{"id":2033,"date":"2017-01-26T20:03:40","date_gmt":"2017-01-26T20:03:40","guid":{"rendered":"http:\/\/docs.uxart.io\/financo\/docs\/faqs\/faqs\/updating-your-theme\/"},"modified":"2026-02-07T11:35:14","modified_gmt":"2026-02-07T11:35:14","slug":"how-to-fix-login-or-ssl-certificate-issues-in-cyberpanel","status":"publish","type":"docs","link":"https:\/\/www.bigcloudy.com\/knowledge-base\/docs\/webpanel-faq\/cyberpanel\/how-to-fix-login-or-ssl-certificate-issues-in-cyberpanel\/","title":{"rendered":"How to fix login or SSL certificate issues in CyberPanel?"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"2033\" class=\"elementor elementor-2033\" data-elementor-post-type=\"docs\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b455b43 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"b455b43\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-49feb026 elementor-widget elementor-widget-text-editor\" data-id=\"49feb026\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2><strong>Introduction<\/strong><\/h2><p>CyberPanel is a powerful yet user-friendly web hosting control panel that simplifies server management. However, like any control panel, users may occasionally encounter login and SSL certificate issues. This comprehensive guide will walk you through the most common problems and provide clear, step-by-step solutions to resolve them quickly.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-443fe00d e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"443fe00d\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7390eff9 elementor-widget elementor-widget-text-editor\" data-id=\"7390eff9\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2><b>Understanding Common CyberPanel Login Issues<br \/><\/b><\/h2><p>Before attempting to fix your login issues, it\u2019s important to understand what might be causing them. Here are the most common login problems users experience:<\/p><ul><li aria-level=\"1\">Incorrect username or password<\/li><li aria-level=\"1\">Browser cache and cookies preventing access<\/li><li aria-level=\"1\">Server IP address changes or domain DNS issues<\/li><li aria-level=\"1\">CyberPanel service not running properly<\/li><li aria-level=\"1\">Firewall or port blocking issues<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1770348a e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"1770348a\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-79943cee elementor-widget elementor-widget-text-editor\" data-id=\"79943cee\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2><b>Fixing CyberPanel Login Issues<br \/><\/b><\/h2><h3>Clearing Browser Cache and Cookies<\/h3><p>Cached data and cookies can prevent you from accessing CyberPanel. Follow these steps to clear your browser cache:<\/p><ul><li aria-level=\"1\">Open your web browser (Chrome, Firefox, Safari, or Edge)<\/li><li aria-level=\"1\">Press Ctrl+Shift+Delete (Windows) or Command+Shift+Delete (Mac) to open the Clear Browsing Data window<\/li><li aria-level=\"1\">Select \u201cAll time\u201d from the time range dropdown<\/li><li aria-level=\"1\">Check the boxes for \u201cCookies and other site data\u201d and \u201cCached images and files\u201d<\/li><li aria-level=\"1\">Click the \u201cClear data\u201d button<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4ed4cb22 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"4ed4cb22\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-73c276d elementor-widget elementor-widget-image\" data-id=\"73c276d\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.bigcloudy.com\/vps-hosting\">\n\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"446\" src=\"https:\/\/www.bigcloudy.com\/knowledge-base\/wp-content\/uploads\/2025\/12\/SSL_Warning-1024x446.png\" class=\"attachment-large size-large wp-image-16352\" alt=\"SSL_Warning\" srcset=\"https:\/\/www.bigcloudy.com\/knowledge-base\/wp-content\/uploads\/2025\/12\/SSL_Warning-1024x446.png 1024w, https:\/\/www.bigcloudy.com\/knowledge-base\/wp-content\/uploads\/2025\/12\/SSL_Warning-300x131.png 300w, https:\/\/www.bigcloudy.com\/knowledge-base\/wp-content\/uploads\/2025\/12\/SSL_Warning-768x335.png 768w, https:\/\/www.bigcloudy.com\/knowledge-base\/wp-content\/uploads\/2025\/12\/SSL_Warning-20x9.png 