{"id":16539,"date":"2025-12-03T03:49:44","date_gmt":"2025-12-03T03:49:44","guid":{"rendered":"https:\/\/kb.cloudhostgeek.com\/docs\/account-faq\/user-management\/can-i-add-multiple-users-or-team-members-to-my-hosting-account\/"},"modified":"2026-02-07T08:13:05","modified_gmt":"2026-02-07T08:13:05","slug":"can-i-add-multiple-users-or-team-members-to-my-hosting-account","status":"publish","type":"docs","link":"https:\/\/www.bigcloudy.com\/knowledge-base\/docs\/account-faq\/user-management\/can-i-add-multiple-users-or-team-members-to-my-hosting-account\/","title":{"rendered":"Can I add multiple users or team members to my hosting account?"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"16539\" class=\"elementor elementor-16539\" data-elementor-post-type=\"docs\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4a7bbedd e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"4a7bbedd\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-2dbcbd1e e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"2dbcbd1e\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-78f46cc7 elementor-widget elementor-widget-text-editor\" data-id=\"78f46cc7\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2><b>Introduction<br \/><\/b><\/h2><p>Keeping your Bigcloudy account information up to date ensures smooth communication, accurate billing, and proper access for all team members. In this article, you will learn how to update personal and company information, set your email preferences, and switch between multiple accounts from your Client Area.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5d90c5d9 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"5d90c5d9\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-377baa99 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"377baa99\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1d40d942 elementor-widget elementor-widget-text-editor\" data-id=\"1d40d942\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3><b>1. Log In to Your Bigcloudy Account<br \/><\/b><\/h3><p>Follow these steps to access your Bigcloudy account:<\/p><ul><li>Go to\u00a0<a href=\"https:\/\/www.bigcloudy.com\/\"><strong>Bigcloudy.com<\/strong><\/a>.<\/li><li>Click\u00a0<a href=\"https:\/\/www.bigcloudy.com\/billing\/login\"><strong>Login<\/strong><\/a>\u00a0and enter your email and password.<\/li><li>You\u2019ll be directed to your Client Area Dashboard.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0bb150d e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"0bb150d\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bdd84cf elementor-widget elementor-widget-text-editor\" data-id=\"bdd84cf\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3><b>2. Access Account Details<\/b><\/h3><ul><li>In the top-right corner, click your name to open the drop-down menu.<\/li><li>Select\u00a0<strong>Account Details<\/strong>\u00a0from the menu.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-897fb65 elementor-widget elementor-widget-image\" data-id=\"897fb65\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"530\" src=\"https:\/\/www.bigcloudy.com\/knowledge-base\/wp-content\/uploads\/2025\/11\/Multiuser1-1024x530.webp\" class=\"attachment-large size-large wp-image-15757\" alt=\"Multiuser1\" srcset=\"https:\/\/www.bigcloudy.com\/knowledge-base\/wp-content\/uploads\/2025\/11\/Multiuser1-1024x530.webp 1024w, https:\/\/www.bigcloudy.com\/knowledge-base\/wp-content\/uploads\/2025\/11\/Multiuser1-300x155.webp 300w, https:\/\/www.bigcloudy.com\/knowledge-base\/wp-content\/uploads\/2025\/11\/Multiuser1-768x398.webp 768w, https:\/\/www.bigcloudy.com\/knowledge-base\/wp-content\/uploads\/2025\/11\/Multiuser1-20x10.webp 20w, https:\/\/www.bigcloudy.com\/knowledge-base\/wp-content\/uploads\/2025\/11\/Multiuser1-32x17.webp 32w, https:\/\/www.bigcloudy.com\/knowledge-base\/wp-content\/uploads\/2025\/11\/Multiuser1.webp 1193w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-869e165 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"869e165\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d9ca832 elementor-widget elementor-widget-text-editor\" data-id=\"d9ca832\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3><b>3. Update Contact Information<br \/><\/b><\/h3><ul><li><p>In the Contact Information section on the left-hand side, you can update:<\/p><ul><li>First Name &amp; Last Name<\/li><li>Email Address<\/li><li>Phone Number<\/li><li>Company Name<\/li><li>GSTIN Number<\/li><li>Address Line 1 &amp; 2<\/li><li>City, State, Country, ZIP Code<\/li><\/ul><p><strong>Tip:<\/strong>\u00a0Make sure all details are accurate \u2014 they are used for billing and official communications.