{"id":22182,"date":"2025-12-31T12:28:41","date_gmt":"2025-12-31T12:28:41","guid":{"rendered":"https:\/\/kb.cloudhostgeek.com\/docs\/webpanel-faq\/cpanel\/how-to-manage-dns-and-mail-settings-in-cpanel\/"},"modified":"2026-02-07T11:20:43","modified_gmt":"2026-02-07T11:20:43","slug":"how-to-manage-dns-and-mail-settings-in-cpanel","status":"publish","type":"docs","link":"https:\/\/www.bigcloudy.com\/knowledge-base\/docs\/webpanel-faq\/cpanel\/how-to-manage-dns-and-mail-settings-in-cpanel\/","title":{"rendered":"How to Manage DNS and Mail Settings in cPanel ?"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"22182\" class=\"elementor elementor-22182\" data-elementor-post-type=\"docs\">\n\t\t\t\t<div class=\"elementor-element elementor-element-69b85485 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"69b85485\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3019e1b2 elementor-widget elementor-widget-text-editor\" data-id=\"3019e1b2\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2><strong>Introduction<\/strong><\/h2><p>Managing DNS and mail settings is essential for properly configuring your domain and email services with Bigcloudy. This comprehensive guide will walk you through the process of accessing and configuring DNS records and mail settings in cPanel, the control panel provided by Bigcloudy for managing your hosting account.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6ec7bedd e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"6ec7bedd\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2523b28e elementor-widget elementor-widget-text-editor\" data-id=\"2523b28e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2><strong>Understanding DNS and Mail Settings<\/strong><b><br \/><\/b><\/h2><h3>Accessing cPanel<\/h3><ol><li>Open your web browser and navigate to your cPanel login URL (typically yourdomainname.com:2083 or your IP address:2083)<\/li><li>Enter your cPanel username and password<\/li><li>Click the Login button to access your cPanel dashboard<\/li><li>Once logged in, you will see the cPanel interface with various options and tools<\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4207708c e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"4207708c\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-417ff7d2 elementor-widget elementor-widget-text-editor\" data-id=\"417ff7d2\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3>Managing DNS Settings<\/h3><ol><li>Access the Zone Editor<\/li><li>Look for \u2018Zone Editor\u2019 in the cPanel Domains section<\/li><li>Select the domain for which you want to manage DNS records<\/li><li>The Zone Editor will display all your current DNS records<\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-538d622f elementor-widget elementor-widget-image\" data-id=\"538d622f\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.bigcloudy.com\/cpanel-hosting\">\n\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"538\" src=\"https:\/\/www.bigcloudy.com\/knowledge-base\/wp-content\/uploads\/2025\/12\/dns_cpanel-1024x538.png\" class=\"attachment-large size-large wp-image-21515\" alt=\"dns_cpanel\" srcset=\"https:\/\/www.bigcloudy.com\/knowledge-base\/wp-content\/uploads\/2025\/12\/dns_cpanel-1024x538.png 1024w, https:\/\/www.bigcloudy.com\/knowledge-base\/wp-content\/uploads\/2025\/12\/dns_cpanel-300x157.png 300w, https:\/\/www.bigcloudy.com\/knowledge-base\/wp-content\/uploads\/2025\/12\/dns_cpanel-768x403.png 768w, https:\/\/www.bigcloudy.com\/knowledge-base\/wp-content\/uploads\/2025\/12\/dns_cpanel-20x10.png 20w, https:\/\/www.bigcloudy.com\/knowledge-base\/wp-content\/uploads\/2025\/12\/dns_cpanel-32x17.png 32w, https:\/\/www.bigcloudy.com\/knowledge-base\/wp-content\/uploads\/2025\/12\/dns_cpanel.png 1202w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-747e760a e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"747e760a\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5701a17a elementor-widget elementor-widget-text-editor\" data-id=\"5701a17a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2><strong>Understanding DNS Record Types<\/strong><\/h2><h3>Managing Mail Settings:<\/h3><p>When managing DNS in cPanel, you\u2019ll encounter several record types:<\/p><ul><li>A Records: Maps domain names to IPv4 addresses<\/li><li>AAAA Records: Maps domain names to IPv6 addresses<\/li><li>CNAME