How can I update my account information or contact email? IntroductionKeeping your Bigcloudy account information updated ensures smooth communication, accurate billing, and secure access to your services. In this article, you will learn how to update your personal details, billing address, and contact email from your Client Area. 1. Login to Bigcloudy Client AreaSteps:Login to Bigcloudy Client Area.Go to the top corner below your name and click on it.A drop-down menu will appear, click Account Details. 2. Update Personal InformationFields:First NameLast NameEmail AddressPhone NumberLanguageMake changes as required. 3. Update Billing AddressFields:Company NameGSTINAddress 1Address 2CityCountryState / RegionZIP CodePayment Method💡 Tip: After updating your information, scroll below and click Save. 4. Change Profile Name & EmailSteps:Click your name again in the top corner.From the drop-down, select Profile.Here you can update your profile name and email address.Click Save Changes to apply updates. 5. Save ChangesAll changes to your personal information, billing address, and profile/email will be saved after clicking Save Changes. ConclusionYou have successfully learned how to update your account information, billing details, and contact email in your Bigcloudy Client Area. Keeping your details up to date ensures smooth communication and uninterrupted access to your services. Need Help? If you face any issues updating your nameservers or need further assistance, our support team is always available: Email: support@bigcloudy.com Submit a support ticket FAQ Can I change my contact email after registering my BigCloudy account?Yes, you can update your contact email from the Profile section in your Client Area. Make sure the new email is active, as all important notifications will be sent there. Will changing my email affect my existing services or invoices?No, updating your email or personal details does not affect your active services, domains, or billing history. Do I need to verify my email again after updating it?In some cases, you may be asked to verify the new email address for security and compliance purposes. Can I update my billing address without contacting support?Yes, you can update your billing details directly from Account Details in the Client Area without any support intervention. What should I do if I’m unable to save my updated account information?If changes are not saving, try refreshing the page or clearing your browser cache. If the issue persists, contact BigCloudy support via Live Chat or Support Ticket.