<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-846759b elementor-widget elementor-widget-image\" data-id=\"846759b\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1024\" height=\"707\" src=\"https:\/\/www.bigcloudy.com\/knowledge-base\/wp-content\/uploads\/2025\/11\/Multiuser2-1024x707.webp\" class=\"attachment-large size-large wp-image-15758\" alt=\"Multiuser2\" srcset=\"https:\/\/www.bigcloudy.com\/knowledge-base\/wp-content\/uploads\/2025\/11\/Multiuser2-1024x707.webp 1024w, https:\/\/www.bigcloudy.com\/knowledge-base\/wp-content\/uploads\/2025\/11\/Multiuser2-300x207.webp 300w, https:\/\/www.bigcloudy.com\/knowledge-base\/wp-content\/uploads\/2025\/11\/Multiuser2-768x530.webp 768w, https:\/\/www.bigcloudy.com\/knowledge-base\/wp-content\/uploads\/2025\/11\/Multiuser2-20x14.webp 20w, https:\/\/www.bigcloudy.com\/knowledge-base\/wp-content\/uploads\/2025\/11\/Multiuser2-32x22.webp 32w, https:\/\/www.bigcloudy.com\/knowledge-base\/wp-content\/uploads\/2025\/11\/Multiuser2-60x40.webp 60w, https:\/\/www.bigcloudy.com\/knowledge-base\/wp-content\/uploads\/2025\/11\/Multiuser2.webp 1234w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a2162b6 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"a2162b6\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-688838d elementor-widget elementor-widget-text-editor\" data-id=\"688838d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3><b>4. Set Email Preferences<\/b><\/h3><p>Below the contact info, you\u2019ll find Email Preferences, which control which notifications you receive:<\/p><ul><li>General Emails \u2013 Announcements &amp; password reminders<\/li><li>Invoice Emails \u2013 Billing &amp; invoice reminders<\/li><li>Support Emails \u2013 Copies of support ticket communications<\/li><li>Product Emails \u2013 Order confirmations, welcome emails, etc.<\/li><li>Domain Emails \u2013 Renewal notices, registration confirmations, etc.<\/li><\/ul><p>Check or uncheck the boxes for the emails you want to receive. Leave unchecked those you don\u2019t need.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-21b079d elementor-widget elementor-widget-image\" data-id=\"21b079d\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"852\" height=\"387\" src=\"https:\/\/www.bigcloudy.com\/knowledge-base\/wp-content\/uploads\/2025\/11\/Multiuser3.webp\" class=\"attachment-large size-large wp-image-15759\" alt=\"Multiuser3\" srcset=\"https:\/\/www.bigcloudy.com\/knowledge-base\/wp-content\/uploads\/2025\/11\/Multiuser3.webp 852w, https:\/\/www.bigcloudy.com\/knowledge-base\/wp-content\/uploads\/2025\/11\/Multiuser3-300x136.webp 300w, https:\/\/www.bigcloudy.com\/knowledge-base\/wp-content\/uploads\/2025\/11\/Multiuser3-768x349.webp 768w, https:\/\/www.bigcloudy.com\/knowledge-base\/wp-content\/uploads\/2025\/11\/Multiuser3-20x9.webp 20w, https:\/\/www.bigcloudy.com\/knowledge-base\/wp-content\/uploads\/2025\/11\/Multiuser3-32x15.webp 32w\" sizes=\"(max-width: 852px) 100vw, 852px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-29d449c e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"29d449c\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2d7f6ba elementor-widget elementor-widget-text-editor\" data-id=\"2d7f6ba\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3><b>5. Switch Accounts (Optional)<\/b><\/h3><p>If you manage multiple accounts:<\/p><ul><li>Click your name in the top-right corner.<\/li><li>Select\u00a0<strong>Switch Account<\/strong>\u00a0from the drop-down menu.<\/li><li>Choose the account you want to switch to.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2f0db05 elementor-widget elementor-widget-image\" data-id=\"2f0db05\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"316\" height=\"486\" src=\"https:\/\/www.bigcloudy.com\/knowledge-base\/wp-content\/uploads\/2025\/11\/Multiuser4.webp\" class=\"attachment-large size-large wp-image-15760\" alt=\"Multiuser4\" srcset=\"https:\/\/www.bigcloudy.com\/knowledge-base\/wp-content\/uploads\/2025\/11\/Multiuser4.webp 316w, https:\/\/www.bigcloudy.com\/knowledge-base\/wp-content\/uploads\/2025\/11\/Multiuser4-195x300.webp 195w, https:\/\/www.bigcloudy.com\/knowledge-base\/wp-content\/uploads\/2025\/11\/Multiuser4-13x20.webp 13w, https:\/\/www.bigcloudy.com\/knowledge-base\/wp-content\/uploads\/2025\/11\/Multiuser4-21x32.webp 21w\" sizes=\"(max-width: 316px) 100vw, 316px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e8ee78e elementor-widget elementor-widget-text-editor\" data-id=\"e8ee78e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2><b>Conclusion<\/b><\/h2><p>You have successfully learned how to update your contact information, set email preferences, and switch between multiple accounts in Bigcloudy. Keeping your account information accurate and notifications tailored ensures smooth management and proper access for your team.