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  1. Home
  2. Account FAQ
  3. User Management
  4. How to Add and Delete Contacts in Your Bigcloudy Account?
Updated on February 7, 2026
Account FAQ
  • Folder icon closed Folder open iconRegistration
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  • Folder icon closed Folder open iconAccount Management
    • How to Register and Log In to Your Bigcloudy Account.
    • How can I update my account information or contact email?
    • How to Secure Your BigCloudy Account by Updating Your Password
    • Where can I view my active services and hosting plans?
  • Folder icon closed Folder open iconUser Management
    • How to Add and Delete Contacts in Your Bigcloudy Account?
    • Can I add multiple users or team members to my hosting account?
    • Why User Accounts Matter in Your Bigcloudy Client Area?
    • How to Delete Your Account at Bigcloudy Client Area?
    • Is it safe to share login details instead of creating new users?
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How to Add and Delete Contacts in Your Bigcloudy Account?

Introduction

Managing contacts in your Bigcloudy Client Area helps you control who receives billing emails, support updates, and important notifications. In this article, you will learn how to add a new contact and how to delete an existing one from your account.

1. Add a New Contact

Follow the steps below to add a contact to your Bigcloudy account:

  1. Log in to your Bigcloudy Client Area.
  2. Click your name on the top-right corner to open the drop-down menu.
  3. Select Contacts.
  4. Click Add New Contact.
account3

Fill in the contact details:

  • First Name
  • Last Name
  • Email Address
  • Phone Number
  • Company Name (optional)
  • Address Details (if required

Scroll down to Email Preferences and select the types of emails this contact should receive:

  • General Emails
  • Billing Emails
  • Support Emails
  • Product Emails
  • Domain Emails

Click Save Changes to add the contact.

account2
tip Tip: Assign email preferences carefully to ensure the right people receive important updates.

2. Delete an Existing Contact

If you no longer want a contact to receive communications:

  1. Log in to your Bigcloudy Client Area.
  2. Click your name on the top-right corner.
  3. Select Contacts.
  4. Select the contact you want to remove from the drop-down list.
  5. Click Delete Contact at the bottom of the page.
  6. Confirm the deletion.
account1
tip Note: Once deleted, the contact will no longer receive any emails associated with your account.

Conclusion

You have successfully learned how to add and delete contacts in your Bigcloudy account. Keeping your contact list updated ensures that the right people receive notifications and your account stays secure and organized.

Need Help?

If you face any issues updating your nameservers or need further assistance, our support team is always available:

  • mail Email: support@bigcloudy.com
  • website Submit a support ticket

FAQ

What are contacts used for in a BigCloudy account?

Contacts are used to receive billing notifications, support updates, product alerts, and domain-related emails without sharing your main login credentials.

Can a contact log in to my BigCloudy Client Area?

No, contacts do not get login access by default. They only receive emails based on the preferences you assign.

Can I assign different email notifications to different contacts?

Yes, you can choose which types of emails each contact receives, such as billing, support, product, or domain notifications.

Is it safe to delete a contact from my account?

Yes, deleting a contact is safe. Once removed, the contact will no longer receive any emails related to your BigCloudy account.

What should I do if I accidentally delete a contact?

You can easily add the contact again by creating a new contact with the same details from the Contacts section in your Client Area.

Still stuck? How can we help?

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