How do I manage DNS or database from Hestia?

Introduction

Managing DNS and databases in HestiaCP allows you to control your domain’s DNS records and manage your website’s data securely. This guide will walk you through the steps to manage DNS and databases using your BigCloudy hosting account.

1.Prerequisites

Before you start managing DNS or databases:

Ensure your domain is added to HestiaCP.
Have your HestiaCP login credentials ready.
Confirm you have the necessary permissions for DNS and database management.

2.Manage DNS Records

Step 1: Log in to HestiaCP

Open your HestiaCP login page.
Enter your username and password.
Click Login.

Step 2: Open the DNS Section

Click DNS in the top navigation menu.

Step 3: Select Your Domain

Locate your domain in the list.
Click Edit next to the domain name.

Step 4: Add, Edit, or Remove Records

Add Record: Click Add Record, select the record type (A, CNAME, MX, TXT, etc.), enter the details, and click Save.
Edit Record: Click the pencil icon next to the record, update the information, and click Save.
Remove Record: Click the trash icon next to the record to delete it.

3.Manage Databases

Step 1: Open the Database Section

Click DB in the top navigation menu.

Step 2: Create a New Database

Click Add Database.
Enter Database Name, User, and Password.
Click Save.

Step 3: Manage Existing Databases

Edit Database User: Click the pencil icon to update credentials.

Delete Database: Click the trash icon to remove a database.

Access Database: Use the phpMyAdmin link to manage data directly.

4.Troubleshooting DNS & Database Issues

DNS Issues:

Domain not pointing correctly → Verify A/AAAA records.
Changes not propagating → Wait 24 hours or clear your local DNS cache.
Invalid records → Ensure record type and values are correct.

Database Issues:

Cannot connect → Verify database user, password, host, and port.
Permission errors → Ensure the user has sufficient privileges.
Backup/restore errors → Check file permissions and available storage.

Conclusion

You have now learned how to manage DNS records and databases in HestiaCP. Correct DNS management ensures your domain resolves properly, while proper database management keeps your website data secure and organized. Follow troubleshooting tips or contact BigCloudy Support if you face any issues.

Need Help?

If you face any issues updating your nameservers or need further assistance, our support team is always available:

Email: support@bigcloudy.com
Submit a support ticket

FAQ

Can you manage databases from Hestia?

Yes, Hestia allows you to manage databases. You can create, delete, and view databases and database users from the Databases section in the control panel.

How do you access phpMyAdmin from Hestia?

You can access phpMyAdmin by clicking on the phpMyAdmin link next to your database under the Databases section. This allows you to manage database tables, import/export data, and run SQL queries.

What database types are supported in Hestia?

Hestia supports MySQL and MariaDB databases. The available version depends on your server configuration.

Why can’t you see the DNS option for your domain?

If the DNS option is missing, it usually means:

DNS is not enabled for the domain, or
The domain is using external nameservers (for example, Cloudflare or another DNS provider)

In this case, DNS must be managed from the external provider.

Can you manage DNS and databases without root access?

Yes, you can manage DNS records and databases for your assigned domains without root access, as long as your user account has the required permissions.