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-28217553 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"28217553\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e3f4f5e elementor-widget elementor-widget-text-editor\" data-id=\"e3f4f5e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2><b>Need Help?\n<\/b><\/h2>\nIf you face any issues updating your nameservers or need further assistance, our support team is always available:\n<ul>\n \t<li aria-level=\"1\"><img decoding=\"async\" class=\"emoji\" role=\"img\" draggable=\"false\" src=\"https:\/\/s.w.org\/images\/core\/emoji\/16.0.1\/svg\/1f4e7.svg\" alt=\"mail\" \/>\u00a0<b>Email:<\/b>\u00a0support@bigcloudy.com<\/li>\n \t<li aria-level=\"1\"><img decoding=\"async\" class=\"emoji\" role=\"img\" draggable=\"false\" src=\"https:\/\/s.w.org\/images\/core\/emoji\/16.0.1\/svg\/1f310.svg\" alt=\"website\" \/><a href=\"https:\/\/www.bigcloudy.com\/contact-us\">\u00a0<b>Submit a support ticket<\/b><\/a><\/li>\n<\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-27389914 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"27389914\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-71deaf7 elementor-widget elementor-widget-text-editor\" data-id=\"71deaf7\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2><b>FAQ<\/b><\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6b5419f elementor-widget elementor-widget-eael-adv-accordion\" data-id=\"6b5419f\" data-element_type=\"widget\" data-widget_type=\"eael-adv-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <div class=\"eael-adv-accordion\" id=\"eael-adv-accordion-6b5419f\" data-scroll-on-click=\"no\" data-scroll-speed=\"300\" data-accordion-id=\"6b5419f\" data-accordion-type=\"accordion\" data-toogle-speed=\"300\">\n    <div class=\"eael-accordion-list\">\n                <div id=\"can-i-add-multiple-users-or-team-members-to-my-bigcloudy-hosting-account\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"1\" aria-controls=\"elementor-tab-content-1121\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-accordion-tab-title\">Can I add multiple users or team members to my BigCloudy hosting account?<\/span><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-1121\" class=\"eael-accordion-content clearfix\" data-tab=\"1\" aria-labelledby=\"can-i-add-multiple-users-or-team-members-to-my-bigcloudy-hosting-account\"><p>Yes, BigCloudy allows you to add multiple contacts or users so different team members can receive emails or manage specific tasks without sharing login credentials.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"do-additional-users-get-full-access-to-my-account\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"2\" aria-controls=\"elementor-tab-content-1122\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-accordion-tab-title\">Do additional users get full access to my account?<\/span><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-1122\" class=\"eael-accordion-content clearfix\" data-tab=\"2\" aria-labelledby=\"do-additional-users-get-full-access-to-my-account\"><p>No, access depends on how it\u2019s configured. Contacts mainly receive notifications, while account access and permissions can be controlled separately to protect sensitive areas like billing.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"how-can-i-ensure-only-the-right-team-members-receive-billing-or-support-emails\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"3\" aria-controls=\"elementor-tab-content-1123\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-accordion-tab-title\">How can I ensure only the right team members receive billing or support emails?<\/span><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-1123\" class=\"eael-accordion-content clearfix\" data-tab=\"3\" aria-labelledby=\"how-can-i-ensure-only-the-right-team-members-receive-billing-or-support-emails\"><p>You can manage this using <strong data-start=\"644\" data-end=\"665\">Email Preferences<\/strong> and select exactly which notifications each contact should receive.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"can-i-switch-between-multiple-bigcloudy-accounts-easily\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"4\" aria-controls=\"elementor-tab-content-1124\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-accordion-tab-title\">Can I switch between multiple BigCloudy accounts easily?<\/span><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-1124\" class=\"eael-accordion-content clearfix\" data-tab=\"4\" aria-labelledby=\"can-i-switch-between-multiple-bigcloudy-accounts-easily\"><p>Yes, if you manage more than one account, you can use the <strong data-start=\"856\" data-end=\"874\">Switch Account<\/strong> option from the top-right menu in your Client Area.