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  • Cloud Hosting
    • cPanel Hosting
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    • Magento Hosting
    • Django Hosting
    • Reseller/Agency Hosting
    • SSL Certificates
  • WordPress
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    • WooCommerce Hosting
  • VPS & Dedicated Server
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Account Management

registration Registration

5
  • How do I create a new hosting account with BigCloudy?
  • Can I register using my Gmail or social login?
  • What should I do if I didn’t receive the account activation email?
  • Is phone verification required during registration?
  • Can I register multiple accounts with the same email address?
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account-management Account Management

4
  • How to Register and Log In to Your Bigcloudy Account.
  • How can I update my account information or contact email?
  • How to Secure Your BigCloudy Account by Updating Your Password
  • Where can I view my active services and hosting plans?
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user-management User Management

5
  • How to Add and Delete Contacts in Your Bigcloudy Account?
  • Can I add multiple users or team members to my hosting account?
  • Why User Accounts Matter in Your Bigcloudy Client Area?
  • How to Delete Your Account at Bigcloudy Client Area?
  • Is it safe to share login details instead of creating new users?
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Domain Management

domain-management Domain Management

10
  • How can I register a new domain with BigCloudy?
  • What Is WHOIS Protection and Is It Free?
  • How To Change Nameservers for Your domain From the client area?
  • How to Transfer an Existing Domain to BigCloudy?
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dns-management DNS Management

5
  • How Do I Add or Update DNS Records Like A, MX, and TXT?
  • What is propagation time after DNS record changes?
  • Can I Use Cloudflare DNS with My Hosting?
  • How Do I Point My Domain to a VPS or External IP?
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privacy-whois Privacy & WHOIS

4
  • How to Hide Your Personal Details in the WHOIS Database
  • Why Does WHOIS Still Show Old Contact Info After I Updated It?
  • Is Domain Privacy Required for All Domain Extensions?
  • Can I Disable WHOIS Privacy Anytime?
View all

Hosting

vps VPS

4
  • What is the Difference Between VPS and Shared Hosting
  • How to Connect to Your VPS via SSH or RDP
  • Can I Upgrade My VPS Resources Anytime?
  • How to troubleshoot “Server not reachable” on VPS?
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WordPress Hosting

6
  • How Do I Install WordPress on My Hosting?
  • What are the benefits of WordPress-optimized hosting?
  • How to Fix the “Error Establishing a Database Connection” Issue?
  • How to fix payment gateway issues in WooCommerce?
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Forex hosting

4
  • How do I reduce latency for Forex trading servers?
  • How to connect MetaTrader (MT4/MT5) to Forex VPS?
  • What is Forex VPS hosting and why is it important?
  • Is 24/7 Uptime Guaranteed for Forex VPS?
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WebPanel

cpanel cPanel

11
  • How do I access my cPanel dashboard?
  • How to Create FTP in cPanel
  • How to Install a Free Auto SSL?
  • How to restore files using JetBackup in cPanel
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cyberpanel CyberPanel

5
  • How to fix login or SSL certificate issues in CyberPanel?
  • How to Install WordPress Using CyberPanel ?
  • How can I access CyberPanel login URL?
  • How to Restart LSWS or MySQL from CyberPanel ?
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softaculous Softaculous

5
  • What is Softaculous, and how do I access it?
  • How to Install WordPress, Joomla, or Drupal via Softaculous in BigCloudy Hosting Control Panel ?
  • How to Backup and Restore Applications Using Softaculous
  • How to Enable Automatic Updates for Installed Applications via Softaculous
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Framework

nodejs Node.Js

5
  • How do I deploy a Node.js app on your hosting?
  • What Node.js Versions Are Supported?
  • How Do I Configure Environment Variables in Shared Hosting?
  • Can I Run Multiple Node.js Apps Under One Account?
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python Python

5
  • Do You Support Python and Django Applications?
  • How Do I Deploy a Django App on Your VPS or Shared Server?
  • How to set up Gunicorn and Nginx for Django?
  • How Do I Manage Static and Media Files in Django Hosting?
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laravel Laravel

5
  • How to Deploy a Laravel Project on BigCloudy Shared Hosting ?
  • How Do I Set Up .env and Manage Environment Variables in Laravel?
  • Is SSH access available for running artisan commands?
  • How to configure queues and cron jobs in Laravel hosting?
View all
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WordPress

WordPress 404 Error Fix: causes and step-by-step solutions

A WordPress 404 error page occurs when the server cannot find a page or another resource a visitor has requested. There are various reasons for this error: for example, you can’t find the wrong URL structure, missing content, or the …

Easy guide to verifying your WordPress website domain on Google

With the help of Google Search Console, Google Analytics, you can verify your WordPress domain for your website. When the verification of your domain is done then you can access valuable data and tools provided by such services to improve …

WordPress sitemaps explained types and uses for SEO

A sitemap means a file which provides the data including pages, posts, and other content published on your website to search engines. It helps the search engine crawlers to navigate and index your website more effectively and provides right direction …

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Magento

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WooCommerce

Changing database user passwords in Hestia CP: Complete guide

To change the passwords regularly is a very crucial security measure to safeguard your databases from unauthorized access and possible data losses. Follow this simple guide to change database user …

Complete guide to adding and deleting database users in Hestia CP

This step-by-step guide shows you how to add and delete database user in Hestia and manage your database efficiently by accessing or restricting specific databases users easily in few minutes. …

Configuring mail rate limits in Hestia Control Panel for email accounts

It is necessary to set rate limit so that you can manage your outgoing mails and avoid surpassing the limitations set by the hosting provider. This guide provides you the …

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WooCommerce

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cPanel​

Migrating your website using cPanel backups across different hosting plans

Transitioning your website to a new hosting plan often necessitates restoring a backup from your previous provider. Fortunately, cPanel’s functionalities facilitate this process, enabling restoration even when switching hosting companies. This guide outlines the steps involved to restore backup cPanel …

Adding addon domains and websites in cPanel

Once you’ve acquired a web hosting plan with BigCloudy Hosting, you’ll need to add your website to your cPanel account. This process allows BigCloudy to link your domain name with your hosting resources. Here’s a guide to walk you through …

Changing PHP version in cPanel for your website

PHP version refers to the specific release or version number of the PHP programming language. PHP is a server-side scripting language widely used for web development, and it undergoes regular updates and improvements over time. Each update surely introduces new …

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CyberPanel

ModSecurity setup instructions for CyberPanel servers

Safeguard your website from regular threats with ModSecurity. Explore this step-by-step guide to protect your website using ModSecurity on CyberPanel and configure this firewall on CyberPanel server to shield your website from online attacks. What is ModSecurity? ModSecurity, often referred …

Backup and restore workflow for CyberPanel websites

Shield your website data with reliable backups with the help of CyberPanel default tools and explore this article to create website backup and restore it effortlessly. Steps to Create Website Backup i. Create Backup on CyberPanel 1. Login to your …

Adjusting PHP execution time in CyberPanel for WordPress

Does your WordPress website facing timeouts or issues due to long running scripts then follow this simple guide to change PHP time limit for your WordPress website using CyberPanel and which allows your website to handle complex tasks without interference. …

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