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  1. Home
  2. Protected: Domain FAQ
  3. Domain Management
  4. How do I connect my domain to a hosting plan?
Updated on February 7, 2026
Domain FAQ
  • Folder icon closed Folder open iconDomain Management
    • How can I register a new domain with BigCloudy?
    • What Is WHOIS Protection and Is It Free?
    • How To Change Nameservers for Your domain From the client area?
    • How to Transfer an Existing Domain to BigCloudy?
    • Can I manage subdomains under my main domain in cpanel?
    • How do I connect my domain to a hosting plan?
    • Why is my domain not resolving to my hosting server?
    • How long does it take for DNS changes to reflect?
    • Can I host multiple domains under one plan?
    • What is the difference between addon and parked domains?
  • Folder icon closed Folder open iconDNS Management
    • How Do I Add or Update DNS Records Like A, MX, and TXT?
    • What is propagation time after DNS record changes?
    • Can I Use Cloudflare DNS with My Hosting?
    • How Do I Point My Domain to a VPS or External IP?
    • What Does TTL Mean in DNS Settings?
  • Folder icon closed Folder open iconPrivacy & WHOIS
    • How to Hide Your Personal Details in the WHOIS Database
    • Why Does WHOIS Still Show Old Contact Info After I Updated It?
    • Is Domain Privacy Required for All Domain Extensions?
    • Can I Disable WHOIS Privacy Anytime?

How do I connect my domain to a hosting plan?

Introduction

Connecting your domain to a Bigcloudy hosting plan is a crucial step in making your website accessible to the world. When visitors type your domain name, it needs to point to the correct hosting server so your website loads properly. This process typically involves updating DNS settings, such as nameservers or A records, to link your domain with your hosting account. In this guide, we’ll walk you through the step-by-step process of locating your hosting details, updating your domain’s DNS records, and ensuring your website becomes fully accessible once DNS propagation is complete.

Step 1: Locate Your Hosting DNS Details

What You Need:-

You need to log in to your Bigcloudy client area portal, which supplies:

1) Nameservers (e.g.,ns1.bigcloudy.com, ns2.bigcloudy.com)

OR

2) A Records (e.g., server IP address)

Where to Find Them

  • Your hosting account dashboard
  • The hosting plan’s welcome email
  • Support documentation provided by your host

Step 2: Access Your Domain’s DNS Management

Common Places to Manage DNS

  • Your domain registrar, e.g., Bigcloudy, GoDaddy, Namecheap, Google Domains
  • Your hosting provider if the domain is registered there

How to Access It

  • Log in to your domain registrar.
  • Go to Domain Management.
  • Find DNS Management or Nameserver Settings.

Step 3: Update the DNS Records

Option A: Update Nameservers (Most Common)

  • Replace your current nameservers with the ones provided by your host.
  • Save the changes.

Example:

				
					ns1.bigcloudy.com
				
			
				
					ns2.bigcloudy.com
				
			

Option B: Update DNS Records Manually

Please check your BigCloudy welcome email, as you must have received the server IP address there.:

  • Edit the A Record for the root (@) to your hosting IP.
  • Add/confirm a CNAME record for www pointing to your domain.

Step 4: Wait for DNS Propagation

What to Expect:

  • Changes can take minutes to 24–48 hours.
  • Your website may load intermittently during propagation.

Troubleshooting

If Your Domain Still Isn’t Connecting

  • Verify the DNS records match your host’s instructions.
  • Check for duplicate or conflicting A or CNAME records.
  • Confirm your hosting plan is active.
  • Clear your browser DNS cache or use an external DNS checker.

Conclusion

Connecting your domain to a Bigcloudy hosting plan involves updating DNS settings, usually nameservers or A records, so your domain points to the Bigcloudy hosting server. Once DNS propagation completes, your website becomes fully accessible. Following the steps above ensures a smooth and reliable domain-to-hosting connection.

Need Help?

If you require assistance at any point while using this guide, our Support Team is here to help:
  • mail Email: support@bigcloudy.com
  • website Submit a support ticket

FAQ

How long does it take for my domain to connect to my hosting plan?

DNS changes can take anywhere from a few minutes to 24–48 hours to propagate globally. During this time, your website may load intermittently.

Should I update nameservers or A records?
  • Nameservers: Most common method; update them to the ones provided by your hosting provider.

  • A Records: Use this if your host provides a specific IP address instead of nameservers.

Where can I find my hosting DNS details?

You can typically find nameservers or A records in your hosting account dashboard, your hosting welcome email, or the support documentation provided by your host.

What should I do if my website doesn’t load after updating DNS?
  • Verify that your DNS records match the instructions from your host.

  • Check for duplicate or conflicting A or CNAME records.

  • Confirm your hosting plan is active.

  • Clear your browser DNS cache or use an external DNS checker.

Will my email be affected when I change nameservers?

Changing nameservers can affect email if your email service is tied to the domain’s previous DNS records. Make sure to update MX records if needed to avoid disruption.

Still stuck? How can we help?

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