{"id":16343,"date":"2025-11-29T14:08:42","date_gmt":"2025-11-29T14:08:42","guid":{"rendered":"https:\/\/kb.cloudhostgeek.com\/docs\/webpanel-faq\/hestia\/how-can-i-add-a-new-user-or-domain-in-hestia\/"},"modified":"2026-02-07T12:34:42","modified_gmt":"2026-02-07T12:34:42","slug":"how-can-i-add-a-new-user-or-domain-in-hestia","status":"publish","type":"docs","link":"https:\/\/www.bigcloudy.com\/knowledge-base\/docs\/webpanel-faq\/hestia\/how-can-i-add-a-new-user-or-domain-in-hestia\/","title":{"rendered":"How Can I Add a New User or Domain in Hestia?"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"16343\" class=\"elementor elementor-16343\" data-elementor-post-type=\"docs\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3dc5fa9f e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"3dc5fa9f\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4f6a84b7 elementor-widget elementor-widget-text-editor\" data-id=\"4f6a84b7\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2><strong>Introduction<\/strong><\/h2><p>Adding new users or domains in <a href=\"https:\/\/www.bigcloudy.com\/hestia-vps-hosting\"><strong>BigCloudy&#8217;s Hestia control panel<\/strong><\/a> is simple and helps you manage multiple websites, clients, or projects under one hosting account. This guide explains how to add both a new user and a new domain in Hestia using your BigCloudy hosting environment.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6af1e721 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"6af1e721\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-71cefb3e elementor-widget elementor-widget-text-editor\" data-id=\"71cefb3e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2><strong>1.Adding a New User<\/strong><\/h2><p>You can create separate users in Hestia to organize multiple websites or give others access with restricted permissions.<\/p><h3>Step 1: Log In to Hestia<\/h3><p>Log in to your Hestia control panel using your BigCloudy account.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-61fe7c80 elementor-widget elementor-widget-image\" data-id=\"61fe7c80\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1250\" height=\"658\" src=\"https:\/\/www.bigcloudy.com\/knowledge-base\/wp-content\/uploads\/2025\/11\/Hestia-login-page-BigCloudy.webp\" class=\"attachment-2048x2048 size-2048x2048 wp-image-15771\" alt=\"Hestia login page BigCloudy\" srcset=\"https:\/\/www.bigcloudy.com\/knowledge-base\/wp-content\/uploads\/2025\/11\/Hestia-login-page-BigCloudy.webp 1250w, https:\/\/www.bigcloudy.com\/knowledge-base\/wp-content\/uploads\/2025\/11\/Hestia-login-page-BigCloudy-300x158.webp 300w, https:\/\/www.bigcloudy.com\/knowledge-base\/wp-content\/uploads\/2025\/11\/Hestia-login-page-BigCloudy-1024x539.webp 1024w, https:\/\/www.bigcloudy.com\/knowledge-base\/wp-content\/uploads\/2025\/11\/Hestia-login-page-BigCloudy-768x404.webp 768w, https:\/\/www.bigcloudy.com\/knowledge-base\/wp-content\/uploads\/2025\/11\/Hestia-login-page-BigCloudy-20x11.webp 20w, https:\/\/www.bigcloudy.com\/knowledge-base\/wp-content\/uploads\/2025\/11\/Hestia-login-page-BigCloudy-32x17.webp 32w\" sizes=\"(max-width: 1250px) 100vw, 1250px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6716e53e e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"6716e53e\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4a48f2c0 elementor-widget elementor-widget-text-editor\" data-id=\"4a48f2c0\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3>Step 2: Open the Users Section<\/h3><p>Once you\u2019re on the dashboard, click <strong>Users<\/strong> from the top navigation menu.