{"id":2559,"date":"2018-08-10T14:39:49","date_gmt":"2018-08-10T14:39:49","guid":{"rendered":"http:\/\/docs.creativegigs.net\/docs\/gullu-wp\/faqs\/how-to-edit-the-theme-footer\/"},"modified":"2026-02-07T11:38:50","modified_gmt":"2026-02-07T11:38:50","slug":"how-to-set-up-email-accounts-and-ssl-in-cyberpanel","status":"publish","type":"docs","link":"https:\/\/www.bigcloudy.com\/knowledge-base\/docs\/webpanel-faq\/cyberpanel\/how-to-set-up-email-accounts-and-ssl-in-cyberpanel\/","title":{"rendered":"How to Set Up Email Accounts and SSL in CyberPanel?"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"2559\" class=\"elementor elementor-2559\" data-elementor-post-type=\"docs\">\n\t\t\t\t<div class=\"elementor-element elementor-element-30a0673f e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"30a0673f\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1ada271 elementor-widget elementor-widget-text-editor\" data-id=\"1ada271\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2><strong>Introduction<\/strong><\/h2><p>CyberPanel is a powerful hosting control panel that allows you to manage your domain, email accounts, and SSL certificates with ease. In this comprehensive guide, we will walk you through the process of setting up email accounts and installing SSL certificates in CyberPanel, ensuring your website is secure and your email communication is properly configured.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5be46b5a e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"5be46b5a\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-222d69ae elementor-widget elementor-widget-text-editor\" data-id=\"222d69ae\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2><b>Setting Up Email Accounts in CyberPanel<br \/><\/b><\/h2><h3><strong>Step 1: Access the Email Accounts Section<\/strong><\/h3><p>To start creating email accounts in CyberPanel, follow these simple steps:<\/p><ol><li>Log in to your CyberPanel control panel<\/li><li>Navigate to your domain name from the dashboard<\/li><li>Look for the \u201cEmail Accounts\u201d or \u201cEmail\u201d option in the left sidebar<\/li><li>Click on it to access the email management interface<\/li><\/ol><h3>For Email Accounts:<\/h3><ul><li>Use strong passwords combining uppercase, lowercase, numbers, and special characters<\/li><li>Keep your email password secure and change it periodically<\/li><li>Create separate email accounts for different purposes (sales, support, etc.)<\/li><li>Set up mail forwarding rules to organize incoming emails<\/li><li>Regularly delete old emails to manage mailbox space efficiently<\/li><\/ul><h3>For SSL Certificates:<strong><br \/><\/strong><\/h3><ul><li>Always use HTTPS for your websites to encrypt data transmission<\/li><li>Install SSL on all subdomains for complete security<\/li><li>Set up automatic redirects from HTTP to HTTPS to ensure all traffic is secure<\/li><li>Monitor certificate expiration dates (free certificates auto-renew but it\u2019s good to keep track)<\/li><li>Use HSTS (HTTP Strict Transport Security) headers for added security<\/li><li>Test your SSL certificate regularly using online SSL checkers<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-91f0513 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"91f0513\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-244d102 elementor-widget elementor-widget-text-editor\" data-id=\"244d102\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3><strong>Step 2: Create a New Email Account<\/strong><b><br \/><\/b><\/h3><p>Once in the Email Accounts section, click on the \u201cCreate\u201d or \u201cAdd New Email Account\u201d button to set up a new email address:<\/p><ol><li>Enter the desired email address username (the part before the @ symbol)<\/li><li>Select or confirm the domain name<\/li><li>Set a strong password for the account<\/li><li>Choose the mailbox quota (storage space) if applicable<\/li><li>Click \u201cCreate\u201d to finalize the account<\/li><\/ol><p>The new email account will be created instantly and ready to use.