How Do I Add or Update DNS Records Like A, MX, and TXT? IntroductionDNS records determine how your domain communicates with your website, email services, and external platforms. Whether you’re connecting a hosting service, setting up business email, or verifying a third-party integration, properly managing your DNS records is essential. This article walks you through the process of accessing your DNS settings on BigCloudy.com and adding or updating common record types such as A, MX, and TXT. Step 1: Log In to Your BigCloudy AccountGo to loginEnter your email and password, then click Sign In. Tip: Bookmark your client area URL for quick access next time.From the main dashboard, select servicesClick on login to cpanel Step 2: Access DNS ManagementNavigate to the Domains section in cPanel and select Zone Editor.Locate the domain you want to manage and click Manage to open its DNS Zone Editor. Step 3: Add a New DNS RecordClick Add Record or + New Record.Choose the Record Type (A, MX, or TXT) from the dropdown menu.Fill in the details as shown below:Click Save Record to apply your changes. Step 4: Edit an Existing DNS RecordLocate the record you want to change.Click the Edit icon next to it.Update the Value, Host, or TTL fields.Click Save Changes to confirm. Step 5: Wait for DNS PropagationAfter saving, DNS changes can take up to 24–48 hours to propagate worldwide. However, most updates appear within a few hours.NotesAvoid duplicating the same record type for one host unless required.Always back up your DNS zone before making large changes.Ensure SPF, DKIM, and DMARC records are correct for your email provider. Need Help? If you face any issues updating your nameservers or need further assistance, our support team is always available: Email: support@bigcloudy.com Submit a support ticket ConclusionBy following the steps above, you can easily add or update DNS records (A, MX, and TXT) in your BigCloudy.com account. Properly configuring these records ensures that your website, emails, and third-party integrations work seamlessly. FAQ How long does it take for DNS record changes to propagateDNS propagation typically takes 5 minutes to 4 hours, depending on the TTL value and global DNS caching. Some ISPs may take up to 24–48 hours. Will updating DNS records cause downtime for my website or email?Changing certain records like the A record or MX record can cause temporary service disruption if the new values are incorrect. Always double-check entries before saving. Can I add multiple MX or TXT records?Yes. Many services require multiple MX or TXT records for example, Google Workspace, Microsoft 365, and domain verification services. Ensure that each entry is added exactly as provided. What if my DNS provider doesn’t support a specific record type?Some DNS hosts do not support advanced records like CAA, SRV, or NS updates. In that case, you may need to transfer your DNS hosting to a provider that supports all required record types. Will I get access to cPanel?Yes. all of our shared and reseller hosting packages come with cPanel or our custom BigCloudy control panel. Login details will be emailed to you after activation.