20w, https:\/\/www.bigcloudy.com\/knowledge-base\/wp-content\/uploads\/2025\/12\/SSL_Warning-32x14.png 32w, https:\/\/www.bigcloudy.com\/knowledge-base\/wp-content\/uploads\/2025\/12\/SSL_Warning.png 1200w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4be5f649 elementor-widget elementor-widget-text-editor\" data-id=\"4be5f649\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2><b>Understanding and Resolving SSL Certificate Issues in CyberPanel<br \/><\/b><\/h2><div class=\"elementor-element elementor-element-95c11d9 elementor-widget elementor-widget-text-editor\" data-id=\"95c11d9\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\"><div class=\"elementor-widget-container\"><p>SSL (Secure Sockets Layer) certificate errors can prevent users from accessing your website securely. Common SSL issues include expired certificates, mismatched domain names, and certificate chain problems. Let\u2019s explore the most frequent SSL issues and their solutions:<\/p><\/div><\/div><div class=\"elementor-element elementor-element-5e45350 elementor-widget elementor-widget-heading\" data-id=\"5e45350\" data-element_type=\"widget\" data-widget_type=\"heading.default\"><div class=\"elementor-widget-container\"><h3 id=\"expired-ssl-certificates\" class=\"elementor-heading-title elementor-size-default\">Expired SSL Certificates<\/h3><\/div><\/div><div class=\"elementor-element elementor-element-edc249a elementor-widget elementor-widget-text-editor\" data-id=\"edc249a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\"><div class=\"elementor-widget-container\"><p>An expired SSL certificate will display a warning message in the browser when users try to access your website. This is one of the most common SSL issues. To fix expired certificates:<\/p><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7b9ba3b5 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"7b9ba3b5\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-32cca37c elementor-widget elementor-widget-text-editor\" data-id=\"32cca37c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2><b>Renewing Your SSL Certificate in CyberPanel<br \/><\/b><\/h2><p>CyberPanel often includes built-in SSL management tools. To renew an expired certificate or install a new one:<\/p><ul><li aria-level=\"1\">Log in to your CyberPanel dashboard<\/li><li aria-level=\"1\">Navigate to the SSL\/TLS section in the left sidebar<\/li><li aria-level=\"1\">Select the domain you want to manage<\/li><li aria-level=\"1\">Choose to renew your certificate or install a new one<\/li><li aria-level=\"1\">Follow the prompts to complete the installation<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-11b6874 elementor-widget elementor-widget-image\" data-id=\"11b6874\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.bigcloudy.com\/vps-hosting\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1024\" height=\"391\" src=\"https:\/\/www.bigcloudy.com\/knowledge-base\/wp-content\/uploads\/2017\/01\/SSL_option-1024x391.png\" class=\"attachment-large size-large wp-image-16359\" alt=\"SSL_option\" srcset=\"https:\/\/www.bigcloudy.com\/knowledge-base\/wp-content\/uploads\/2017\/01\/SSL_option-1024x391.png 1024w, https:\/\/www.bigcloudy.com\/knowledge-base\/wp-content\/uploads\/2017\/01\/SSL_option-300x115.png 300w, https:\/\/www.bigcloudy.com\/knowledge-base\/wp-content\/uploads\/2017\/01\/SSL_option-768x294.png 768w, https:\/\/www.bigcloudy.com\/knowledge-base\/wp-content\/uploads\/2017\/01\/SSL_option-20x8.png 20w, https:\/\/www.bigcloudy.com\/knowledge-base\/wp-content\/uploads\/2017\/01\/SSL_option-32x12.png 32w, https:\/\/www.bigcloudy.com\/knowledge-base\/wp-content\/uploads\/2017\/01\/SSL_option.png 1219w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-89e8a4f elementor-widget elementor-widget-text-editor\" data-id=\"89e8a4f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2><b>Key Notes:<br \/><\/b><\/h2><ul><li><p data-path-to-node=\"3,0,0\"><b data-path-to-node=\"3,0,0\" data-index-in-node=\"0\">Port 8090:<\/b> Ensure that port <b data-path-to-node=\"3,0,0\" data-index-in-node=\"28\">8090<\/b> is open in your server\u2019s firewall (ConfigServer Security &amp; Firewall or UFW), as this is the default port for CyberPanel access.