{"id":1018,"date":"2024-06-02T13:04:41","date_gmt":"2024-06-02T13:04:41","guid":{"rendered":"https:\/\/kb.cloudhostgeek.com\/?p=1018"},"modified":"2025-11-05T10:48:44","modified_gmt":"2025-11-05T10:48:44","slug":"download-backups-from-cpanel","status":"publish","type":"post","link":"https:\/\/www.bigcloudy.com\/knowledge-base\/download-backups-from-cpanel\/","title":{"rendered":"Downloading backup files from cPanel explained"},"content":{"rendered":"\n<p class=\"has-black-color has-text-color has-link-color wp-elements-c7982ce0c7a6d9d8587522a3e8826d0e\">While BigCloudy Hosting offers automatic backups of your cPanel files and databases, it&#8217;s essential to download them periodically for added security and disaster recovery purposes. Here&#8217;s a step-by-step guide on downloading backups from your BigCloudy cPanel account:<\/p>\n\n\n\n<div style=\"height:12px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div style=\"height:12px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Downloading Website Files<\/strong><\/h3>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-72dbd62c110071faf75ce1aafae3264a\">1. Firstly, log in to your <strong><a style=\"color:#7a00df;\" href=\"https:\/\/id.cpanel.net\/get\/login?\">cPanel control panel<\/a><\/strong> using your BigCloudy credentials.<\/p>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-00d487f5fc127a532068319ef76e49f7\">2. Within the cPanel interface, navigate to the section labeled &#8220;<strong><mark style=\"background-color:rgba(0, 0, 0, 0);color:#7a00df\" class=\"has-inline-color\">JetBackup 5<\/mark><\/strong>&#8220;.<\/p>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-70fe41312ef185d51e4019adf62bc3d5\">3. Click on the option labeled &#8220;<strong><mark style=\"background-color:rgba(0, 0, 0, 0);color:#7a00df\" class=\"has-inline-color\">Home Directory<\/mark><\/strong>&#8221; to access your website&#8217;s files.<\/p>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-616dc0ab175f065b39de3389d4ff48cd\">4. If you require a backup from a specific date, locate the desired date by filtering or searching within the interface.<\/p>\n\n\n\n<ul class=\"has-black-color has-text-color has-link-color wp-block-list wp-elements-2fc6978f503f6ab89463f39619654452\">\n<li>Click the &#8220;<strong><mark style=\"background-color:rgba(0, 0, 0, 0);color:#7a00df\" class=\"has-inline-color\">Change Files Selection<\/mark><\/strong>&#8221; option.<\/li>\n\n\n\n<li>Select the specific files or directories you wish to download.<\/li>\n\n\n\n<li>Click the &#8220;<strong><mark style=\"background-color:rgba(0, 0, 0, 0);color:#7a00df\" class=\"has-inline-color\">Download<\/mark><\/strong>&#8221; button to initiate the download process.<\/li>\n<\/ul>\n\n\n\n<div style=\"height:12px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div style=\"height:12px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading has-black-color has-text-color has-link-color wp-elements-f54c517046613d62cbee8509b4466f6a\"><strong>Downloading Database Backups<\/strong><\/h3>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-9fcd4f52542a9062af07ff33fbc2f32f\">1. Repeat step 1 from the &#8220;<strong><mark style=\"background-color:rgba(0, 0, 0, 0);color:#7a00df\" class=\"has-inline-color\">Downloading Website Files<\/mark><\/strong>&#8221; section.<\/p>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-775bb9cd499f00c65fb52c3cfc765226\">2. Navigate to &#8220;<strong><mark style=\"background-color:rgba(0, 0, 0, 0);color:#7a00df\" class=\"has-inline-color\">JetBackup 5<\/mark><\/strong>&#8221; as described previously (step 2 from &#8220;Downloading Website Files&#8221;).<\/p>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-b8fff1ca5c2c0c5d882097f29ab93c26\">3. Click on the option labeled &#8220;<strong><mark style=\"background-color:rgba(0, 0, 0, 0);color:#7a00df\" class=\"has-inline-color\">Databases<\/mark><\/strong>&#8221; so that you can access your website&#8217;s database management tools.<\/p>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-527bcabbbbce8837a00c41791d83c1ab\">4. Identify the desired database you want to download by name or description. You might need to click &#8220;<strong><mark style=\"background-color:rgba(0, 0, 0, 0);color:#7a00df\" class=\"has-inline-color\">Choose Other Backup<\/mark><\/strong>&#8221; to view additional options.<\/p>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-ebde3cdf1110e9f484f85b64b37d74f4\">5. Click the &#8220;<strong><mark style=\"background-color:rgba(0, 0, 0, 0);color:#7a00df\" class=\"has-inline-color\">Download<\/mark><\/strong>&#8221; button particularly associated with the chosen database to initiate the download process.<\/p>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-712ae28b5b87977a3a33a2eabcc2609b\">By following these steps, you can effectively download backups from your cPanel account with <strong><a style=\"color:#7a00df;\" href=\"https:\/\/bigcloudy.com\/\">BigCloudy <\/a><\/strong>and maintain a secure copy of your website data for restoration purposes.<\/p>\n\n\n\n<div style=\"height:12px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div style=\"height:12px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h4 class=\"wp-block-heading\">Additional Information<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong><a href=\"https:\/\/docs.cpanel.net\/cpanel\/\" style=\"color:#7a00df;\">cPanel Documentation<\/a><\/strong><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>While BigCloudy Hosting offers automatic backups of your cPanel files and databases, it&#8217;s essential to download them periodically for added security and disaster recovery purposes. Here&#8217;s a step-by-step guide on downloading backups from your BigCloudy cPanel account: Downloading Website Files 1. Firstly, log in to your cPanel control panel using your BigCloudy credentials. 2. Within the cPanel interface, navigate to the section labeled &#8220;JetBackup 5&#8220;. 3. Click on the option labeled &#8220;Home Directory&#8221; to access your website&#8217;s files. 4. If you require a backup from a specific date, locate the desired date by filtering or searching within the interface. Downloading Database Backups 1. Repeat step 1 from the &#8220;Downloading Website Files&#8221; section. 2. Navigate to &#8220;JetBackup 5&#8221; as described previously (step 2 from &#8220;Downloading Website Files&#8221;). 3. Click on the option labeled &#8220;Databases&#8221; so that you can access your website&#8217;s database management tools. 4. Identify the desired database you want to download by name or description. You might need to click &#8220;Choose Other Backup&#8221; to view additional options. 5. Click the &#8220;Download&#8221; button particularly associated with the chosen database to initiate the download process. By following these steps, you can effectively download backups from your cPanel account with BigCloudy and maintain a secure copy of your website data for restoration purposes. Additional Information<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"elementor_theme","format":"standard","meta":{"_acf_changed":false,"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"rop_custom_images_group":[],"rop_custom_messages_group":[],"rop_publish_now":"initial","rop_publish_now_accounts":[],"rop_publish_now_history":[],"rop_publish_now_status":"pending","footnotes":""},"categories":[24,5],"tags":[],"class_list":["post-1018","post","type-post","status-publish","format-standard","hentry","category-cp-website","category-cpanel","no-post-thumbnail"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.7 (Yoast SEO v26.8) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>How to Download Backups from cPanel Account?<\/title>\n<meta name=\"description\" content=\"Need a backup of your website? 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