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-798b4b7 elementor-widget elementor-widget-image\" data-id=\"798b4b7\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.bigcloudy.com\/cyberpanel-vps-hosting\">\n\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"492\" src=\"https:\/\/www.bigcloudy.com\/knowledge-base\/wp-content\/uploads\/2018\/08\/create_email-1024x492.png\" class=\"attachment-large size-large wp-image-16385\" alt=\"create_email\" srcset=\"https:\/\/www.bigcloudy.com\/knowledge-base\/wp-content\/uploads\/2018\/08\/create_email-1024x492.png 1024w, https:\/\/www.bigcloudy.com\/knowledge-base\/wp-content\/uploads\/2018\/08\/create_email-300x144.png 300w, https:\/\/www.bigcloudy.com\/knowledge-base\/wp-content\/uploads\/2018\/08\/create_email-768x369.png 768w, https:\/\/www.bigcloudy.com\/knowledge-base\/wp-content\/uploads\/2018\/08\/create_email-20x10.png 20w, https:\/\/www.bigcloudy.com\/knowledge-base\/wp-content\/uploads\/2018\/08\/create_email-32x15.png 32w, https:\/\/www.bigcloudy.com\/knowledge-base\/wp-content\/uploads\/2018\/08\/create_email.png 1405w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5dae93e4 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"5dae93e4\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-c923d07 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"c923d07\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3a6c100 elementor-widget elementor-widget-text-editor\" data-id=\"3a6c100\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2><strong>Setting Up SSL Certificates in CyberPanel<\/strong><b><br \/><\/b><\/h2><p>SSL (Secure Sockets Layer) certificates are essential for protecting your website and visitors\u2019 data. CyberPanel makes it simple to install and manage SSL certificates for your domains.<\/p><h3>Step 1: Access SSL Management<\/h3><h4>To manage SSL certificates in CyberPanel:<\/h4><div class=\"elementor-element elementor-element-1740628 elementor-widget elementor-widget-text-editor\" data-id=\"1740628\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\"><div class=\"elementor-widget-container\"><p>For Email Accounts:<\/p><ul><li>Use strong passwords combining uppercase, lowercase, numbers, and special characters<\/li><li>Keep your email password secure and change it periodically<\/li><li>Create separate email accounts for different purposes (sales, support, etc.)<\/li><li>Set up mail forwarding rules to organize incoming emails<\/li><li>Regularly delete old emails to manage mailbox space efficiently<\/li><\/ul><h4>For SSL Certificates:<\/h4><ul><li>Always use HTTPS for your websites to encrypt data transmission<\/li><li>Install SSL on all subdomains for complete security<\/li><li>Set up automatic redirects from HTTP to HTTPS to ensure all traffic is secure<\/li><li>Monitor certificate expiration dates (free certificates auto-renew but it\u2019s good to keep track)<\/li><li>Use HSTS (HTTP Strict Transport Security) headers for added security<\/li><li>Test your SSL certificate regularly using online SSL checkers<\/li><\/ul><\/div><\/div><div class=\"elementor-element elementor-element-876e826 elementor-widget elementor-widget-text-editor\" data-id=\"876e826\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\"><div class=\"elementor-widget-container\"><ol><li>Log in to your CyberPanel dashboard<\/li><li>Select your domain from the list<\/li><li>Look for \u201cSSL\u201d or \u201cSSL Certificate\u201d in the left sidebar menu<\/li><li>Click on it to access the SSL management area<\/li><\/ol><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-09d21dd elementor-widget elementor-widget-image\" data-id=\"09d21dd\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.bigcloudy.com\/cyberpanel-vps-hosting\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"960\" height=\"469\" src=\"https:\/\/www.bigcloudy.com\/knowledge-base\/wp-content\/uploads\/2017\/01\/Cyber_Panel_login.png\" class=\"attachment-large size-large wp-image-16364\" alt=\"Cyber_Panel_login\" srcset=\"https:\/\/www.bigcloudy.com\/knowledge-base\/wp-content\/uploads\/2017\/01\/Cyber_Panel_login.png 960w, https:\/\/www.bigcloudy.com\/knowledge-base\/wp-content\/uploads\/2017\/01\/Cyber_Panel_login-300x147.png 