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-490b17de elementor-widget elementor-widget-image\" data-id=\"490b17de\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1218\" height=\"717\" src=\"https:\/\/www.bigcloudy.com\/knowledge-base\/wp-content\/uploads\/2025\/11\/Hestia-users-section-BigCloudy.webp\" class=\"attachment-2048x2048 size-2048x2048 wp-image-16248\" alt=\"\" srcset=\"https:\/\/www.bigcloudy.com\/knowledge-base\/wp-content\/uploads\/2025\/11\/Hestia-users-section-BigCloudy.webp 1218w, https:\/\/www.bigcloudy.com\/knowledge-base\/wp-content\/uploads\/2025\/11\/Hestia-users-section-BigCloudy-300x177.webp 300w, https:\/\/www.bigcloudy.com\/knowledge-base\/wp-content\/uploads\/2025\/11\/Hestia-users-section-BigCloudy-1024x603.webp 1024w, https:\/\/www.bigcloudy.com\/knowledge-base\/wp-content\/uploads\/2025\/11\/Hestia-users-section-BigCloudy-768x452.webp 768w, https:\/\/www.bigcloudy.com\/knowledge-base\/wp-content\/uploads\/2025\/11\/Hestia-users-section-BigCloudy-20x12.webp 20w, https:\/\/www.bigcloudy.com\/knowledge-base\/wp-content\/uploads\/2025\/11\/Hestia-users-section-BigCloudy-32x19.webp 32w\" sizes=\"(max-width: 1218px) 100vw, 1218px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3adf3698 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"3adf3698\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-387ae7d1 elementor-widget elementor-widget-text-editor\" data-id=\"387ae7d1\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3>Step 3: Click \u201cAdd User\u201d<\/h3><p>Click the <strong>Add User<\/strong> button to create a new account.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5061bf8d elementor-widget elementor-widget-image\" data-id=\"5061bf8d\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1198\" height=\"721\" src=\"https:\/\/www.bigcloudy.com\/knowledge-base\/wp-content\/uploads\/2025\/11\/Hestia-add-user-button-BigCloudy.webp\" class=\"attachment-2048x2048 size-2048x2048 wp-image-16334\" alt=\"\" srcset=\"https:\/\/www.bigcloudy.com\/knowledge-base\/wp-content\/uploads\/2025\/11\/Hestia-add-user-button-BigCloudy.webp 1198w, https:\/\/www.bigcloudy.com\/knowledge-base\/wp-content\/uploads\/2025\/11\/Hestia-add-user-button-BigCloudy-300x181.webp 300w, https:\/\/www.bigcloudy.com\/knowledge-base\/wp-content\/uploads\/2025\/11\/Hestia-add-user-button-BigCloudy-1024x616.webp 1024w, https:\/\/www.bigcloudy.com\/knowledge-base\/wp-content\/uploads\/2025\/11\/Hestia-add-user-button-BigCloudy-768x462.webp 768w, https:\/\/www.bigcloudy.com\/knowledge-base\/wp-content\/uploads\/2025\/11\/Hestia-add-user-button-BigCloudy-20x12.webp 20w, https:\/\/www.bigcloudy.com\/knowledge-base\/wp-content\/uploads\/2025\/11\/Hestia-add-user-button-BigCloudy-32x19.webp 32w\" sizes=\"(max-width: 1198px) 100vw, 1198px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-15ba0e7e elementor-widget elementor-widget-text-editor\" data-id=\"15ba0e7e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3>Step 4: Fill in User Information<\/h3><p>Enter the required details:<\/p><ul><li>Username<\/li><li>Password<\/li><li>Email Address<\/li><li>Default Package (optional)<\/li><li>Role (Admin \/ User)<\/li><\/ul><p>After entering the details, click <strong>Save<\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-65328d35 elementor-widget elementor-widget-image\" data-id=\"65328d35\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1193\" height=\"937\" src=\"https:\/\/www.bigcloudy.com\/knowledge-base\/wp-content\/uploads\/2025\/11\/Hestia-add-user-form-BigCloudy-1.webp\" class=\"attachment-2048x2048 size-2048x2048 wp-image-16336\" alt=\"\" srcset=\"https:\/\/www.bigcloudy.com\/knowledge-base\/wp-content\/uploads\/2025\/11\/Hestia-add-user-form-BigCloudy-1.webp 1193w, https:\/\/www.bigcloudy.com\/knowledge-base\/wp-content\/uploads\/2025\/11\/Hestia-add-user-form-BigCloudy-1-300x236.webp 300w, https:\/\/www.bigcloudy.com\/knowledge-base\/wp-content\/uploads\/2025\/11\/Hestia-add-user-form-BigCloudy-1-1024x804.webp 1024w, https:\/\/www.bigcloudy.com\/knowledge-base\/wp-content\/uploads\/2025\/11\/Hestia-add-user-form-BigCloudy-1-768x603.webp 768w, https:\/\/www.bigcloudy.com\/knowledge-base\/wp-content\/uploads\/2025\/11\/Hestia-add-user-form-BigCloudy-1-20x16.webp 20w, https:\/\/www.bigcloudy.com\/knowledge-base\/wp-content\/uploads\/2025\/11\/Hestia-add-user-form-BigCloudy-1-32x25.webp 32w\" sizes=\"(max-width: 1193px) 100vw, 1193px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-64973e2c e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"64973e2c\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4c5f0e9d elementor-widget elementor-widget-text-editor\" data-id=\"4c5f0e9d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2><strong>2.Adding a New Domain<\/strong><\/h2><p>Follow these steps to attach a new domain to your hosting account.