Records: Creates an alias for another domain<\/li><li>MX Records: Directs email to mail servers<\/li><li>TXT Records: Holds text information for SPF, DKIM, and DMARC authentication<\/li><\/ul><p>DNS settings are critical for pointing your domain to your web hosting. Here\u2019s how to manage them in cPanel:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7fec49bd e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"7fec49bd\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5fe166a5 elementor-widget elementor-widget-text-editor\" data-id=\"5fe166a5\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2><strong>Creating and Managing Email Accounts<\/strong><\/h2><ol><li>Navigate to the \u2018Email Accounts\u2019 section in cPanel<\/li><li>Click on \u2018Create\u2019 to add a new email account<\/li><li>Enter the desired email address and password<\/li><li>Click \u2018Create Account\u2019 to finalize the email setup<\/li><\/ol><p>To set up email addresses for your domain in cPanel<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-112a8fc2 elementor-widget elementor-widget-image\" data-id=\"112a8fc2\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.bigcloudy.com\/cpanel-hosting\">\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.bigcloudy.com\/knowledge-base\/wp-content\/uploads\/2018\/02\/email_cpanel.png\" title=\"\" alt=\"email_cpanel\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4296f0c3 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"4296f0c3\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2e921252 elementor-widget elementor-widget-text-editor\" data-id=\"2e921252\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2><strong>Configuring MX Records for Email Delivery<\/strong><\/h2><h3>Common DNS and Email Issues<\/h3><p>Email not being received: Verify that MX records are correctly configured and pointing to the right mail server<\/p><p>Website not loading: Check that A records are pointing to the correct IP address of your hosting account<\/p><p>DNS changes not taking effect: Allow 24-48 hours for DNS propagation across the internet<\/p><p>MX (Mail Exchange) records are essential for directing incoming emails to the correct mail server. In cPanel:<\/p><ol><li>Access the Zone Editor from the Domains section<\/li><li>Look for existing MX records for your domain<\/li><li>Ensure the MX record points to your hosting provider\u2019s mail server<\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-165df471 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"165df471\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-706913ee elementor-widget elementor-widget-text-editor\" data-id=\"706913ee\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2><strong>Best Practices for DNS and Email Management<\/strong><\/h2><ul><li>Keep detailed records of all your DNS and email configurations<\/li><li>Regularly test email delivery to ensure everything is working properly<\/li><li>Implement SPF, DKIM, and DMARC records to enhance email security<\/li><li>Contact Bigcloudy support if you need assistance with DNS or email configuration<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-76c550ab elementor-widget elementor-widget-text-editor\" data-id=\"76c550ab\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2><strong>Key Notes<\/strong><\/h2><ul><li><p data-path-to-node=\"3,0,0\"><b data-path-to-node=\"3,0,0\" data-index-in-node=\"0\">TTL (Time to Live):<\/b> Most DNS records have a TTL of 14400 (4 hours). If you are planning a migration, lower this value to 300 (5 minutes) a day in advance to speed up changes.<\/p><\/li><li><p data-path-to-node=\"3,1,0\"><b data-path-to-node=\"3,1,0\" data-index-in-node=\"0\">Priority in MX Records:<\/b> MX records use a priority system. The lowest number (usually 0 or 10) represents the primary mail server. If you use external mail like Google Workspace or Microsoft 365, you must delete the default cPanel MX records.<\/p><\/li><li><p data-path-to-node=\"3,2,0\"><b data-path-to-node=\"3,2,0\" data-index-in-node=\"0\">The &#8220;Dot&#8221; Rule:<\/b> When adding CNAME or MX records manually, some systems require a trailing dot (e.g., <code data-path-to-node=\"3,2,0\" data-index-in-node=\"101\">ghs.google.com.<\/code>). cPanel usually adds this automatically, but always double-check.