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  • how do i add new domains or subdomains in plesk?
  1. Home
  2. Private: WebPanel FAQ
  3. Plesk
  4. How To Manage Email Accounts In Plesk?
Updated on February 9, 2026
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  • Folder icon closed Folder open iconPlesk
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How To Manage Email Accounts In Plesk?

Introduction

Plesk offers a complete set of tools to manage email accounts for your domains. Whether you want to create new mailboxes, update passwords, configure spam protection, or access webmail, this guide covers everything you need to manage email inside Plesk efficiently.


1. Log in to Plesk

Open your Plesk Control Panel and log in with your username and password.

2. Go to the Mail Section

Click Mail from the left menu. This shows all the email accounts linked to your domain.

Screenshot 1.2

3. Create a New Email Account

  1. Click Create Email Address.
  2. Enter your email name (example: info@yourdomain.com).
  3. External email (It used to reset your password if you lose access to the primary email address.)
  4. Set a strong password (You can generate).
  5. (Optional) Choose a mailbox size limit.
  6. Click OK or Apply to save.
Bigcloudy_go to the mail section

4. Access Your Email

Webmail:
Go to webmail.yourdomain.com and log in with your email and password.

Screenshot 1.1

Notes

Mailbox Over Quota: When your mailbox reaches its size limit, new emails may bounce. Increase the quota in Plesk if needed.

Use Strong Passwords: Avoid simple passwords use combinations of uppercase, lowercase, numbers, and symbols.

External Email Backup: Always add an external email address; it helps you recover access if you forget your password.

DNS Requirements: For email to work properly, ensure your MX records point to your Plesk server.

Webmail Client: Depending on your hosting setup, Plesk may use Roundcube, Horde, or a custom webmail interface.

Conclusion

Managing email accounts in Plesk is intuitive and efficient. From creating new accounts to configuring advanced features like spam protection and forwarding.
Plesk provides all essential tools for professional email management.

Need Help?

If you face issues accessing Plesk or forgot your credentials, contact our support team:

  • mail Email: support@bigcloudy.com
  • website Submit a support ticket

FAQ

Can I set unlimited mailbox storage?

Yes, if your hosting plan supports it. Set the mailbox size to Unlimited.

Why is my email not working after creation?

Check DNS records, particularly MX and A records, to ensure they point to the correct mail server.

Can I create multiple email accounts?

Yes, Plesk allows creating as many accounts as your hosting plan supports.

Does Plesk support email aliases?

Yes, aliases can be added under email account settings.

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