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  1. Home
  2. Account FAQ
  3. Invoice Management
  4. What payment methods are accepted for my hosting plan?
Updated on February 7, 2026
Account FAQ
  • Folder icon closed Folder open iconRegistration
    • How do I create a new hosting account with BigCloudy?
    • Can I register using my Gmail or social login?
    • What should I do if I didn’t receive the account activation email?
    • Is phone verification required during registration?
    • Can I register multiple accounts with the same email address?
  • Folder icon closed Folder open iconAccount Management
    • How to Register and Log In to Your Bigcloudy Account.
    • How can I update my account information or contact email?
    • How to Secure Your BigCloudy Account by Updating Your Password
    • Where can I view my active services and hosting plans?
  • Folder icon closed Folder open iconUser Management
    • How to Add and Delete Contacts in Your Bigcloudy Account?
    • Can I add multiple users or team members to my hosting account?
    • Why User Accounts Matter in Your Bigcloudy Client Area?
    • How to Delete Your Account at Bigcloudy Client Area?
    • Is it safe to share login details instead of creating new users?
  • Folder icon closed Folder open iconInvoice Management
    • How can I download or view my invoices?
    • What payment methods are accepted for my hosting plan?
    • Can I change the billing address or company name on my invoice?
    • How do I update GST/VAT invoices?
    • What Should I Do If My Payment Fails or Is Charged Twice?
  • Folder icon closed Folder open iconUpgrade/Downgrade
    • How do I upgrade my hosting plan to a higher/downgrade package?
    • Can I Downgrade My Plan Without Losing Data?
    • Is There Any Downtime During Plan Upgrades or Migrations?
    • How Is the Remaining Balance Adjusted After Upgrading?
    • Can I Switch Between Shared, VPS, or Dedicated Hosting?
  • Folder icon closed Folder open iconTicket Management
    • How Can I Create a New Support Ticket for Technical Help?
    • What Details Should I Include to Get Faster Support?
    • How Long Does It Take for the Support Team to Respond?
    • Where Can I Track the Status of My Open Tickets?
    • Can I Reopen a Closed Ticket if the Issue Persists?

What payment methods are accepted for my hosting plan?

Introduction

Bigcloudy offers multiple secure payment options to make it easy for you to pay for your hosting plan. Whether you are a local or international client, you can choose a payment method that best suits your needs.

This article explains the payment methods currently accepted by Bigcloudy and provides a few helpful tips for smooth billing.

Accepted Payment Methods

Stripe (International)

Stripe allows you to pay securely using your credit or debit card.

  • Supports international payments for clients worldwide
  • Accepts most major credit and debit cards
  • Fast and secure payment processing

CCAvenue

CCAvenue is available primarily for clients in India and selected regions.

  • Supports Indian credit and debit cards
  • Net banking options
  • Digital wallets supported where available

Stripe Checkout

Stripe Checkout provides a quick and secure payment experience.

  • Suitable for one-time payments and recurring subscriptions
  • Accepts major credit and debit cards
  • Optimized checkout flow for faster payments

PayU (India & International)

PayU supports both Indian and international customers.

  • Credit and debit cards
  • UPI payments (India)
  • Other supported online payment methods

 

payment

Notes & Tips

  • All payments are processed through secure and encrypted gateways to protect your data.
  • For recurring hosting plans, ensure your billing and payment details are kept up to date to avoid service interruptions.
  • If you experience any issues during payment, our support team is available to help.

Conclusion

Bigcloudy supports multiple trusted payment gateways to ensure flexible and secure billing for all customers. By choosing the payment method that works best for you and keeping your billing information updated, you can enjoy uninterrupted hosting services.

Need Help?

If you face any issues updating your nameservers or need further assistance, our support team is always available:
  • mail Email: support@bigcloudy.com
  • website Submit a support ticket

FAQ

What payment methods does BigCloudy accept for hosting plans?

BigCloudy accepts payments via Stripe, Stripe Checkout, CCAvenue, and PayU, allowing both local and international customers to pay securely.

Can I use an international credit or debit card to make payments?

Yes, international credit and debit cards are supported through Stripe, Stripe Checkout, and PayU.

Are UPI payments supported by BigCloudy?

Yes, UPI payments are supported through PayU for customers.

Are my payment details secure when paying on BigCloudy?

Yes, all payments are processed through encrypted and secure payment gateways to protect your financial information.

What should I do if my payment fails or I face a billing issue?

If a payment fails or you encounter any billing issues, you can contact BigCloudy support via Live Chat or by opening a Support Ticket for assistance.

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  • Can I change the billing address or company name on my invoice?
  • Is phone verification required during registration?
  • Can I register using my Gmail or social login?
  • How do I update GST/VAT invoices?
  • How can I download or view my invoices?
  • How Is the Remaining Balance Adjusted After Upgrading?
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