<\/p><h3>Step 1: Go to the Web Section<\/h3><p>From the top menu, click <strong>Web<\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6783746b elementor-widget elementor-widget-image\" data-id=\"6783746b\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1099\" height=\"391\" src=\"https:\/\/www.bigcloudy.com\/knowledge-base\/wp-content\/uploads\/2025\/11\/Hestia-web-section-BigCloudy.webp\" class=\"attachment-2048x2048 size-2048x2048 wp-image-16337\" alt=\"Hestia web section BigCloudy\" srcset=\"https:\/\/www.bigcloudy.com\/knowledge-base\/wp-content\/uploads\/2025\/11\/Hestia-web-section-BigCloudy.webp 1099w, https:\/\/www.bigcloudy.com\/knowledge-base\/wp-content\/uploads\/2025\/11\/Hestia-web-section-BigCloudy-300x107.webp 300w, https:\/\/www.bigcloudy.com\/knowledge-base\/wp-content\/uploads\/2025\/11\/Hestia-web-section-BigCloudy-1024x364.webp 1024w, https:\/\/www.bigcloudy.com\/knowledge-base\/wp-content\/uploads\/2025\/11\/Hestia-web-section-BigCloudy-768x273.webp 768w, https:\/\/www.bigcloudy.com\/knowledge-base\/wp-content\/uploads\/2025\/11\/Hestia-web-section-BigCloudy-20x7.webp 20w, https:\/\/www.bigcloudy.com\/knowledge-base\/wp-content\/uploads\/2025\/11\/Hestia-web-section-BigCloudy-32x11.webp 32w\" sizes=\"(max-width: 1099px) 100vw, 1099px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5f24f3ef elementor-widget elementor-widget-text-editor\" data-id=\"5f24f3ef\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3>Step 2: Click \u201cAdd Domain\u201d<\/h3><p>Click the <strong>Add Domain<\/strong> button.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-61fc1a19 elementor-widget elementor-widget-image\" data-id=\"61fc1a19\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.bigcloudy.com\/knowledge-base\/wp-content\/uploads\/2025\/11\/Hestia-add-domain-button-BigCloudy-2.webp\" title=\"\" alt=\"\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-38e1bf1b elementor-widget elementor-widget-text-editor\" data-id=\"38e1bf1b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3>Step 3: Enter Domain Details<\/h3><p>Fill in the domain details:<\/p><ul><li>Domain Name<\/li><li>IP Address (auto-selected in most cases)<\/li><li>DNS Support (optional)<\/li><li>Mail Support (optional)<\/li><\/ul><p>After entering everything, click <strong>Save<\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-759c324 elementor-widget elementor-widget-image\" data-id=\"759c324\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.bigcloudy.com\/knowledge-base\/wp-content\/uploads\/2025\/11\/Hestia-add-domain-form-BigCloudy-3.webp\" title=\"\" alt=\"\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-23ecfab5 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"23ecfab5\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3c19a43 elementor-widget elementor-widget-text-editor\" data-id=\"3c19a43\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2><strong>3.Troubleshooting<\/strong><\/h2><h3>New User Not Visible?<\/h3><ul><li>Refresh the dashboard<\/li><li>Check if the user was linked to the correct package<\/li><\/ul><h3>Domain Not Opening?<\/h3><ul><li>Verify DNS propagation (may take up to 24 hours)<\/li><li>Make sure the domain\u2019s A record points to your server<\/li><li>Check if SSL is enabled<\/li><\/ul><h3>Error While Adding a Domain?<\/h3><p>You might see this if:<\/p><ul><li>The domain already exists under another user<\/li><li>DNS configuration conflicts exist<\/li><li>The domain has not been removed fully from another server<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-266b828 elementor-widget elementor-widget-text-editor\" data-id=\"266b828\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2><strong>Conclusion<\/strong><\/h2><p>Adding a new user or domain in Hestia is quick and simple. With just a few clicks, you can set up separate accounts, manage multiple websites, and configure hosting settings. If you need any help, the BigCloudy support team is always ready to assist.