Can I add multiple users or team members to my hosting account? IntroductionKeeping your Bigcloudy account information up to date ensures smooth communication, accurate billing, and proper access for all team members. In this article, you will learn how to update personal and company information, set your email preferences, and switch between multiple accounts from your Client Area. 1. Log In to Your Bigcloudy AccountFollow these steps to access your Bigcloudy account:Go to Bigcloudy.com.Click Login and enter your email and password.You’ll be directed to your Client Area Dashboard. 2. Access Account DetailsIn the top-right corner, click your name to open the drop-down menu.Select Account Details from the menu. 3. Update Contact InformationIn the Contact Information section on the left-hand side, you can update:First Name & Last NameEmail AddressPhone NumberCompany NameGSTIN NumberAddress Line 1 & 2City, State, Country, ZIP CodeTip: Make sure all details are accurate — they are used for billing and official communications. 4. Set Email PreferencesBelow the contact info, you’ll find Email Preferences, which control which notifications you receive:General Emails – Announcements & password remindersInvoice Emails – Billing & invoice remindersSupport Emails – Copies of support ticket communicationsProduct Emails – Order confirmations, welcome emails, etc.Domain Emails – Renewal notices, registration confirmations, etc.Check or uncheck the boxes for the emails you want to receive. Leave unchecked those you don’t need. 5. Switch Accounts (Optional)If you manage multiple accounts:Click your name in the top-right corner.Select Switch Account from the drop-down menu.Choose the account you want to switch to. ConclusionYou have successfully learned how to update your contact information, set email preferences, and switch between multiple accounts in Bigcloudy. Keeping your account information accurate and notifications tailored ensures smooth management and proper access for your team. Need Help? If you face any issues updating your nameservers or need further assistance, our support team is always available: Email: support@bigcloudy.com Submit a support ticket FAQ Can I add multiple users or team members to my BigCloudy hosting account?Yes, BigCloudy allows you to add multiple contacts or users so different team members can receive emails or manage specific tasks without sharing login credentials. Do additional users get full access to my account?No, access depends on how it’s configured. Contacts mainly receive notifications, while account access and permissions can be controlled separately to protect sensitive areas like billing. How can I ensure only the right team members receive billing or support emails?You can manage this using Email Preferences and select exactly which notifications each contact should receive. Can I switch between multiple BigCloudy accounts easily?Yes, if you manage more than one account, you can use the Switch Account option from the top-right menu in your Client Area. What should I do if a team member no longer needs access or notifications?You can update their email preferences or remove the contact entirely from the Contacts section to stop all future communications.