<\/p><\/li><li><p data-path-to-node=\"3,1,0\"><b data-path-to-node=\"3,1,0\" data-index-in-node=\"0\">Hostname SSL:<\/b> If you cannot access the panel via your domain, try using the server IP (<code data-path-to-node=\"3,1,0\" data-index-in-node=\"87\">https:\/\/your-server-ip:8090<\/code>). You may need to issue a specific <b data-path-to-node=\"3,1,0\" data-index-in-node=\"150\">Hostname SSL<\/b> from the terminal.<\/p><\/li><li><p data-path-to-node=\"3,2,0\"><b data-path-to-node=\"3,2,0\" data-index-in-node=\"0\">CLI Fixes:<\/b> For persistent login issues, use the command <code data-path-to-node=\"3,2,0\" data-index-in-node=\"56\">adminPass [newpassword]<\/code> via SSH to reset your password instantly.<\/p><\/li><li><p data-path-to-node=\"3,3,0\"><b data-path-to-node=\"3,3,0\" data-index-in-node=\"0\">DNS Propagation:<\/b> SSL issuance will fail if your domain&#8217;s A-record is not correctly pointed to your server IP. Use tools like DNSChecker to verify propagation.<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f6d1a65 elementor-widget elementor-widget-text-editor\" data-id=\"f6d1a65\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2><b>Conclusion:<br \/><\/b><\/h2><p data-path-to-node=\"3,0,0\">Resolving login and SSL certificate issues in <b data-path-to-node=\"6\" data-index-in-node=\"46\">CyberPanel<\/b> is essential for maintaining a professional and secure web presence. Most login hurdles can be cleared by managing browser data or verifying firewall settings, while SSL errors are typically fixed by ensuring correct DNS records and utilizing CyberPanel\u2019s built-in renewal tools. By following these troubleshooting steps, you can ensure your server remains accessible and your user data stays encrypted.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2ec1151 elementor-widget elementor-widget-text-editor\" data-id=\"2ec1151\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8ae5d8c e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"8ae5d8c\" data-element_type=\"container\"><div class=\"elementor-element elementor-element-6463d4da elementor-widget elementor-widget-text-editor\" data-id=\"6463d4da\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\"><div class=\"elementor-widget-container\"><h2 id=\"need-help\"><b>Need Help? <\/b><\/h2><p>If you face any issues updating your nameservers or need further assistance, our support team is always available:<\/p><ul><li aria-level=\"1\"><img decoding=\"async\" class=\"emoji\" role=\"img\" draggable=\"false\" src=\"https:\/\/s.w.org\/images\/core\/emoji\/16.0.1\/svg\/1f4e7.svg\" alt=\"mail\" \/>\u00a0<b>Email:<\/b>\u00a0support@bigcloudy.com<\/li><li aria-level=\"1\"><img decoding=\"async\" class=\"emoji\" role=\"img\" draggable=\"false\" src=\"https:\/\/s.w.org\/images\/core\/emoji\/16.0.1\/svg\/1f310.svg\" alt=\"website\" \/><a href=\"https:\/\/www.bigcloudy.com\/contact-us\">\u00a0<b>Submit a support ticket<\/b><\/a><\/li><\/ul><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1dee844f e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"1dee844f\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-59d77ff0 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"59d77ff0\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6a04f659 elementor-widget elementor-widget-text-editor\" data-id=\"6a04f659\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2><b>FAQ<\/b><\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-14326f1c elementor-widget elementor-widget-eael-adv-accordion\" data-id=\"14326f1c\" data-element_type=\"widget\" data-widget_type=\"eael-adv-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <div class=\"eael-adv-accordion\" id=\"eael-adv-accordion-14326f1c\" data-scroll-on-click=\"no\" data-scroll-speed=\"300\" data-accordion-id=\"14326f1c\" data-accordion-type=\"accordion\" data-toogle-speed=\"300\">\n    <div class=\"eael-accordion-list\">\n                <div id=\"why-am-i-getting-a-your-connection-is-not-private-error\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"1\" aria-controls=\"elementor-tab-content-3381\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-angle-down\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M143 352.3L7 216.3c-9.4-9.4-9.4-24.6 0-33.9l22.6-22.6c9.4-9.4 24.6-9.4 33.9 0l96.4 96.4 96.4-96.4c9.4-9.4 24.6-9.4 33.9 0l22.6 22.6c9.4 9.4 9.4 24.6 0 33.9l-136 136c-9.2 9.4-24.4 9.4-33.8 0z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-angle-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M177 159.7l136 136c9.4 9.4 9.4 24.6 0 33.9l-22.6 22.6c-9.4 9.4-24.6 9.4-33.9 0L160 255.9l-96.4 96.4c-9.4 9.4-24.6 9.4-33.9 0L7 329.7c-9.4-9.4-9.4-24.6 0-33.9l136-136c9.4-9.5 24.6-9.5 34-.1z\"><\/path><\/svg><\/span><span class=\"eael-accordion-tab-title\">Why am I getting a \"Your connection is not private\" error?