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e0c9076 elementor-widget elementor-widget-text-editor\" data-id=\"e0c9076\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8ae5d8c e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"8ae5d8c\" data-element_type=\"container\"><div class=\"elementor-element elementor-element-6463d4da elementor-widget elementor-widget-text-editor\" data-id=\"6463d4da\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\"><div class=\"elementor-widget-container\"><h2 id=\"need-help\"><b>Need Help? <\/b><\/h2><p>If you face any issues updating your nameservers or need further assistance, our support team is always available:<\/p><ul><li aria-level=\"1\"><img decoding=\"async\" class=\"emoji\" role=\"img\" draggable=\"false\" src=\"https:\/\/s.w.org\/images\/core\/emoji\/16.0.1\/svg\/1f4e7.svg\" alt=\"mail\" \/>\u00a0<b>Email:<\/b>\u00a0support@bigcloudy.com<\/li><li aria-level=\"1\"><img decoding=\"async\" class=\"emoji\" role=\"img\" draggable=\"false\" src=\"https:\/\/s.w.org\/images\/core\/emoji\/16.0.1\/svg\/1f310.svg\" alt=\"website\" \/><a href=\"https:\/\/www.bigcloudy.com\/contact-us\">\u00a0<b>Submit a support ticket<\/b><\/a><\/li><\/ul><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-723406d3 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"723406d3\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-19a97502 elementor-widget elementor-widget-text-editor\" data-id=\"19a97502\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2><b>FAQ<\/b><\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1a4d8a7 elementor-widget elementor-widget-eael-adv-accordion\" data-id=\"1a4d8a7\" data-element_type=\"widget\" data-widget_type=\"eael-adv-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <div class=\"eael-adv-accordion\" id=\"eael-adv-accordion-1a4d8a7\" data-scroll-on-click=\"no\" data-scroll-speed=\"300\" data-accordion-id=\"1a4d8a7\" data-accordion-type=\"accordion\" data-toogle-speed=\"300\">\n    <div class=\"eael-accordion-list\">\n                <div id=\"do-i-need-dns-configured-before-adding-a-domain\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"1\" aria-controls=\"elementor-tab-content-2751\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-angle-down\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M143 352.3L7 216.3c-9.4-9.4-9.4-24.6 0-33.9l22.6-22.6c9.4-9.4 24.6-9.4 33.9 0l96.4 96.4 96.4-96.4c9.4-9.4 24.6-9.4 33.9 0l22.6 22.6c9.4 9.4 9.4 24.6 0 33.9l-136 136c-9.2 9.4-24.4 9.4-33.8 0z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-angle-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M177 159.7l136 136c9.4 9.4 9.4 24.6 0 33.9l-22.6 22.6c-9.4 9.4-24.6 9.4-33.9 0L160 255.9l-96.4 96.4c-9.4 9.4-24.6 9.4-33.9 0L7 329.7c-9.4-9.4-9.4-24.6 0-33.9l136-136c9.4-9.5 24.6-9.5 34-.1z\"><\/path><\/svg><\/span><span class=\"eael-accordion-tab-title\">Do I need DNS configured before adding a domain?<\/span><\/div><div id=\"elementor-tab-content-2751\" class=\"eael-accordion-content clearfix\" data-tab=\"1\" aria-labelledby=\"do-i-need-dns-configured-before-adding-a-domain\"><p>Yes, your domain\u2019s DNS should be pointed to your server\u2019s IP for it to work correctly after adding it to Hestia.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"why-is-my-domain-not-loading-after-i-added-it\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"2\" aria-controls=\"elementor-tab-content-2752\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-angle-down\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M143 352.3L7 216.3c-9.4-9.4-9.4-24.6 0-33.9l22.6-22.6c9.4-9.4 24.6-9.4 33.9 0l96.4 96.4 96.4-96.4c9.4-9.4 24.6-9.4 33.9 0l22.6 22.6c9.4 9.4 9.4 24.6 0 33.9l-136 136c-9.2 9.4-24.4 9.4-33.8 0z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-angle-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M177 159.7l136 136c9.4 9.4 9.4 24.6 0 33.9l-22.6 22.6c-9.4 9.4-24.6 9.4-33.9 0L160 255.9l-96.4 96.4c-9.4 9.4-24.6 9.4-33.9 0L7 329.7c-9.4-9.4-9.4-24.6 0-33.9l136-136c9.4-9.5 24.6-9.5 34-.1z\"><\/path><\/svg><\/span><span class=\"eael-accordion-tab-title\">Why is my domain not loading after I added it?<\/span><\/div><div id=\"elementor-tab-content-2752\" class=\"eael-accordion-content clearfix\" data-tab=\"2\" aria-labelledby=\"why-is-my-domain-not-loading-after-i-added-it\"><p>This can happen if DNS hasn\u2019t propagated, the domain isn\u2019t pointed correctly, or DNS settings are incomplete.