<\/p><\/li><li><p data-path-to-node=\"3,3,0\"><b data-path-to-node=\"3,3,0\" data-index-in-node=\"0\">Authentication is Key:<\/b> To prevent your emails from landing in spam, always ensure <b data-path-to-node=\"3,3,0\" data-index-in-node=\"82\">DKIM<\/b> and <b data-path-to-node=\"3,3,0\" data-index-in-node=\"91\">SPF<\/b> (TXT records) are enabled via the &#8220;Email Deliverability&#8221; icon in cPanel.<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-16d80ea0 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"16d80ea0\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-1124c149 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"1124c149\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-41631a48 elementor-widget elementor-widget-text-editor\" data-id=\"41631a48\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2><strong>Conclusion<\/strong><\/h2><p>Mastering the <b data-path-to-node=\"6\" data-index-in-node=\"14\">Zone Editor<\/b> and <b data-path-to-node=\"6\" data-index-in-node=\"30\">Email Accounts<\/b> sections in cPanel is vital for any website owner. Proper DNS management ensures your domain connects seamlessly to your hosting, while correctly configured MX and TXT records guarantee that your professional communications remain secure and reliable. By following the best practices of regular testing and implementing security protocols like SPF and DKIM, you can maintain a high sender reputation and ensure 100% uptime for both your website and your mail services.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8c75a5d elementor-widget elementor-widget-text-editor\" data-id=\"8c75a5d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8ae5d8c e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"8ae5d8c\" data-element_type=\"container\"><div class=\"elementor-element elementor-element-6463d4da elementor-widget elementor-widget-text-editor\" data-id=\"6463d4da\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\"><div class=\"elementor-widget-container\"><h2 id=\"need-help\"><b>Need Help? <\/b><\/h2><p>If you face any issues updating your nameservers or need further assistance, our support team is always available:<\/p><ul><li aria-level=\"1\"><img decoding=\"async\" class=\"emoji\" role=\"img\" draggable=\"false\" src=\"https:\/\/s.w.org\/images\/core\/emoji\/16.0.1\/svg\/1f4e7.svg\" alt=\"mail\" \/>\u00a0<b>Email:<\/b>\u00a0support@bigcloudy.com<\/li><li aria-level=\"1\"><img decoding=\"async\" class=\"emoji\" role=\"img\" draggable=\"false\" src=\"https:\/\/s.w.org\/images\/core\/emoji\/16.0.1\/svg\/1f310.svg\" alt=\"website\" \/><a href=\"https:\/\/www.bigcloudy.com\/contact-us\">\u00a0<b>Submit a support ticket<\/b><\/a><\/li><\/ul><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-30aa45e4 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"30aa45e4\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f55b742 elementor-widget elementor-widget-text-editor\" data-id=\"f55b742\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2><strong>FAQ<\/strong><\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-739c2d57 elementor-widget elementor-widget-eael-adv-accordion\" data-id=\"739c2d57\" data-element_type=\"widget\" data-widget_type=\"eael-adv-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <div class=\"eael-adv-accordion\" id=\"eael-adv-accordion-739c2d57\" data-scroll-on-click=\"no\" data-scroll-speed=\"300\" data-accordion-id=\"739c2d57\" data-accordion-type=\"accordion\" data-toogle-speed=\"300\">\n    <div class=\"eael-accordion-list\">\n                <div id=\"how-long-does-it-take-for-dns-changes-to-take-effect\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"1\" aria-controls=\"elementor-tab-content-1931\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-angle-down\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M143 352.3L7 216.3c-9.4-9.4-9.4-24.6 0-33.9l22.6-22.6c9.4-9.4 24.6-9.4 33.9 0l96.4 96.4 96.4-96.4c9.4-9.4 24.6-9.4 33.9 0l22.6 22.6c9.4 9.4 9.4 24.6 0 33.9l-136 136c-9.2 9.4-24.4 9.4-33.8 0z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-angle-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M177 159.7l136 136c9.4 9.4 9.4 24.6 0 33.9l-22.6 22.6c-9.4 9.4-24.6 9.4-33.9 0L160 255.9l-96.4 96.4c-9.4 9.4-24.6 9.4-33.9 0L7 329.7c-9.4-9.4-9.4-24.6 0-33.9l136-136c9.4-9.5 24.6-9.5 34-.1z\"><\/path><\/svg><\/span><span class=\"eael-accordion-tab-title\">How long does it take for DNS changes to take effect?