Is it safe to share login details instead of creating new users? IntroductionKeeping your Bigcloudy account secure is essential. This article explains why sharing your login credentials is not recommended and how you can safely provide access by creating separate user accounts. 1. Why Sharing Login Details Is Unsafe Sharing your Bigcloudy login credentials may seem convenient, but it creates serious risks: Security Risk – Anyone with your login can access your account, modify services, or view sensitive data. Loss of Accountability – If changes are made, you cannot track who performed them. Violates Best Practices – Sharing credentials increases the chance of accidental misuse or unauthorized access. Potential Service Disruption – Mistakes by others using your login may impact billing, services, or configuration settings. Note: Even trusted colleagues should not use your login information. 2. Recommended Approach: Create Separate Users Instead of sharing your login credentials: Use the User Management or Team Access feature in your Bigcloudy Client Area (if available). Assign appropriate roles or permissions for each user: Admin – Full access to billing and services Support – Can open support tickets and manage limited services Read-only – Can view services but cannot make changes Benefit: Each person has their own secure login, improving safety, control, and accountability. 3. Quick Tips If you must temporarily allow access, change your password immediately afterward. Never share passwords through email, chat, or public documents. Use secure password-sharing tools if temporary access is required. ConclusionYou now understand why sharing login details is unsafe and why creating separate user accounts is the recommended approach. Following these security practices ensures that your Bigcloudy account remains protected and properly managed. Need Help? If you face any issues updating your nameservers or need further assistance, our support team is always available: Email: support@bigcloudy.com Submit a support ticket FAQ Is it safe to share my BigCloudy login details with team members?No, sharing your login details is unsafe and can lead to security risks, unauthorized changes, and loss of accountability. Why is creating separate user accounts better than sharing one login?Separate user accounts provide better security, allow role-based access, and ensure each action is traceable to a specific user. Can I control what different users can access in my BigCloudy account?Yes, you can assign roles and permissions so users only access the areas they need, such as support, services, or read-only views. What should I do if I’ve already shared my login credentials?You should change your password immediately and review account activity to ensure no unauthorized changes were made. Can BigCloudy help me set up users and permissions correctly?Yes, the BigCloudy support team can assist you with user management and access setup through Live Chat or a Support Ticket.