<\/span><\/div><div id=\"elementor-tab-content-3381\" class=\"eael-accordion-content clearfix\" data-tab=\"1\" aria-labelledby=\"why-am-i-getting-a-your-connection-is-not-private-error\"><p>Answer:<br \/>This usually indicates an <b data-path-to-node=\"10\" data-index-in-node=\"26\">expired or missing SSL certificate<\/b>. In CyberPanel, navigate to <b data-path-to-node=\"10\" data-index-in-node=\"89\">SSL &gt; Manage SSL<\/b>, select your domain, and click &#8220;Issue SSL.&#8221; Ensure your domain is already pointing to the server IP.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"how-do-i-restart-cyberpanel-services-if-the-login-page-wont-load\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"2\" aria-controls=\"elementor-tab-content-3382\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-angle-down\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M143 352.3L7 216.3c-9.4-9.4-9.4-24.6 0-33.9l22.6-22.6c9.4-9.4 24.6-9.4 33.9 0l96.4 96.4 96.4-96.4c9.4-9.4 24.6-9.4 33.9 0l22.6 22.6c9.4 9.4 9.4 24.6 0 33.9l-136 136c-9.2 9.4-24.4 9.4-33.8 0z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-angle-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M177 159.7l136 136c9.4 9.4 9.4 24.6 0 33.9l-22.6 22.6c-9.4 9.4-24.6 9.4-33.9 0L160 255.9l-96.4 96.4c-9.4 9.4-24.6 9.4-33.9 0L7 329.7c-9.4-9.4-9.4-24.6 0-33.9l136-136c9.4-9.5 24.6-9.5 34-.1z\"><\/path><\/svg><\/span><span class=\"eael-accordion-tab-title\">How do I restart CyberPanel services if the login page won't load?<\/span><\/div><div id=\"elementor-tab-content-3382\" class=\"eael-accordion-content clearfix\" data-tab=\"2\" aria-labelledby=\"how-do-i-restart-cyberpanel-services-if-the-login-page-wont-load\"><p>Answer:<br \/>If the dashboard is unresponsive, log into your server via SSH and run: <code data-path-to-node=\"12\" data-index-in-node=\"72\">systemctl restart lscpd<\/code> This restarts the CyberPanel web service without rebooting the entire server.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"can-i-use-lets-encrypt-for-free-ssl-on-cyberpanel\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"3\" aria-controls=\"elementor-tab-content-3383\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-angle-down\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M143 352.3L7 216.3c-9.4-9.4-9.4-24.6 0-33.9l22.6-22.6c9.4-9.4 24.6-9.4 33.9 0l96.4 96.4 96.4-96.4c9.4-9.4 24.6-9.4 33.9 0l22.6 22.6c9.4 9.4 9.4 24.6 0 33.9l-136 136c-9.2 9.4-24.4 9.4-33.8 0z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-angle-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M177 159.7l136 136c9.4 9.4 9.4 24.6 0 33.9l-22.6 22.6c-9.4 9.4-24.6 9.4-33.9 0L160 255.9l-96.4 96.4c-9.4 9.4-24.6 9.4-33.9 0L7 329.7c-9.4-9.4-9.4-24.6 0-33.9l136-136c9.4-9.5 24.6-9.5 34-.1z\"><\/path><\/svg><\/span><span class=\"eael-accordion-tab-title\">Can I use Let's Encrypt for free SSL on CyberPanel?<\/span><\/div><div id=\"elementor-tab-content-3383\" class=\"eael-accordion-content clearfix\" data-tab=\"3\" aria-labelledby=\"can-i-use-lets-encrypt-for-free-ssl-on-cyberpanel\"><p>Answer:<\/p><p>Yes, CyberPanel comes with <b data-path-to-node=\"14\" data-index-in-node=\"27\">native Let\u2019s Encrypt integration<\/b>. It automatically handles issuance and renewals, provided your DNS settings are correct.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"what-should-i-do-if-i-forgot-my-cyberpanel-admin-password\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"4\" aria-controls=\"elementor-tab-content-3384\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-angle-down\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M143 352.3L7 216.3c-9.4-9.4-9.4-24.6 0-33.9l22.6-22.6c9.4-9.4 24.6-9.4 33.9 0l96.4 96.4 96.4-96.4c9.4-9.4 24.6-9.4 33.9 0l22.6 22.6c9.4 9.4 9.4 24.6 0 33.9l-136 136c-9.2 9.4-24.4 9.4-33.8 0z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-angle-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M177 159.7l136 136c9.4 9.4 9.4 24.6 0 33.9l-22.6 22.6c-9.4 9.4-24.6 9.4-33.9 0L160 255.9l-96.4 96.4c-9.4 9.4-24.6 9.4-33.9 0L7 329.7c-9.4-9.4-9.4-24.6 0-33.9l136-136c9.4-9.5 24.6-9.5 34-.1z\"><\/path><\/svg><\/span><span class=\"eael-accordion-tab-title\">What should I do if I forgot my CyberPanel admin password?