><li>Server Hostname<\/li><li>Configurable Options<\/li><\/ul><p><img decoding=\"async\" style=\"max-width: 100%; height: auto;\" src=\"https:\/\/www.bigcloudy.com\/knowledge-base\/wp-content\/uploads\/2025\/12\/Service5.webp\" alt=\"VPS or Dedicated Server details\" \/><\/p><h2 style=\"font-family: Arial, sans-serif; color: #000000; line-height: 1.6;\"><strong>Conclusion<\/strong><\/h2><p>You have successfully learned how to view and manage your active hosting services, review billing details, and access server information from your Bigcloudy Client Area. Regularly checking your services helps you stay informed about your hosting status and manage your account more effectively.<\/p><h2><strong>Need Help?<\/strong><\/h2><p>If you face any issues updating your nameservers or need further assistance, our support team is always available:<\/p><ul><li aria-level=\"1\"><img decoding=\"async\" class=\"emoji\" role=\"img\" draggable=\"false\" src=\"https:\/\/s.w.org\/images\/core\/emoji\/16.0.1\/svg\/1f4e7.svg\" alt=\"mail\" \/>\u00a0<b>Email:<\/b>\u00a0support@bigcloudy.com<\/li><li aria-level=\"1\"><img decoding=\"async\" class=\"emoji\" role=\"img\" draggable=\"false\" src=\"https:\/\/s.w.org\/images\/core\/emoji\/16.0.1\/svg\/1f310.svg\" alt=\"website\" \/><a href=\"https:\/\/www.bigcloudy.com\/contact-us\"><b>Submit a support ticket<\/b><\/a><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7e83286 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"7e83286\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f365198 elementor-widget elementor-widget-text-editor\" data-id=\"f365198\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2 id=\"faq\" style=\"letter-spacing: 0.15px;\"><span style=\"font-weight: bolder;\">FAQ<\/span><\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-eccb09c e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"eccb09c\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f99c4a5 elementor-widget elementor-widget-eael-adv-accordion\" data-id=\"f99c4a5\" data-element_type=\"widget\" data-widget_type=\"eael-adv-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <div class=\"eael-adv-accordion\" id=\"eael-adv-accordion-f99c4a5\" data-scroll-on-click=\"no\" data-scroll-speed=\"300\" data-accordion-id=\"f99c4a5\" data-accordion-type=\"accordion\" data-toogle-speed=\"300\">\n    <div class=\"eael-accordion-list\">\n                <div id=\"can-i-change-my-contact-email-after-registering-my-bigcloudy-account\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"1\" aria-controls=\"elementor-tab-content-2611\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-angle-down\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M143 352.3L7 216.3c-9.4-9.4-9.4-24.6 0-33.9l22.6-22.6c9.4-9.4 24.6-9.4 33.9 0l96.4 96.4 96.4-96.4c9.4-9.4 24.6-9.4 33.9 0l22.6 22.6c9.4 9.4 9.4 24.6 0 33.9l-136 136c-9.2 9.4-24.4 9.4-33.8 0z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-angle-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M177 159.7l136 136c9.4 9.4 9.4 24.6 0 33.9l-22.6 22.6c-9.4 9.4-24.6 9.4-33.9 0L160 255.9l-96.4 96.4c-9.4 9.4-24.6 9.4-33.9 0L7 329.7c-9.4-9.4-9.4-24.6 0-33.9l136-136c9.4-9.5 24.6-9.5 34-.1z\"><\/path><\/svg><\/span><span class=\"eael-accordion-tab-title\">Can I change my contact email after registering my Bigcloudy account?<\/span><\/div><div id=\"elementor-tab-content-2611\" class=\"eael-accordion-content clearfix\" data-tab=\"1\" aria-labelledby=\"can-i-change-my-contact-email-after-registering-my-bigcloudy-account\"><p>Yes, you can update your contact email from the <strong data-start=\"357\" data-end=\"368\">Profile<\/strong> section in your Client Area. Make sure the new email address is active, as all important notifications will be sent there.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"will-changing-my-email-affect-my-existing-services-or-invoices\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"2\" aria-controls=\"elementor-tab-content-2612\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-angle-down\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M143 352.3L7 216.3c-9.4-9.4-9.4-24.6 0-33.9l22.6-22.6c9.4-9.4 24.6-9.4 33.9 0l96.4 96.4 96.4-96.4c9.4-9.4 24.6-9.4 33.9 0l22.6 22.6c9.4 9.4 9.4 24.6 0 33.9l-136 136c-9.2 9.4-24.4 9.4-33.8 0z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-angle-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M177 159.7l136 136c9.4 9.4 9.4 24.6 0 33.9l-22.6 22.6c-9.4 9.4-24.6 9.4-33.9 0L160 255.9l-96.4 96.4c-9.4 9.4-24.6 9.4-33.9 0L7 329.7c-9.4-9.4-9.4-24.6 0-33.9l136-136c9.4-9.5 24.6-9.5 34-.1z\"><\/path><\/svg><\/span><span class=\"eael-accordion-tab-title\">Will changing my email affect my existing services or invoices?<\/span><\/div><div id=\"elementor-tab-content-2612\" class=\"eael-accordion-content clearfix\" data-tab=\"2\" aria-labelledby=\"will-changing-my-email-affect-my-existing-services-or-invoices\"><p data-start=\"493\" data-end=\"646\">No, updating your contact email does not affect your existing services or invoices.<\/p><p data-start=\"648\" data-end=\"849\">\u00a0<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"can-i-manage-my-hosting-services-from-the-client-area-dashboard\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"3\" aria-controls=\"elementor-tab-content-2613\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-angle-down\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M143 352.3L7 216.3c-9.4-9.4-9.4-24.6 0-33.9l22.6-22.6c9.4-9.4 24.6-9.4 33.9 0l96.4 96.4 96.4-96.4c9.4-9.4 24.6-9.4 33.9 0l22.6 22.6c9.4 9.4 9.4 24.6 0 33.9l-136 136c-9.2 9.4-24.4 9.4-33.8 0z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-angle-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M177 159.7l136 136c9.4 9.4 9.4 24.6 0 33.9l-22.6 22.6c-9.4 9.4-24.6 9.4-33.9 0L160 255.9l-96.4 96.4c-9.4 9.4-24.6 9.4-33.9 0L7 329.7c-9.4-9.4-9.4-24.6 0-33.9l136-136c9.4-9.5 24.6-9.5 34-.1z\"><\/path><\/svg><\/span><span class=\"eael-accordion-tab-title\">Can I manage my hosting services from the Client Area dashboard?