300w, https:\/\/www.bigcloudy.com\/knowledge-base\/wp-content\/uploads\/2017\/01\/Cyber_Panel_login-768x375.png 768w, https:\/\/www.bigcloudy.com\/knowledge-base\/wp-content\/uploads\/2017\/01\/Cyber_Panel_login-20x10.png 20w, https:\/\/www.bigcloudy.com\/knowledge-base\/wp-content\/uploads\/2017\/01\/Cyber_Panel_login-32x16.png 32w\" sizes=\"(max-width: 960px) 100vw, 960px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6721833 elementor-widget elementor-widget-text-editor\" data-id=\"6721833\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2><strong>Email Not Sending or Receiving:<\/strong><\/h2><ul><li>Check if the email account is enabled in CyberPanel<\/li><li>Verify SMTP and IMAP\/POP3 settings in your email client<\/li><li>Check mailbox quota \u2013 delete unnecessary emails if storage is full<\/li><li>Verify DNS records (MX records) are properly configured<\/li><li>Check email client authentication settings<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4bb6979 elementor-widget elementor-widget-image\" data-id=\"4bb6979\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.bigcloudy.com\/cyberpanel-vps-hosting\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1024\" height=\"446\" src=\"https:\/\/www.bigcloudy.com\/knowledge-base\/wp-content\/uploads\/2025\/12\/SSL_Warning-1024x446.png\" class=\"attachment-large size-large wp-image-16352\" alt=\"SSL_Warning\" srcset=\"https:\/\/www.bigcloudy.com\/knowledge-base\/wp-content\/uploads\/2025\/12\/SSL_Warning-1024x446.png 1024w, https:\/\/www.bigcloudy.com\/knowledge-base\/wp-content\/uploads\/2025\/12\/SSL_Warning-300x131.png 300w, https:\/\/www.bigcloudy.com\/knowledge-base\/wp-content\/uploads\/2025\/12\/SSL_Warning-768x335.png 768w, https:\/\/www.bigcloudy.com\/knowledge-base\/wp-content\/uploads\/2025\/12\/SSL_Warning-20x9.png 20w, https:\/\/www.bigcloudy.com\/knowledge-base\/wp-content\/uploads\/2025\/12\/SSL_Warning-32x14.png 32w, https:\/\/www.bigcloudy.com\/knowledge-base\/wp-content\/uploads\/2025\/12\/SSL_Warning.png 1200w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b3056ad elementor-widget elementor-widget-text-editor\" data-id=\"b3056ad\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2><strong>SSL Certificate Issues:<\/strong><\/h2><ul><li>SSL shows as \u201cNot Trusted\u201d \u2013 Try clearing browser cache and cookies<\/li><li>Mixed Content Warning \u2013 Ensure all resources (images, scripts) load over HTTPS<\/li><li>Certificate failed to install \u2013 Check DNS records are pointing to the correct server<\/li><li>Unable to renew certificate \u2013 Contact support if auto-renewal fails after 90 days<\/li><li>Certificate not showing in browser \u2013 Wait 10-15 minutes for propagation across servers<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-465f45d elementor-widget elementor-widget-image\" data-id=\"465f45d\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.bigcloudy.com\/cyberpanel-vps-hosting\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"391\" src=\"https:\/\/www.bigcloudy.com\/knowledge-base\/wp-content\/uploads\/2017\/01\/SSL_option-1024x391.png\" class=\"attachment-large size-large wp-image-16359\" alt=\"SSL_option\" srcset=\"https:\/\/www.bigcloudy.com\/knowledge-base\/wp-content\/uploads\/2017\/01\/SSL_option-1024x391.png 1024w, https:\/\/www.bigcloudy.com\/knowledge-base\/wp-content\/uploads\/2017\/01\/SSL_option-300x115.png 300w, https:\/\/www.bigcloudy.com\/knowledge-base\/wp-content\/uploads\/2017\/01\/SSL_option-768x294.png 768w, https:\/\/www.bigcloudy.com\/knowledge-base\/wp-content\/uploads\/2017\/01\/SSL_option-20x8.png 20w, https:\/\/www.bigcloudy.com\/knowledge-base\/wp-content\/uploads\/2017\/01\/SSL_option-32x12.png 32w, https:\/\/www.bigcloudy.com\/knowledge-base\/wp-content\/uploads\/2017\/01\/SSL_option.png 1219w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bae3e1e elementor-widget elementor-widget-text-editor\" data-id=\"bae3e1e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div id=\"post\" class=\"doc-post-content \"><div class=\"doc-scrollable editor-content\"><div class=\"doc-content-wrap\"><div class=\"elementor elementor-2559\" data-elementor-type=\"wp-post\" data-elementor-id=\"2559\" data-elementor-post-type=\"docs\"><div