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  • Cloud Hosting
    • cPanel Hosting
    • Laravel Hosting
    • Node.js Hosting
    • Magento Hosting
    • Django Hosting
    • Reseller/Agency Hosting
    • SSL Certificates
  • WordPress
    • WordPress Hosting
    • WooCommerce Hosting
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registration

Registration

5 Topics
  • How do I create a new hosting account with BigCloudy?
  • Can I register using my Gmail or social login?
  • What should I do if I didn’t receive the account activation email?
  • Is phone verification required during registration?
account-management

Account Management

4 Topics
  • How to Register and Log In to Your Bigcloudy Account.
  • How can I update my account information or contact email?
  • How to Secure Your BigCloudy Account by Updating Your Password
  • Where can I view my active services and hosting plans?
user-management

User Management

5 Topics
  • How to Add and Delete Contacts in Your Bigcloudy Account?
  • Can I add multiple users or team members to my hosting account?
  • Why User Accounts Matter in Your Bigcloudy Client Area?
  • How to Delete Your Account at Bigcloudy Client Area?
invoice_management

Invoice Management

5 Topics
  • How can I download or view my invoices?
  • What payment methods are accepted for my hosting plan?
  • Can I change the billing address or company name on my invoice?
  • How do I update GST/VAT invoices?
upgrade_downgrade

Upgrade/Downgrade

5 Topics
  • How do I upgrade my hosting plan to a higher/downgrade package?
  • Can I Downgrade My Plan Without Losing Data?
  • Is There Any Downtime During Plan Upgrades or Migrations?
  • How Is the Remaining Balance Adjusted After Upgrading?

Ticket Management

5 Topics
  • How Can I Create a New Support Ticket for Technical Help?
  • What Details Should I Include to Get Faster Support?
  • How Long Does It Take for the Support Team to Respond?
  • Where Can I Track the Status of My Open Tickets?
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cPanel​

[category_count slug="cpanel"]

How to manage permission in cPanel file manager?

How to fix 503 Service Unavailable error for node.js in cPanel?

How to Install Node.js on cPanel?

How to check your cPanel username?

more

WordPress

[category_count slug="wordpress"]

What steps should i follow to clean and optimize my WordPress database?

Importance of minifying CSS, JavaScript, and HTML for WordPress

Optimizing images for lightning-fast WordPress load times a complete guide

Maximize your WordPress website’s performance with BigCloudy

more

Hestia

[category_count slug="hestia"]

Setting content security policy in Hestia CP for a website

Restarting MySQL service in Hestia control panel: A step-by-step guide

Managing email server configuration in Hestia control panel

Step-by-step guide to blocking and whitelisting IPs in Hestia CP

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