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"can-i-edit-or-remove-a-domain-later\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"3\" aria-controls=\"elementor-tab-content-2753\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-angle-down\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M143 352.3L7 216.3c-9.4-9.4-9.4-24.6 0-33.9l22.6-22.6c9.4-9.4 24.6-9.4 33.9 0l96.4 96.4 96.4-96.4c9.4-9.4 24.6-9.4 33.9 0l22.6 22.6c9.4 9.4 9.4 24.6 0 33.9l-136 136c-9.2 9.4-24.4 9.4-33.8 0z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-angle-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M177 159.7l136 136c9.4 9.4 9.4 24.6 0 33.9l-22.6 22.6c-9.4 9.4-24.6 9.4-33.9 0L160 255.9l-96.4 96.4c-9.4 9.4-24.6 9.4-33.9 0L7 329.7c-9.4-9.4-9.4-24.6 0-33.9l136-136c9.4-9.5 24.6-9.5 34-.1z\"><\/path><\/svg><\/span><span class=\"eael-accordion-tab-title\">Can I edit or remove a domain later?<\/span><\/div><div id=\"elementor-tab-content-2753\" class=\"eael-accordion-content clearfix\" data-tab=\"3\" aria-labelledby=\"can-i-edit-or-remove-a-domain-later\"><p>Yes, you can manage, edit, or delete any domain from the Web section in Hestia.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"where-can-i-add-a-new-user-in-hestia\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"4\" aria-controls=\"elementor-tab-content-2754\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-angle-down\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M143 352.3L7 216.3c-9.4-9.4-9.4-24.6 0-33.9l22.6-22.6c9.4-9.4 24.6-9.4 33.9 0l96.4 96.4 96.4-96.4c9.4-9.4 24.6-9.4 33.9 0l22.6 22.6c9.4 9.4 9.4 24.6 0 33.9l-136 136c-9.2 9.4-24.4 9.4-33.8 0z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-angle-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M177 159.7l136 136c9.4 9.4 9.4 24.6 0 33.9l-22.6 22.6c-9.4 9.4-24.6 9.4-33.9 0L160 255.9l-96.4 96.4c-9.4 9.4-24.6 9.4-33.9 0L7 329.7c-9.4-9.4-9.4-24.6 0-33.9l136-136c9.4-9.5 24.6-9.5 34-.1z\"><\/path><\/svg><\/span><span class=\"eael-accordion-tab-title\">Where can I add a new user in Hestia?<\/span><\/div><div id=\"elementor-tab-content-2754\" class=\"eael-accordion-content clearfix\" data-tab=\"4\" aria-labelledby=\"where-can-i-add-a-new-user-in-hestia\"><p>You can add a new user by logging into Hestia, going to Users, and clicking Add User.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"how-do-i-add-a-new-domain-in-hestia\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"5\" aria-controls=\"elementor-tab-content-2755\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-angle-down\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M143 352.3L7 216.3c-9.4-9.4-9.4-24.6 0-33.9l22.6-22.6c9.4-9.4 24.6-9.4 33.9 0l96.4 96.4 96.4-96.4c9.4-9.4 24.6-9.4 33.9 0l22.6 22.6c9.4 9.4 9.4 24.6 0 33.9l-136 136c-9.2 9.4-24.4 9.4-33.8 0z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-angle-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M177 159.7l136 136c9.4 9.4 9.4 24.6 0 33.9l-22.6 22.6c-9.4 9.4-24.6 9.4-33.9 0L160 255.9l-96.4 96.4c-9.4 9.4-24.6 9.4-33.9 0L7 329.7c-9.4-9.4-9.4-24.6 0-33.9l136-136c9.4-9.5 24.6-9.5 34-.1z\"><\/path><\/svg><\/span><span class=\"eael-accordion-tab-title\">How do I add a new domain in Hestia?<\/span><\/div><div id=\"elementor-tab-content-2755\" class=\"eael-accordion-content clearfix\" data-tab=\"5\" aria-labelledby=\"how-do-i-add-a-new-domain-in-hestia\"><p>Go to the Web section and click Add Web Domain, then enter the domain name you want to add.<\/p><\/div>\n                <\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Introduction Adding new users or domains in BigCloudy&#8217;s Hestia control panel is simple and helps you manage multiple websites, clients, or projects under one hosting account. This guide explains how to add both a new user and a new domain in Hestia using your BigCloudy hosting environment. 