class=\"elementor-element elementor-element-b98c872 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent e-lazyloaded\" data-id=\"b98c872\" data-element_type=\"container\"><div class=\"e-con-inner\"><div class=\"elementor-element elementor-element-6c1bd8d elementor-widget elementor-widget-heading\" data-id=\"6c1bd8d\" data-element_type=\"widget\" data-widget_type=\"heading.default\"><div class=\"elementor-widget-container\"><p class=\"elementor-heading-title elementor-size-default\">For additional help with email and SSL setup, please refer to our support documentation or contact BigCloudy support team. You may see options for both free (Let&#8217;s Encrypt) and premium SSL certificates depending on your hosting plan.<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5d895d22 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"5d895d22\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-62944860 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"62944860\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2c504da7 elementor-widget elementor-widget-text-editor\" data-id=\"2c504da7\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2><strong>Key Notes<\/strong><\/h2><ul><li><p data-path-to-node=\"3,0,0\"><b data-path-to-node=\"3,0,0\" data-index-in-node=\"0\">Email Deliverability:<\/b> To ensure your emails don&#8217;t end up in spam, navigate to <b data-path-to-node=\"3,0,0\" data-index-in-node=\"78\">Email &gt; DKIM Manager<\/b> in CyberPanel. Generating a DKIM key is essential for verifying your &#8220;Sender Identity&#8221; to providers like Gmail and Outlook.<\/p><\/li><li><p data-path-to-node=\"3,1,0\"><b data-path-to-node=\"3,1,0\" data-index-in-node=\"0\">Mail Ports:<\/b> For manual configuration in apps like Outlook or Apple Mail, use <b data-path-to-node=\"3,1,0\" data-index-in-node=\"77\">Port 993 (IMAP)<\/b> for incoming and <b data-path-to-node=\"3,1,0\" data-index-in-node=\"110\">Port 465 (SMTP)<\/b> for outgoing mail to ensure SSL\/TLS encryption.<\/p><\/li><li><p data-path-to-node=\"3,2,0\"><b data-path-to-node=\"3,2,0\" data-index-in-node=\"0\">Let\u2019s Encrypt Auto-Renewal:<\/b> CyberPanel\u2019s free SSLs (via Let\u2019s Encrypt) renew every 90 days. For this to work, <b data-path-to-node=\"3,2,0\" data-index-in-node=\"110\">Port 80<\/b> must remain open in your firewall so the Let&#8217;s Encrypt server can verify your domain.<\/p><\/li><li><p data-path-to-node=\"3,3,0\"><b data-path-to-node=\"3,3,0\" data-index-in-node=\"0\">Hostname SSL vs. Website SSL:<\/b> Don&#8217;t forget to issue a &#8220;Hostname SSL&#8221; via the SSL menu. This secures the CyberPanel login page itself and the mail server connections.<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2daf58af e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"2daf58af\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-651cc485 elementor-widget elementor-widget-text-editor\" data-id=\"651cc485\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2><b>Conclusion<\/b><\/h2><p>Setting up <b data-path-to-node=\"6\" data-index-in-node=\"11\">Email and SSL in CyberPanel<\/b> is a critical step in professionalizing your online presence. By following these steps, you not only protect your visitors&#8217; data through robust HTTPS encryption but also establish a reliable communication channel using your own domain. Maintaining secure passwords and monitoring your DNS records will ensure that your site remains trusted by browsers and that your emails consistently reach their intended inboxes.