<\/span><\/div><div id=\"elementor-tab-content-3384\" class=\"eael-accordion-content clearfix\" data-tab=\"4\" aria-labelledby=\"what-should-i-do-if-i-forgot-my-cyberpanel-admin-password\"><p>Answer:<br \/>You can reset it via the command line. Access your server via SSH and run: <code data-path-to-node=\"16\" data-index-in-node=\"75\">cyberpanel force-password-reset<\/code> or <code data-path-to-node=\"16\" data-index-in-node=\"110\">adminPass your_new_password<\/code>.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"why-does-my-ssl-fail-to-renew-automatically\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"5\" aria-controls=\"elementor-tab-content-3385\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-angle-down\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M143 352.3L7 216.3c-9.4-9.4-9.4-24.6 0-33.9l22.6-22.6c9.4-9.4 24.6-9.4 33.9 0l96.4 96.4 96.4-96.4c9.4-9.4 24.6-9.4 33.9 0l22.6 22.6c9.4 9.4 9.4 24.6 0 33.9l-136 136c-9.2 9.4-24.4 9.4-33.8 0z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-angle-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M177 159.7l136 136c9.4 9.4 9.4 24.6 0 33.9l-22.6 22.6c-9.4 9.4-24.6 9.4-33.9 0L160 255.9l-96.4 96.4c-9.4 9.4-24.6 9.4-33.9 0L7 329.7c-9.4-9.4-9.4-24.6 0-33.9l136-136c9.4-9.5 24.6-9.5 34-.1z\"><\/path><\/svg><\/span><span class=\"eael-accordion-tab-title\">Why does my SSL fail to renew automatically?<\/span><\/div><div id=\"elementor-tab-content-3385\" class=\"eael-accordion-content clearfix\" data-tab=\"5\" aria-labelledby=\"why-does-my-ssl-fail-to-renew-automatically\"><p>Answer:<br \/>Common reasons include <b data-path-to-node=\"18\" data-index-in-node=\"23\">Cloudflare proxying<\/b> (which can interfere with the ACME challenge), firewall blocks on port 80, or incorrect file permissions in the <code data-path-to-node=\"18\" data-index-in-node=\"155\">.well-known<\/code> directory.<\/p><\/div>\n                <\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Introduction CyberPanel is a powerful yet user-friendly web hosting control panel that simplifies server management. However, like any control panel, users may occasionally encounter login and SSL certificate issues. This comprehensive guide will walk you through the most common problems and provide clear, step-by-step solutions to resolve them quickly. Understanding Common CyberPanel Login Issues Before attempting to fix your login issues, it\u2019s important to understand what might be causing them. Here are the most common login problems users experience: Incorrect username or password Browser cache and cookies preventing access Server IP address changes or domain DNS issues CyberPanel service not running properly Firewall or port blocking issues Fixing CyberPanel Login Issues Clearing Browser Cache and Cookies Cached data and cookies can prevent you from accessing CyberPanel. Follow these steps to clear your browser cache: Open your web browser (Chrome, Firefox, Safari, or Edge) Press Ctrl+Shift+Delete (Windows) or Command+Shift+Delete (Mac) to open the Clear Browsing Data window Select \u201cAll time\u201d from the time range dropdown Check the boxes for \u201cCookies and other site data\u201d and \u201cCached images and files\u201d Click the \u201cClear data\u201d button Understanding and Resolving SSL Certificate Issues in CyberPanel SSL (Secure Sockets Layer) certificate errors can prevent users from accessing your website securely. Common SSL issues include expired certificates, mismatched domain names, and certificate chain problems. Let\u2019s explore the most frequent SSL issues and their solutions: Expired SSL Certificates An expired SSL certificate will display a warning message in the browser when users try to access your website. This is one of the most common SSL issues. To fix expired certificates: Renewing Your SSL Certificate in