<\/span><\/div><div id=\"elementor-tab-content-1931\" class=\"eael-accordion-content clearfix\" data-tab=\"1\" aria-labelledby=\"how-long-does-it-take-for-dns-changes-to-take-effect\"><p>DNS changes typically undergo a process called <b data-path-to-node=\"10\" data-index-in-node=\"47\">propagation<\/b>, which can take anywhere from <b data-path-to-node=\"10\" data-index-in-node=\"89\">a few minutes to 48 hours<\/b>. You can use online tools like <i data-path-to-node=\"10\" data-index-in-node=\"146\">DNSChecker.org<\/i> to track the progress globally.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"what-happens-if-i-delete-my-a-record\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"2\" aria-controls=\"elementor-tab-content-1932\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-angle-down\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M143 352.3L7 216.3c-9.4-9.4-9.4-24.6 0-33.9l22.6-22.6c9.4-9.4 24.6-9.4 33.9 0l96.4 96.4 96.4-96.4c9.4-9.4 24.6-9.4 33.9 0l22.6 22.6c9.4 9.4 9.4 24.6 0 33.9l-136 136c-9.2 9.4-24.4 9.4-33.8 0z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-angle-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M177 159.7l136 136c9.4 9.4 9.4 24.6 0 33.9l-22.6 22.6c-9.4 9.4-24.6 9.4-33.9 0L160 255.9l-96.4 96.4c-9.4 9.4-24.6 9.4-33.9 0L7 329.7c-9.4-9.4-9.4-24.6 0-33.9l136-136c9.4-9.5 24.6-9.5 34-.1z\"><\/path><\/svg><\/span><span class=\"eael-accordion-tab-title\">What happens if I delete my A record?<\/span><\/div><div id=\"elementor-tab-content-1932\" class=\"eael-accordion-content clearfix\" data-tab=\"2\" aria-labelledby=\"what-happens-if-i-delete-my-a-record\"><p>The <b data-path-to-node=\"12\" data-index-in-node=\"4\">A record<\/b> connects your domain name to your server&#8217;s IP address. If deleted, your website will stop loading immediately, and visitors will see a &#8220;Server Not Found&#8221; error.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"can-i-use-cpanel-to-manage-email-if-my-dns-is-hosted-elsewhere-like-cloudflare\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"3\" aria-controls=\"elementor-tab-content-1933\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-angle-down\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M143 352.3L7 216.3c-9.4-9.4-9.4-24.6 0-33.9l22.6-22.6c9.4-9.4 24.6-9.4 33.9 0l96.4 96.4 96.4-96.4c9.4-9.4 24.6-9.4 33.9 0l22.6 22.6c9.4 9.4 9.4 24.6 0 33.9l-136 136c-9.2 9.4-24.4 9.4-33.8 0z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-angle-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M177 159.7l136 136c9.4 9.4 9.4 24.6 0 33.9l-22.6 22.6c-9.4 9.4-24.6 9.4-33.9 0L160 255.9l-96.4 96.4c-9.4 9.4-24.6 9.4-33.9 0L7 329.7c-9.4-9.4-9.4-24.6 0-33.9l136-136c9.4-9.5 24.6-9.5 34-.1z\"><\/path><\/svg><\/span><span class=\"eael-accordion-tab-title\">Can I use cPanel to manage email if my DNS is hosted elsewhere (like Cloudflare)?<\/span><\/div><div id=\"elementor-tab-content-1933\" class=\"eael-accordion-content clearfix\" data-tab=\"3\" aria-labelledby=\"can-i-use-cpanel-to-manage-email-if-my-dns-is-hosted-elsewhere-like-cloudflare\"><p>Yes. You will need to copy the <b data-path-to-node=\"14\" data-index-in-node=\"31\">MX records<\/b> and <b data-path-to-node=\"14\" data-index-in-node=\"46\">SPF\/DKIM TXT records<\/b> provided by cPanel and paste them into your external DNS provider&#8217;s dashboard.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"what-is-the-difference-between-a-cname-and-an-a-record\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"4\" aria-controls=\"elementor-tab-content-1934\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-angle-down\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M143 352.3L7 216.3c-9.4-9.4-9.4-24.6 0-33.9l22.6-22.6c9.4-9.4 24.6-9.4 33.9 0l96.4 96.4 96.4-96.4c9.4-9.4 24.6-9.4 33.9 0l22.6 22.6c9.4 9.4 9.4 24.6 0 33.9l-136 136c-9.2 9.4-24.4 9.4-33.8 0z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-angle-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M177 159.7l136 136c9.4 9.4 9.4 24.6 0 33.9l-22.6 22.6c-9.4 9.4-24.6 9.4-33.9 0L160 255.9l-96.4 96.4c-9.4 9.4-24.6 9.4-33.9 0L7 329.7c-9.4-9.4-9.4-24.6 0-33.9l136-136c9.4-9.5 24.6-9.5 34-.1z\"><\/path><\/svg><\/span><span class=\"eael-accordion-tab-title\">What is the difference between a CNAME and an A record?