<\/span><\/div><div id=\"elementor-tab-content-2613\" class=\"eael-accordion-content clearfix\" data-tab=\"3\" aria-labelledby=\"can-i-manage-my-hosting-services-from-the-client-area-dashboard\"><p>Yes, you can view and manage your hosting services, billing details, and service features directly from the Client Area dashboard.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"what-should-i-do-if-i-cannot-access-one-of-my-services\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"4\" aria-controls=\"elementor-tab-content-2614\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-angle-down\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M143 352.3L7 216.3c-9.4-9.4-9.4-24.6 0-33.9l22.6-22.6c9.4-9.4 24.6-9.4 33.9 0l96.4 96.4 96.4-96.4c9.4-9.4 24.6-9.4 33.9 0l22.6 22.6c9.4 9.4 9.4 24.6 0 33.9l-136 136c-9.2 9.4-24.4 9.4-33.8 0z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-angle-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M177 159.7l136 136c9.4 9.4 9.4 24.6 0 33.9l-22.6 22.6c-9.4 9.4-24.6 9.4-33.9 0L160 255.9l-96.4 96.4c-9.4 9.4-24.6 9.4-33.9 0L7 329.7c-9.4-9.4-9.4-24.6 0-33.9l136-136c9.4-9.5 24.6-9.5 34-.1z\"><\/path><\/svg><\/span><span class=\"eael-accordion-tab-title\">What should I do if I cannot access one of my services?<\/span><\/div><div id=\"elementor-tab-content-2614\" class=\"eael-accordion-content clearfix\" data-tab=\"4\" aria-labelledby=\"what-should-i-do-if-i-cannot-access-one-of-my-services\"><p data-start=\"851\" data-end=\"1053\">Try refreshing the page or logging in again. If the issue continues, contact Bigcloudy Support via Live Chat or by opening a support ticket.<\/p><\/div>\n                <\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Introduction In this article, you\u2019ll learn how to view your active hosting services, servers, and billing details in your Bigcloudy Client Area. Follow these steps to quickly locate your active hosting plans, check their status, and review billing information. Log in to Your Bigcloudy Client Area Go to Bigcloudy.com. Click Login at the top of the page. Enter your email address and password, then click Sign In. Once logged in, you\u2019ll be redirected to your Client Area Dashboard. Here, you can see all your active products and servers. View and Manage Active Services On your Client Area Dashboard, locate your active hosting services. Click the Manage button next to a service to access options such as: Edit Website Log in to cPanel Log in to Webmail Manage Hosting Features Email Accounts Forwarders File Manager phpMyAdmin Additional Options Upgrade \/ Downgrade the service Request Cancellation Billing Overview and Domain Configuration Billing Overview includes: Registration Date Recurring Amount Next Due Date Billing Cycle Payment Method Domain Configuration shows: Primary Domain Service Location Access \u201cMy Products &amp; Services\u201d Go to Services \u2192 My Products &amp; Services. Click the three dots (\u22ef) next to a service. Select View Details. View VPS or Dedicated Server Details Server Hostname Configurable Options Conclusion You have successfully learned how to view and manage your active hosting services, review billing details, and access server information from your Bigcloudy Client Area. Regularly checking your services helps you stay informed about your hosting status and manage your account more effectively. Need Help? If you face any issues updating your nameservers or need further assistance, our support team is always available: \u00a0Email:\u00a0support@bigcloudy.com Submit a support ticket FAQ Can I change my contact email after registering my Bigcloudy account? Yes, you can update your contact email from the Profile section in your Client Area. Make sure the new email address is active, as all important notifications will be sent there. Will changing my email affect my existing services or invoices? No, updating your contact email does not affect your existing services or invoices. \u00a0 Can I manage my hosting services from the Client Area dashboard? Yes, you can view and manage your hosting services, billing details, and service features directly from the Client Area dashboard. What should I do if I cannot access one of my services? Try refreshing the page or logging in again. If the issue continues, contact Bigcloudy Support via Live Chat or by opening a support ticket.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":14561,"menu_order":10,"comment_status":"open","ping_status":"closed","template":"","doc_tag":[375,382,393],"class_list":["post-14562","docs","type-docs","status-publish","hentry","doc_tag-example","doc_tag-full-width","doc_tag-layout","no-post-thumbnail"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.7 (Yoast SEO v26.8) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Where to View Your Active Bigcloudy Services and Hosting Plans<\/title>\n<meta name=\"description\" content=\"Learn where to find and manage your active services and hosting plans in your Bigcloudy account dashboard.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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