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6eebd1d8 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"6eebd1d8\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-eda440b elementor-widget elementor-widget-text-editor\" data-id=\"eda440b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8ae5d8c e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"8ae5d8c\" data-element_type=\"container\"><div class=\"elementor-element elementor-element-6463d4da elementor-widget elementor-widget-text-editor\" data-id=\"6463d4da\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\"><div class=\"elementor-widget-container\"><h2 id=\"need-help\"><b>Need Help? <\/b><\/h2><p>If you face any issues updating your nameservers or need further assistance, our support team is always available:<\/p><ul><li aria-level=\"1\"><img decoding=\"async\" class=\"emoji\" role=\"img\" draggable=\"false\" src=\"https:\/\/s.w.org\/images\/core\/emoji\/16.0.1\/svg\/1f4e7.svg\" alt=\"mail\" \/>\u00a0<b>Email:<\/b>\u00a0support@bigcloudy.com<\/li><li aria-level=\"1\"><img decoding=\"async\" class=\"emoji\" role=\"img\" draggable=\"false\" src=\"https:\/\/s.w.org\/images\/core\/emoji\/16.0.1\/svg\/1f310.svg\" alt=\"website\" \/><a href=\"https:\/\/www.bigcloudy.com\/contact-us\">\u00a0<b>Submit a support ticket<\/b><\/a><\/li><\/ul><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-393d890d elementor-widget elementor-widget-text-editor\" data-id=\"393d890d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2><b>FAQ<\/b><\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-46dcf3d1 elementor-widget elementor-widget-eael-adv-accordion\" data-id=\"46dcf3d1\" data-element_type=\"widget\" data-widget_type=\"eael-adv-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <div class=\"eael-adv-accordion\" id=\"eael-adv-accordion-46dcf3d1\" data-scroll-on-click=\"no\" data-scroll-speed=\"300\" data-accordion-id=\"46dcf3d1\" data-accordion-type=\"accordion\" data-toogle-speed=\"300\">\n    <div class=\"eael-accordion-list\">\n                <div id=\"why-am-i-not-receiving-emails-after-setting-up-the-account\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"1\" aria-controls=\"elementor-tab-content-1181\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-angle-down\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M143 352.3L7 216.3c-9.4-9.4-9.4-24.6 0-33.9l22.6-22.6c9.4-9.4 24.6-9.4 33.9 0l96.4 96.4 96.4-96.4c9.4-9.4 24.6-9.4 33.9 0l22.6 22.6c9.4 9.4 9.4 24.6 0 33.9l-136 136c-9.2 9.4-24.4 9.4-33.8 0z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-angle-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M177 159.7l136 136c9.4 9.4 9.4 24.6 0 33.9l-22.6 22.6c-9.4 9.4-24.6 9.4-33.9 0L160 255.9l-96.4 96.4c-9.4 9.4-24.6 9.4-33.9 0L7 329.7c-9.4-9.4-9.4-24.6 0-33.9l136-136c9.4-9.5 24.6-9.5 34-.1z\"><\/path><\/svg><\/span><span class=\"eael-accordion-tab-title\">Why am I not receiving emails after setting up the account?<\/span><\/div><div id=\"elementor-tab-content-1181\" class=\"eael-accordion-content clearfix\" data-tab=\"1\" aria-labelledby=\"why-am-i-not-receiving-emails-after-setting-up-the-account\"><p>The most common cause is missing or incorrect <b data-path-to-node=\"10\" data-index-in-node=\"46\">MX (Mail Exchange) Records<\/b>. Ensure your domain&#8217;s DNS settings point to your server\u2019s IP address. You can verify this in CyberPanel under <b data-path-to-node=\"10\" data-index-in-node=\"183\">DNS &gt; Add\/Delete Records<\/b>.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"can-i-use-a-third-party-ssl-certificate-instead-of-lets-encrypt\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"2\" aria-controls=\"elementor-tab-content-1182\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-angle-down\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M143 352.3L7 216.3c-9.4-9.4-9.4-24.6 0-33.9l22.6-22.6c9.4-9.4 24.6-9.4 33.9 0l96.4 96.4 96.4-96.4c9.4-9.4 24.6-9.4 33.9 0l22.6 22.6c9.4 9.4 9.4 24.6 0 33.9l-136 136c-9.2 9.4-24.4 9.4-33.8 0z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-angle-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M177 159.7l136 136c9.4 9.4 9.4 24.6 0 33.9l-22.6 22.6c-9.4 9.4-24.6 9.4-33.9 0L160 255.9l-96.4 96.4c-9.4 9.4-24.6 9.4-33.9 0L7 329.7c-9.4-9.4-9.4-24.6 0-33.9l136-136c9.4-9.5 24.6-9.5 34-.1z\"><\/path><\/svg><\/span><span class=\"eael-accordion-tab-title\">Can I use a third-party SSL certificate instead of Let's Encrypt?<\/span><\/div><div id=\"elementor-tab-content-1182\" class=\"eael-accordion-content clearfix\" data-tab=\"2\" aria-labelledby=\"can-i-use-a-third-party-ssl-certificate-instead-of-lets-encrypt\"><p>Yes. In the SSL management section, you can choose &#8220;Manual Install&#8221; and paste your <b data-path-to-node=\"12\" data-index-in-node=\"83\">Certificate (CRT)<\/b> and <b data-path-to-node=\"12\" data-index-in-node=\"105\">Private Key<\/b> provided by your third-party vendor.