How do I request hardware upgrades or RAID configuration? Introduction You can request hardware upgrades or RAID configuration to improve your dedicated server’s performance, storage, and redundancy. This article explains how to submit a request and what information you need to provide. Dedicated servers allow you to customize hardware to fit your needs. Whether you want more RAM, additional storage, or a specific RAID setup, following the proper procedure ensures your request is processed efficiently. Steps to Request a Hardware Upgrade 1. Identify Your Requirements Determine which components you need to upgrade: RAM CPU Storage (HDD/SSD) Network cards Decide on the specifications: Amount of RAM CPU model Storage capacity and type RAID level (0, 1, 5, 10, etc.) Tip: Consider your server workload when choosing RAID levels: RAID 0: Performance (no redundancy) RAID 1: Mirroring (redundancy) RAID 5/6/10: Balance of performance and redundancy 2. Gather Server Information Before submitting your request, collect: Server hostname or ID Current hardware configuration Desired hardware upgrades or RAID setup Operating system (Linux/Windows) 3. Submit a Hardware Upgrade Request Log in to your hosting account portal. Navigate to Support → Request Hardware Upgrade or Server Management. Fill in the request form: Select your server. Specify the component upgrades needed. Specify desired RAID configuration, if applicable. Attach any supporting documentation if required. Submit the request. 4. Confirm and Schedule Maintenance After submitting, a support agent will review your request. They may contact you for confirmation or clarification. Maintenance windows may be scheduled for hardware changes or RAID configuration. Ensure you back up all critical data before maintenance begins. Notes and Warnings Data Loss Risk: RAID changes may erase existing data. Backup is mandatory. Downtime: Hardware upgrades usually require server downtime. Plan accordingly. Compatibility: Some upgrades may require a server reboot or OS-level adjustments. Conclusion Requesting hardware upgrades or RAID configuration ensures your dedicated server meets performance and reliability needs. Always provide clear specifications and back up data before ch Need Help? If you face any issues updating your nameservers or need further assistance, our support team is always available: Email: support@bigcloudy.com Submit a support ticket FAQ Will my server experience downtime during a hardware upgrade?Yes. Most hardware upgrades and RAID configuration changes require server downtime. Your hosting provider will usually schedule a maintenance window to minimize disruption. Is my data safe during a RAID configuration change?Not always. RAID creation or modification can result in complete data loss. It is mandatory to back up all important data before requesting any RAID changes. How long does a hardware upgrade request take to complete?The timeline depends on the type of upgrade and hardware availability. Simple upgrades may be completed within a few hours, while complex changes can take longer. Can I request multiple hardware upgrades at the same time?Yes. You can request upgrades such as RAM, CPU, storage, and RAID configuration in a single request. Clearly list all requirements to avoid delays. Do I need to reinstall the operating system after a hardware upgrade?In most cases, no. However, some upgrades, especially storage or RAID changes, may require OS reconfiguration, reboots, or reinstallation.
