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cPanel Hosting
Laravel Hosting
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Single Documentation
Updated on November 5, 2025
Registration
5 Topics
How do I create a new hosting account with BigCloudy?
Can I register using my Gmail or social login?
What should I do if I didn’t receive the account activation email?
Is phone verification required during registration?
View All
Account Management
4 Topics
How to Register and Log In to Your Bigcloudy Account.
How can I update my account information or contact email?
How to Secure Your BigCloudy Account by Updating Your Password
Where can I view my active services and hosting plans?
View All
User Management
5 Topics
How to Add and Delete Contacts in Your Bigcloudy Account?
Can I add multiple users or team members to my hosting account?
Why User Accounts Matter in Your Bigcloudy Client Area?
How to Delete Your Account at Bigcloudy Client Area?
View All
Invoice Management
5 Topics
How can I download or view my invoices?
What payment methods are accepted for my hosting plan?
Can I change the billing address or company name on my invoice?
How do I update GST/VAT invoices?
View All
Upgrade/Downgrade
5 Topics
How do I upgrade my hosting plan to a higher/downgrade package?
Can I Downgrade My Plan Without Losing Data?
Is There Any Downtime During Plan Upgrades or Migrations?
How Is the Remaining Balance Adjusted After Upgrading?
View All
Ticket Management
5 Topics
How Can I Create a New Support Ticket for Technical Help?
What Details Should I Include to Get Faster Support?
How Long Does It Take for the Support Team to Respond?
Where Can I Track the Status of My Open Tickets?
View All
View More
Docy Topics
Loaded with awesome features like Documentation, Knowledgebase, Forum & more!
Registration
How do I create a new hosting account with BigCloudy?
Can I register using my Gmail or social login?
What should I do if I didn’t receive the account activation email?
Is phone verification required during registration?
Account Management
How to Register and Log In to Your Bigcloudy Account.
How can I update my account information or contact email?
How to Secure Your BigCloudy Account by Updating Your Password
Where can I view my active services and hosting plans?
User Management
How to Add and Delete Contacts in Your Bigcloudy Account?
Can I add multiple users or team members to my hosting account?
Why User Accounts Matter in Your Bigcloudy Client Area?
How to Delete Your Account at Bigcloudy Client Area?
Invoice Management
How can I download or view my invoices?
What payment methods are accepted for my hosting plan?
Can I change the billing address or company name on my invoice?
How do I update GST/VAT invoices?
Upgrade/Downgrade
How do I upgrade my hosting plan to a higher/downgrade package?
Can I Downgrade My Plan Without Losing Data?
Is There Any Downtime During Plan Upgrades or Migrations?
How Is the Remaining Balance Adjusted After Upgrading?
Ticket Management
How Can I Create a New Support Ticket for Technical Help?
What Details Should I Include to Get Faster Support?
How Long Does It Take for the Support Team to Respond?
Where Can I Track the Status of My Open Tickets?
View More
Recommended Topics
Registration
How do I create a new hosting account with BigCloudy?
Can I register using my Gmail or social login?
What should I do if I didn’t receive the account activation email?
Is phone verification required during registration?
Account Management
How to Register and Log In to Your Bigcloudy Account.
How can I update my account information or contact email?
How to Secure Your BigCloudy Account by Updating Your Password
Where can I view my active services and hosting plans?
User Management
How to Add and Delete Contacts in Your Bigcloudy Account?
Can I add multiple users or team members to my hosting account?
Why User Accounts Matter in Your Bigcloudy Client Area?
How to Delete Your Account at Bigcloudy Client Area?
Invoice Management
How can I download or view my invoices?
What payment methods are accepted for my hosting plan?
Can I change the billing address or company name on my invoice?
How do I update GST/VAT invoices?
Upgrade/Downgrade
How do I upgrade my hosting plan to a higher/downgrade package?
Can I Downgrade My Plan Without Losing Data?