<\/span><\/div><div id=\"elementor-tab-content-1934\" class=\"eael-accordion-content clearfix\" data-tab=\"4\" aria-labelledby=\"what-is-the-difference-between-a-cname-and-an-a-record\"><p>An <b data-path-to-node=\"16\" data-index-in-node=\"3\">A record<\/b> points a domain to an <b data-path-to-node=\"16\" data-index-in-node=\"34\">IP address<\/b> (e.g., <code data-path-to-node=\"16\" data-index-in-node=\"52\">192.168.1.1<\/code>), whereas a <b data-path-to-node=\"16\" data-index-in-node=\"76\">CNAME record<\/b> points a domain to <b data-path-to-node=\"16\" data-index-in-node=\"108\">another domain name<\/b> (e.g., pointing <code data-path-to-node=\"16\" data-index-in-node=\"144\">blog.mysite.com<\/code> to <code data-path-to-node=\"16\" data-index-in-node=\"163\">mysite.com<\/code>).<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"why-are-my-emails-going-to-the-spam-folder\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"5\" aria-controls=\"elementor-tab-content-1935\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-angle-down\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M143 352.3L7 216.3c-9.4-9.4-9.4-24.6 0-33.9l22.6-22.6c9.4-9.4 24.6-9.4 33.9 0l96.4 96.4 96.4-96.4c9.4-9.4 24.6-9.4 33.9 0l22.6 22.6c9.4 9.4 9.4 24.6 0 33.9l-136 136c-9.2 9.4-24.4 9.4-33.8 0z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-angle-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M177 159.7l136 136c9.4 9.4 9.4 24.6 0 33.9l-22.6 22.6c-9.4 9.4-24.6 9.4-33.9 0L160 255.9l-96.4 96.4c-9.4 9.4-24.6 9.4-33.9 0L7 329.7c-9.4-9.4-9.4-24.6 0-33.9l136-136c9.4-9.5 24.6-9.5 34-.1z\"><\/path><\/svg><\/span><span class=\"eael-accordion-tab-title\">Why are my emails going to the spam folder?<\/span><\/div><div id=\"elementor-tab-content-1935\" class=\"eael-accordion-content clearfix\" data-tab=\"5\" aria-labelledby=\"why-are-my-emails-going-to-the-spam-folder\"><p>This is often caused by missing <b data-path-to-node=\"18\" data-index-in-node=\"32\">SPF or DKIM records<\/b>. These TXT records &#8220;sign&#8221; your emails, proving to recipients (like Gmail or Outlook) that the email genuinely came from your server and not a physical imposter.<\/p><\/div>\n                <\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Introduction Managing DNS and mail settings is essential for properly configuring your domain and email services with Bigcloudy. This comprehensive guide will walk you through the process of accessing and configuring DNS records and mail settings in cPanel, the control panel provided by Bigcloudy for managing your hosting account. Understanding DNS and Mail Settings Accessing cPanel Open your web browser and navigate to your cPanel login URL (typically yourdomainname.com:2083 or your IP address:2083) Enter your cPanel username and password Click the Login button to access your cPanel dashboard Once logged in, you will see the cPanel interface with various options and tools Managing DNS Settings Access the Zone Editor Look for \u2018Zone Editor\u2019 in the cPanel Domains section Select the domain for which you want to manage DNS records The Zone Editor will display all your current DNS records Understanding DNS Record Types Managing Mail Settings: When managing DNS in cPanel, you\u2019ll encounter several record types: A Records: Maps domain names to IPv4 addresses AAAA Records: Maps domain names to IPv6 addresses CNAME Records: Creates an alias for another domain MX Records: Directs email to mail servers TXT Records: Holds text information for SPF, DKIM, and DMARC authentication DNS settings are critical for pointing your domain to your web hosting. Here\u2019s how to manage them in cPanel: Creating and Managing Email Accounts Navigate to the \u2018Email Accounts\u2019 section in cPanel Click on \u2018Create\u2019 to add a new email account Enter the desired email address and password Click \u2018Create Account\u2019 to finalize the email setup To set up email addresses for your domain in cPanel Configuring MX Records for Email Delivery Common DNS and Email Issues Email not being received: Verify that MX records are correctly configured and pointing to the right mail server Website not loading: Check that A records are pointing to the correct IP address of your hosting account DNS changes not taking effect: Allow 24-48 hours for DNS propagation across the internet MX (Mail