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"what-is-the-mailbox-quota-and-what-happens-if-its-full\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"3\" aria-controls=\"elementor-tab-content-1183\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-angle-down\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M143 352.3L7 216.3c-9.4-9.4-9.4-24.6 0-33.9l22.6-22.6c9.4-9.4 24.6-9.4 33.9 0l96.4 96.4 96.4-96.4c9.4-9.4 24.6-9.4 33.9 0l22.6 22.6c9.4 9.4 9.4 24.6 0 33.9l-136 136c-9.2 9.4-24.4 9.4-33.8 0z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-angle-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M177 159.7l136 136c9.4 9.4 9.4 24.6 0 33.9l-22.6 22.6c-9.4 9.4-24.6 9.4-33.9 0L160 255.9l-96.4 96.4c-9.4 9.4-24.6 9.4-33.9 0L7 329.7c-9.4-9.4-9.4-24.6 0-33.9l136-136c9.4-9.5 24.6-9.5 34-.1z\"><\/path><\/svg><\/span><span class=\"eael-accordion-tab-title\">What is the \"Mailbox Quota,\" and what happens if it's full?<\/span><\/div><div id=\"elementor-tab-content-1183\" class=\"eael-accordion-content clearfix\" data-tab=\"3\" aria-labelledby=\"what-is-the-mailbox-quota-and-what-happens-if-its-full\"><p>The quota is the maximum storage space allowed for an email account. If it reaches 100%, you will stop receiving new emails. You can increase this limit anytime in the <b data-path-to-node=\"14\" data-index-in-node=\"168\">Email &gt; List Emails<\/b> section.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"how-do-i-force-my-website-to-use-the-ssl-certificate\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"4\" aria-controls=\"elementor-tab-content-1184\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-angle-down\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M143 352.3L7 216.3c-9.4-9.4-9.4-24.6 0-33.9l22.6-22.6c9.4-9.4 24.6-9.4 33.9 0l96.4 96.4 96.4-96.4c9.4-9.4 24.6-9.4 33.9 0l22.6 22.6c9.4 9.4 9.4 24.6 0 33.9l-136 136c-9.2 9.4-24.4 9.4-33.8 0z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-angle-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M177 159.7l136 136c9.4 9.4 9.4 24.6 0 33.9l-22.6 22.6c-9.4 9.4-24.6 9.4-33.9 0L160 255.9l-96.4 96.4c-9.4 9.4-24.6 9.4-33.9 0L7 329.7c-9.4-9.4-9.4-24.6 0-33.9l136-136c9.4-9.5 24.6-9.5 34-.1z\"><\/path><\/svg><\/span><span class=\"eael-accordion-tab-title\">How do I force my website to use the SSL certificate?<\/span><\/div><div id=\"elementor-tab-content-1184\" class=\"eael-accordion-content clearfix\" data-tab=\"4\" aria-labelledby=\"how-do-i-force-my-website-to-use-the-ssl-certificate\"><p>Once the SSL is installed, you should enable &#8220;Rewrite Rules&#8221; or use a plugin (like Really Simple SSL for WordPress) to redirect all <b data-path-to-node=\"16\" data-index-in-node=\"132\">HTTP<\/b> traffic to <b data-path-to-node=\"16\" data-index-in-node=\"148\">HTTPS<\/b>. You can also do this in CyberPanel under <b data-path-to-node=\"16\" data-index-in-node=\"196\">Websites &gt; Manage &gt; Rewrite Rules<\/b>.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"why-does-my-ssl-installation-keep-failing\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"5\" aria-controls=\"elementor-tab-content-1185\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-angle-down\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M143 352.3L7 216.3c-9.4-9.4-9.4-24.6 0-33.9l22.6-22.6c9.4-9.4 24.6-9.4 33.9 0l96.4 96.4 96.4-96.4c9.4-9.4 24.6-9.4 33.9 0l22.6 22.6c9.4 9.4 9.4 24.6 0 33.9l-136 136c-9.2 9.4-24.4 9.4-33.8 0z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-angle-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M177 159.7l136 136c9.4 9.4 9.4 24.6 0 33.9l-22.6 22.6c-9.4 9.4-24.6 9.4-33.9 0L160 255.9l-96.4 96.4c-9.4 9.4-24.6 9.4-33.9 0L7 329.7c-9.4-9.4-9.4-24.6 0-33.9l136-136c9.4-9.5 24.6-9.5 34-.1z\"><\/path><\/svg><\/span><span class=\"eael-accordion-tab-title\">Why does my SSL installation keep failing?