Is There Any Downtime During Plan Upgrades or Migrations?
How Is the Remaining Balance Adjusted After Upgrading?
Ticket Management
How Can I Create a New Support Ticket for Technical Help?
What Details Should I Include to Get Faster Support?
How Long Does It Take for the Support Team to Respond?
Where Can I Track the Status of My Open Tickets?
View More
Single Product Topics
Loaded with awesome features like Documentation, Knowledgebase, Forum & more!
Registration
5
How do I create a new hosting account with BigCloudy?
Can I register using my Gmail or social login?
What should I do if I didn’t receive the account activation email?
Is phone verification required during registration?
View All
Account Management
4
How to Register and Log In to Your Bigcloudy Account.
How can I update my account information or contact email?
How to Secure Your BigCloudy Account by Updating Your Password
Where can I view my active services and hosting plans?
View All
User Management
5
How to Add and Delete Contacts in Your Bigcloudy Account?
Can I add multiple users or team members to my hosting account?
Why User Accounts Matter in Your Bigcloudy Client Area?
How to Delete Your Account at Bigcloudy Client Area?
View All
Invoice Management
5
How can I download or view my invoices?
What payment methods are accepted for my hosting plan?
Can I change the billing address or company name on my invoice?
How do I update GST/VAT invoices?
View All
Upgrade/Downgrade
5
How do I upgrade my hosting plan to a higher/downgrade package?
Can I Downgrade My Plan Without Losing Data?
Is There Any Downtime During Plan Upgrades or Migrations?
How Is the Remaining Balance Adjusted After Upgrading?
View All
Ticket Management
5
How Can I Create a New Support Ticket for Technical Help?
What Details Should I Include to Get Faster Support?
How Long Does It Take for the Support Team to Respond?
Where Can I Track the Status of My Open Tickets?
View All
Explore Docy
Loaded with awesome features like Documentation, Knowledgebase, Forum & more!
Account FAQ
Registration
How do I create a new hosting account with BigCloudy?
Can I register using my Gmail or social login?
What should I do if I didn’t receive the account activation email?
Is phone verification required during registration?
Account Management
How to Register and Log In to Your Bigcloudy Account.
How can I update my account information or contact email?
How to Secure Your BigCloudy Account by Updating Your Password
Where can I view my active services and hosting plans?
User Management
How to Add and Delete Contacts in Your Bigcloudy Account?
Can I add multiple users or team members to my hosting account?
Why User Accounts Matter in Your Bigcloudy Client Area?
How to Delete Your Account at Bigcloudy Client Area?
Invoice Management
How can I download or view my invoices?
What payment methods are accepted for my hosting plan?
Can I change the billing address or company name on my invoice?
How do I update GST/VAT invoices?
Upgrade/Downgrade
How do I upgrade my hosting plan to a higher/downgrade package?
Can I Downgrade My Plan Without Losing Data?
Is There Any Downtime During Plan Upgrades or Migrations?
How Is the Remaining Balance Adjusted After Upgrading?
Ticket Management
How Can I Create a New Support Ticket for Technical Help?
What Details Should I Include to Get Faster Support?
How Long Does It Take for the Support Team to Respond?
Where Can I Track the Status of My Open Tickets?
Protected: Domain FAQ
Domain Management
How can I register a new domain with BigCloudy?
What Is WHOIS Protection and Is It Free?
How To Change Nameservers for Your domain From the client area?
How to Transfer an Existing Domain to BigCloudy?
DNS Management
How Do I Add or Update DNS Records Like A, MX, and TXT?
What is propagation time after DNS record changes?
Can I Use Cloudflare DNS with My Hosting?
How Do I Point My Domain to a VPS or External IP?
Privacy & WHOIS
How to Hide Your Personal Details in the WHOIS Database
Why Does WHOIS Still Show Old Contact Info After I Updated It?
Is Domain Privacy Required for All Domain Extensions?
Can I Disable WHOIS Privacy Anytime?