1.Adding a New User You can create separate users in Hestia to organize multiple websites or give others access with restricted permissions. Step 1: Log In to Hestia Log in to your Hestia control panel using your BigCloudy account. Step 2: Open the Users Section Once you\u2019re on the dashboard, click Users from the top navigation menu. Step 3: Click \u201cAdd User\u201d Click the Add User button to create a new account. Step 4: Fill in User Information Enter the required details: Username Password Email Address Default Package (optional) Role (Admin \/ User) After entering the details, click Save. 2.Adding a New Domain Follow these steps to attach a new domain to your hosting account. Step 1: Go to the Web Section From the top menu, click Web. Step 2: Click \u201cAdd Domain\u201d Click the Add Domain button. Step 3: Enter Domain Details Fill in the domain details: Domain Name IP Address (auto-selected in most cases) DNS Support (optional) Mail Support (optional) After entering everything, click Save. 3.Troubleshooting New User Not Visible? Refresh the dashboard Check if the user was linked to the correct package Domain Not Opening? Verify DNS propagation (may take up to 24 hours) Make sure the domain\u2019s A record points to your server Check if SSL is enabled Error While Adding a Domain? You might see this if: The domain already exists under another user DNS configuration conflicts exist The domain has not been removed fully from another server Conclusion Adding a new user or domain in Hestia is quick and simple. With just a few clicks, you can set up separate accounts, manage multiple websites, and configure hosting settings. If you need any help, the BigCloudy support team is always ready to assist. Need Help? If you face any issues updating your nameservers or need further assistance, our support team is always available: \u00a0Email:\u00a0support@bigcloudy.com \u00a0Submit a support ticket FAQ Do I need DNS configured before adding a domain? Yes, your domain\u2019s DNS should be pointed to your server\u2019s IP for it to work correctly after adding it to Hestia. Why is my domain not loading after I added it? This can happen if DNS hasn\u2019t propagated, the domain isn\u2019t pointed correctly, or DNS settings are incomplete. Can I edit or remove a domain later? Yes, you can manage, edit, or delete any domain from the Web section in Hestia. Where can I add a new user in Hestia? You can add a new user by logging into Hestia, going to Users, and clicking Add User. How do I add a new domain in Hestia? Go to the Web section and click Add Web Domain, then enter the domain name you want to add.<\/p>\n","protected":false},"author":12,"featured_media":0,"parent":16168,"menu_order":24,"comment_status":"open","ping_status":"closed","template":"","doc_tag":[],"class_list":["post-16343","docs","type-docs","status-publish","hentry","no-post-thumbnail"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.7 (Yoast SEO v26.8) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>How to Add a New User or Domain in Hestia Control Panel<\/title>\n<meta name=\"description\" content=\"Easily manage your hosting in Hestia! Learn how to add new users or domains quickly and securely with our friendly, step-by-step guide.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.bigcloudy.com\/knowledge-base\/docs\/webpanel-faq\/hestia\/how-can-i-add-a-new-user-or-domain-in-hestia\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How Can I Add a New User or Domain in Hestia?\" \/>\n<meta property=\"og:description\" content=\"Easily manage your hosting in Hestia! Learn how to add new users or domains quickly and securely with our friendly, step-by-step guide.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.bigcloudy.com\/knowledge-base\/docs\/webpanel-faq\/hestia\/how-can-i-add-a-new-user-or-domain-in-hestia\/\" \/>\n<meta property=\"og:site_name\" content=\"CloudHostGeek Help Center\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/BigCloudyHosting\/\" \/>\n<meta property=\"article:modified_time\" content=\"2026-02-07T12:34:42+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/kb.cloudhostgeek.com\/wp-content\/uploads\/2025\/11\/Hestia-login-page-BigCloudy.webp\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@bigcloudypvtltd\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"5 minutes\" \/>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"How to Add a New User or Domain in Hestia Control Panel","description":"Easily manage your hosting in Hestia! 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