Exchange) records are essential for directing incoming emails to the correct mail server. In cPanel: Access the Zone Editor from the Domains section Look for existing MX records for your domain Ensure the MX record points to your hosting provider\u2019s mail server Best Practices for DNS and Email Management Keep detailed records of all your DNS and email configurations Regularly test email delivery to ensure everything is working properly Implement SPF, DKIM, and DMARC records to enhance email security Contact Bigcloudy support if you need assistance with DNS or email configuration Key Notes TTL (Time to Live): Most DNS records have a TTL of 14400 (4 hours). If you are planning a migration, lower this value to 300 (5 minutes) a day in advance to speed up changes. Priority in MX Records: MX records use a priority system. The lowest number (usually 0 or 10) represents the primary mail server. If you use external mail like Google Workspace or Microsoft 365, you must delete the default cPanel MX records. The &#8220;Dot&#8221; Rule: When adding CNAME or MX records manually, some systems require a trailing dot (e.g., ghs.google.com.). cPanel usually adds this automatically, but always double-check. Authentication is Key: To prevent your emails from landing in spam, always ensure DKIM and SPF (TXT records) are enabled via the &#8220;Email Deliverability&#8221; icon in cPanel. Conclusion Mastering the Zone Editor and Email Accounts sections in cPanel is vital for any website owner. Proper DNS management ensures your domain connects seamlessly to your hosting, while correctly configured MX and TXT records guarantee that your professional communications remain secure and reliable. By following the best practices of regular testing and implementing security protocols like SPF and DKIM, you can maintain a high sender reputation and ensure 100% uptime for both your website and your mail services. Need Help? If you face any issues updating your nameservers or need further assistance, our support team is always available: \u00a0Email:\u00a0support@bigcloudy.com \u00a0Submit a support ticket FAQ How long does it take for DNS changes to take effect? DNS changes typically undergo a process called propagation, which can take anywhere from a few minutes to 48 hours. You can use online tools like DNSChecker.org to track the progress globally. What happens if I delete my A record? The A record connects your domain name to your server&#8217;s IP address. If deleted, your website will stop loading immediately, and visitors will see a &#8220;Server Not Found&#8221; error. Can I use cPanel to manage email if my DNS is hosted elsewhere (like Cloudflare)? Yes. You will need to copy the MX records and SPF\/DKIM TXT records provided by cPanel and paste them into your external DNS provider&#8217;s dashboard. What is the difference between a CNAME and an A record? An A record points a domain to an IP address (e.g., 192.168.1.1), whereas a CNAME record points a domain to another domain name (e.g., pointing blog.mysite.com to mysite.com). Why are my emails going to the spam folder? This is often caused by missing SPF or DKIM records. These TXT records &#8220;sign&#8221; your emails, proving to recipients (like Gmail or Outlook) that the email genuinely came from your server and not a physical imposter.<\/p>\n","protected":false},"author":7,"featured_media":0,"parent":2048,"menu_order":9,"comment_status":"open","ping_status":"closed","template":"","doc_tag":[],"class_list":["post-22182","docs","type-docs","status-publish","hentry","no-post-thumbnail"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.7 (Yoast SEO v26.8) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>How to Manage DNS and Mail Settings in cPanel<\/title>\n<meta name=\"description\" content=\"Learn how to manage DNS and mail settings in cPanel easily. This guide walks you through configuring DNS records and email settings for your domain.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.bigcloudy.com\/knowledge-base\/docs\/webpanel-faq\/cpanel\/how-to-manage-dns-and-mail-settings-in-cpanel\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to Manage DNS and Mail Settings in cPanel ?\" \/>\n<meta property=\"og:description\" content=\"Learn how to manage DNS and mail settings in cPanel easily. 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