<\/span><\/div><div id=\"elementor-tab-content-1185\" class=\"eael-accordion-content clearfix\" data-tab=\"5\" aria-labelledby=\"why-does-my-ssl-installation-keep-failing\"><p>SSL issuance will fail if your domain is not yet &#8220;pointing&#8221; to the server. If you recently changed your nameservers, wait <b data-path-to-node=\"18\" data-index-in-node=\"122\">2\u201324 hours<\/b> for DNS propagation before trying to issue the SSL again.<\/p><\/div>\n                <\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6702e3c e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"6702e3c\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-180fa13 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"180fa13\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Introduction CyberPanel is a powerful hosting control panel that allows you to manage your domain, email accounts, and SSL certificates with ease. In this comprehensive guide, we will walk you through the process of setting up email accounts and installing SSL certificates in CyberPanel, ensuring your website is secure and your email communication is properly configured. Setting Up Email Accounts in CyberPanel Step 1: Access the Email Accounts Section To start creating email accounts in CyberPanel, follow these simple steps: Log in to your CyberPanel control panel Navigate to your domain name from the dashboard Look for the \u201cEmail Accounts\u201d or \u201cEmail\u201d option in the left sidebar Click on it to access the email management interface For Email Accounts: Use strong passwords combining uppercase, lowercase, numbers, and special characters Keep your email password secure and change it periodically Create separate email accounts for different purposes (sales, support, etc.) Set up mail forwarding rules to organize incoming emails Regularly delete old emails to manage mailbox space efficiently For SSL Certificates: Always use HTTPS for your websites to encrypt data transmission Install SSL on all subdomains for complete security Set up automatic redirects from HTTP to HTTPS to ensure all traffic is secure Monitor certificate expiration dates (free certificates auto-renew but it\u2019s good to keep track) Use HSTS (HTTP Strict Transport Security) headers for added security Test your SSL certificate regularly using online SSL checkers Step 2: Create a New Email Account Once in the Email Accounts section, click on the \u201cCreate\u201d or \u201cAdd New Email Account\u201d button to set up a new email address: Enter the desired email address username (the part before the @ symbol) Select or confirm the domain name Set a strong password for the account Choose the mailbox quota (storage space) if applicable Click \u201cCreate\u201d to finalize the account The new email account will be created instantly and ready to use. Setting Up SSL Certificates in CyberPanel SSL (Secure Sockets Layer) certificates are essential for protecting your website and visitors\u2019 data. CyberPanel makes it simple to install and manage SSL certificates for your domains. Step 1: Access SSL Management To manage SSL certificates in CyberPanel: For Email Accounts: Use strong passwords combining uppercase, lowercase, numbers, and special characters Keep your email password secure and change it periodically Create separate email accounts for different purposes (sales, support, etc.) Set up mail forwarding rules to organize incoming emails Regularly delete old emails to manage mailbox space efficiently For SSL Certificates: Always use HTTPS for your websites to encrypt data transmission Install SSL on all subdomains for complete security Set up automatic redirects from HTTP to HTTPS to ensure all traffic is secure Monitor certificate expiration dates (free certificates auto-renew but it\u2019s good to keep track) Use HSTS (HTTP Strict Transport Security) headers for added security Test your SSL certificate regularly using online SSL checkers Log in to your CyberPanel dashboard Select your domain from the list Look for \u201cSSL\u201d or \u201cSSL Certificate\u201d in the left sidebar menu Click on it to access the SSL management area Email Not Sending or Receiving: Check if the email account is enabled in CyberPanel Verify SMTP and IMAP\/POP3 settings in your email client Check mailbox quota \u2013 delete unnecessary emails if storage is full Verify DNS records (MX records) are properly configured Check email client authentication settings SSL Certificate Issues: SSL shows as \u201cNot Trusted\u201d \u2013 Try clearing browser cache and cookies Mixed Content Warning \u2013 Ensure all resources (images, scripts) load over HTTPS Certificate failed to install \u2013 Check DNS records are pointing to the correct server Unable to renew certificate \u2013 Contact support if auto-renewal fails after 90 days Certificate not showing in browser \u2013 Wait 10-15 minutes for propagation across servers For additional help with email and SSL setup, please refer to our support documentation or contact BigCloudy support team. You may see options for both free (Let&#8217;s Encrypt) and premium SSL certificates depending on your hosting plan. Key Notes Email Deliverability: To ensure your emails don&#8217;t end up in spam, navigate to Email &gt; DKIM Manager in CyberPanel. Generating a DKIM key is essential for verifying your &#8220;Sender Identity&#8221; to providers like Gmail and Outlook. Mail Ports: For manual configuration in apps like Outlook or Apple Mail, use Port 993 (IMAP) for incoming and Port 465 (SMTP) for outgoing mail to ensure SSL\/TLS encryption. Let\u2019s Encrypt Auto-Renewal: CyberPanel\u2019s free SSLs (via Let\u2019s Encrypt) renew every 90 days. For this to work, Port 80 must remain open in your firewall so the Let&#8217;s Encrypt server can verify your domain. Hostname SSL vs. Website SSL: Don&#8217;t forget to issue a &#8220;Hostname SSL&#8221; via the SSL menu. This secures the CyberPanel login page itself and the mail server connections. Conclusion Setting up Email and SSL in CyberPanel is a critical step in professionalizing your online presence. By following these steps, you not only protect your visitors&#8217; data through robust HTTPS encryption but also establish a reliable communication channel using your own domain. Maintaining secure passwords and monitoring your DNS records will ensure that your site remains trusted by browsers and that your emails consistently reach their intended inboxes. Need Help? If you face any issues updating your nameservers or need further assistance, our support team is always available: \u00a0Email:\u00a0support@bigcloudy.com \u00a0Submit a support ticket FAQ Why am I not receiving emails after setting up the account? The most common cause is missing or incorrect MX (Mail Exchange) Records. Ensure your domain&#8217;s DNS settings point to your server\u2019s IP address. You can verify this in CyberPanel under DNS &gt; Add\/Delete Records. Can I use a third-party SSL certificate instead of Let&#8217;s Encrypt? Yes. In the SSL management section, you can choose &#8220;Manual Install&#8221; and paste your Certificate (CRT) and Private Key provided by your third-party vendor. What is the &#8220;Mailbox Quota,&#8221; and what happens if it&#8217;s full? The quota is the maximum storage space allowed for an email account. If it reaches 100%, you will stop receiving new emails. You can increase this<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":2027,"menu_order":16,"comment_status":"closed","ping_status":"closed","template":"","doc_tag":[],"class_list":["post-2559","docs","type-docs","status-publish","hentry","no-post-thumbnail"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.7 (Yoast SEO v26.8) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>How to Set Up Email Accounts and SSL in CyberPanel<\/title>\n<meta name=\"description\" content=\"Learn how to create professional email accounts and install SSL certificates in CyberPanel. A complete guide to securing your mail.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.bigcloudy.com\/knowledge-base\/docs\/webpanel-faq\/cyberpanel\/how-to-set-up-email-accounts-and-ssl-in-cyberpanel\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to Set Up Email Accounts and SSL in CyberPanel?\" \/>\n<meta property=\"og:description\" content=\"Learn how to create professional email accounts and install SSL certificates in CyberPanel. 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