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"what-should-i-do-if-a-team-member-no-longer-needs-access-or-notifications\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"5\" aria-controls=\"elementor-tab-content-1125\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-accordion-tab-title\">What should I do if a team member no longer needs access or notifications?<\/span><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-1125\" class=\"eael-accordion-content clearfix\" data-tab=\"5\" aria-labelledby=\"what-should-i-do-if-a-team-member-no-longer-needs-access-or-notifications\"><p>You can update their email preferences or remove the contact entirely from the Contacts section to stop all future communications.<\/p><\/div>\n                <\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Introduction Keeping your Bigcloudy account information up to date ensures smooth communication, accurate billing, and proper access for all team members. In this article, you will learn how to update personal and company information, set your email preferences, and switch between multiple accounts from your Client Area. 1. Log In to Your Bigcloudy Account Follow these steps to access your Bigcloudy account: Go to\u00a0Bigcloudy.com. Click\u00a0Login\u00a0and enter your email and password. You\u2019ll be directed to your Client Area Dashboard. 2. Access Account Details In the top-right corner, click your name to open the drop-down menu. Select\u00a0Account Details\u00a0from the menu. 3. Update Contact Information In the Contact Information section on the left-hand side, you can update: First Name &amp; Last Name Email Address Phone Number Company Name GSTIN Number Address Line 1 &amp; 2 City, State, Country, ZIP Code Tip:\u00a0Make sure all details are accurate \u2014 they are used for billing and official communications. 4. Set Email Preferences Below the contact info, you\u2019ll find Email Preferences, which control which notifications you receive: General Emails \u2013 Announcements &amp; password reminders Invoice Emails \u2013 Billing &amp; invoice reminders Support Emails \u2013 Copies of support ticket communications Product Emails \u2013 Order confirmations, welcome emails, etc. Domain Emails \u2013 Renewal notices, registration confirmations, etc. Check or uncheck the boxes for the emails you want to receive. Leave unchecked those you don\u2019t need. 5. Switch Accounts (Optional) If you manage multiple accounts: Click your name in the top-right corner. Select\u00a0Switch Account\u00a0from the drop-down menu. Choose the account you want to switch to. Conclusion You have successfully learned how to update your contact information, set email preferences, and switch between multiple accounts in Bigcloudy. Keeping your account information accurate and notifications tailored ensures smooth management and proper access for your team. Need Help? If you face any issues updating your nameservers or need further assistance, our support team is always available: \u00a0Email:\u00a0support@bigcloudy.com \u00a0Submit a support ticket FAQ Can I add multiple users or team members to my BigCloudy hosting account? Yes, BigCloudy allows you to add multiple contacts or users so different team members can receive emails or manage specific tasks without sharing login credentials. Do additional users get full access to my account? No, access depends on how it\u2019s configured. Contacts mainly receive notifications, while account access and permissions can be controlled separately to protect sensitive areas like billing. How can I ensure only the right team members receive billing or support emails? You can manage this using Email Preferences and select exactly which notifications each contact should receive. Can I switch between multiple BigCloudy accounts easily? Yes, if you manage more than one account, you can use the Switch Account option from the top-right menu in your Client Area. What should I do if a team member no longer needs access or notifications? You can update their email preferences or remove the contact entirely from the Contacts section to stop all future communications.<\/p>\n","protected":false},"author":9,"featured_media":0,"parent":3984,"menu_order":13,"comment_status":"open","ping_status":"closed","template":"","doc_tag":[],"class_list":["post-16539","docs","type-docs","status-publish","hentry","no-post-thumbnail"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.7 (Yoast SEO v26.8) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Managing Multiple Users and Team Members in Bigcloudy<\/title>\n<meta name=\"description\" content=\"Step-by-step guide to adding and managing multiple users or team members in your Bigcloudy hosting account.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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