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  1. Home
  2. Account FAQ
  3. Upgrade/Downgrade
  4. Is There Any Downtime During Plan Upgrades or Migrations?
Updated on February 7, 2026
Account FAQ
  • Folder icon closed Folder open iconRegistration
    • How do I create a new hosting account with BigCloudy?
    • Can I register using my Gmail or social login?
    • What should I do if I didn’t receive the account activation email?
    • Is phone verification required during registration?
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  • Folder icon closed Folder open iconAccount Management
    • How to Register and Log In to Your Bigcloudy Account.
    • How can I update my account information or contact email?
    • How to Secure Your BigCloudy Account by Updating Your Password
    • Where can I view my active services and hosting plans?
  • Folder icon closed Folder open iconUser Management
    • How to Add and Delete Contacts in Your Bigcloudy Account?
    • Can I add multiple users or team members to my hosting account?
    • Why User Accounts Matter in Your Bigcloudy Client Area?
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    • How can I download or view my invoices?
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  • Folder icon closed Folder open iconUpgrade/Downgrade
    • How do I upgrade my hosting plan to a higher/downgrade package?
    • Can I Downgrade My Plan Without Losing Data?
    • Is There Any Downtime During Plan Upgrades or Migrations?
    • How Is the Remaining Balance Adjusted After Upgrading?
    • Can I Switch Between Shared, VPS, or Dedicated Hosting?
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Is There Any Downtime During Plan Upgrades or Migrations?

Introduction

This article explains whether your website or VPS may experience downtime during plan upgrades or server migrations, and what steps you can take to minimize interruptions when working with hosting providers such as BigCloudy.

Downtime During Plan Upgrades

Step 1: Understand the Upgrade Process

Most hosting providers allow seamless plan upgrades, such as increasing storage, CPU, or RAM.

  • Simple upgrades usually do not cause downtime

  • VPS and cloud hosting upgrades are often performed live without service interruption

Downtime During Migrations

Step 1: Understand the Migration Process

Migration involves moving your website files, databases, and settings to a new server or hosting plan.

Downtime depends on several factors:

  • Size of your data

  • Type of migration (manual vs. automated)

  • DNS propagation time

Step 2: Plan for DNS Propagation

When DNS records are updated to point to a new server:

  • Full DNS propagation can take 24–48 hours

  • Most users experience little to no downtime if the migration is done correctly

Step 3: Use Temporary Measures

Some hosting providers offer tools to reduce downtime, such as:

  • Staging servers

  • Temporary URLs

These allow you to test your site before switching traffic to the new server.

Warning: Improper migrations can cause downtime or data loss. Always follow your provider’s migration instructions carefully.

Important Notes

  • Always back up all files and databases before migrating

  • Upgrade-related downtime is usually shorter than migration downtime

  • Communicating with your hosting provider can significantly reduce disruptions

Conclusion

Plan upgrades typically cause little to no downtime, especially on VPS or cloud hosting platforms. Server migrations may involve short interruptions depending on data size and DNS updates. With proper planning, backups, and provider support—such as services offered by BigCloudy—you can ensure a smooth and reliable transition.

Need Help?

If you face any issues updating your nameservers or need further assistance, our support team is always available:

  • mail Email: support@bigcloudy.com
  • website Submit a support ticket

FAQ

Do plan upgrades usually cause downtime?

In most cases, no. VPS and cloud hosting upgrades are often performed without downtime.

Is downtime unavoidable during migrations?

Not always. With proper planning and DNS management, downtime can be minimal or even avoided.

How long does DNS propagation take?

DNS propagation can take anywhere from a few minutes up to 24–48 hours, depending on global ISP caching.

Should I notify users before upgrading or migrating?

Yes. If any interruption is expected, informing users in advance improves trust and user experience.

Can my hosting provider help with migration downtime?

Yes. Providers like BigCloudy often offer assisted or automated migrations to reduce risk and downtime.

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  • Is phone verification required during registration?
  • Can I register using my Gmail or social login?
  • What payment methods are accepted for my hosting plan?
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