CyberPanel CyberPanel often includes built-in SSL management tools. To renew an expired certificate or install a new one: Log in to your CyberPanel dashboard Navigate to the SSL\/TLS section in the left sidebar Select the domain you want to manage Choose to renew your certificate or install a new one Follow the prompts to complete the installation Key Notes: Port 8090: Ensure that port 8090 is open in your server\u2019s firewall (ConfigServer Security &amp; Firewall or UFW), as this is the default port for CyberPanel access. Hostname SSL: If you cannot access the panel via your domain, try using the server IP (https:\/\/your-server-ip:8090). You may need to issue a specific Hostname SSL from the terminal. CLI Fixes: For persistent login issues, use the command adminPass [newpassword] via SSH to reset your password instantly. DNS Propagation: SSL issuance will fail if your domain&#8217;s A-record is not correctly pointed to your server IP. Use tools like DNSChecker to verify propagation. Conclusion: Resolving login and SSL certificate issues in CyberPanel is essential for maintaining a professional and secure web presence. Most login hurdles can be cleared by managing browser data or verifying firewall settings, while SSL errors are typically fixed by ensuring correct DNS records and utilizing CyberPanel\u2019s built-in renewal tools. By following these troubleshooting steps, you can ensure your server remains accessible and your user data stays encrypted. Need Help? If you face any issues updating your nameservers or need further assistance, our support team is always available: \u00a0Email:\u00a0support@bigcloudy.com \u00a0Submit a support ticket FAQ Why am I getting a &#8220;Your connection is not private&#8221; error? Answer:This usually indicates an expired or missing SSL certificate. In CyberPanel, navigate to SSL &gt; Manage SSL, select your domain, and click &#8220;Issue SSL.&#8221; Ensure your domain is already pointing to the server IP. How do I restart CyberPanel services if the login page won&#8217;t load? Answer:If the dashboard is unresponsive, log into your server via SSH and run: systemctl restart lscpd This restarts the CyberPanel web service without rebooting the entire server. Can I use Let&#8217;s Encrypt for free SSL on CyberPanel? Answer: Yes, CyberPanel comes with native Let\u2019s Encrypt integration. It automatically handles issuance and renewals, provided your DNS settings are correct. What should I do if I forgot my CyberPanel admin password? Answer:You can reset it via the command line. Access your server via SSH and run: cyberpanel force-password-reset or adminPass your_new_password. Why does my SSL fail to renew automatically? Answer:Common reasons include Cloudflare proxying (which can interfere with the ACME challenge), firewall blocks on port 80, or incorrect file permissions in the .well-known directory.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":2027,"menu_order":12,"comment_status":"closed","ping_status":"closed","template":"","doc_tag":[],"class_list":["post-2033","docs","type-docs","status-publish","hentry","no-post-thumbnail"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.7 (Yoast SEO v26.8) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>How to Fix CyberPanel Login &amp; SSL Certificate Issues<\/title>\n<meta name=\"description\" content=\"Learn how to fix CyberPanel login issues and SSL certificate errors with simple troubleshooting steps to restore secure access quickly.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link 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quickly.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.bigcloudy.com\/knowledge-base\/docs\/webpanel-faq\/cyberpanel\/how-to-fix-login-or-ssl-certificate-issues-in-cyberpanel\/","og_locale":"en_US","og_type":"article","og_title":"How to fix login or SSL certificate issues in CyberPanel?","og_description":"Learn how to fix CyberPanel login issues and SSL certificate errors with simple troubleshooting steps to restore secure access quickly.","og_url":"https:\/\/www.bigcloudy.com\/knowledge-base\/docs\/webpanel-faq\/cyberpanel\/how-to-fix-login-or-ssl-certificate-issues-in-cyberpanel\/","og_site_name":"CloudHostGeek Help 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