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Hosting FAQ
VPS
  • What is the Difference Between VPS and Shared Hosting
  • How to Connect to Your VPS via SSH or RDP
  • Can I Upgrade My VPS Resources Anytime?
  • How to troubleshoot “Server not reachable” on VPS?
WordPress Hosting
  • How Do I Install WordPress on My Hosting?
  • What are the benefits of WordPress-optimized hosting?
  • How to Fix the “Error Establishing a Database Connection” Issue?
  • How to fix payment gateway issues in WooCommerce?
Forex hosting
  • How do I reduce latency for Forex trading servers?
  • How to connect MetaTrader (MT4/MT5) to Forex VPS?
  • What is Forex VPS hosting and why is it important?
  • Is 24/7 Uptime Guaranteed for Forex VPS?
N8N VPS Hosting
  • What is n8n VPS hosting used for?
  • How do I install n8n on my VPS?
  • Can I access n8n through a custom domain?
  • How do I secure n8n with SSL or HTTPS?
WooCommerce
  • How do I set up WooCommerce on my WordPress hosting?
  • Which Hosting Plan Is Best for WooCommerce Stores?
  • How Can I Improve WooCommerce Site Speed?
  • How to Enable SSL for WooCommerce?
Account FAQ
Registration
  • How do I create a new hosting account with BigCloudy?
  • Can I register using my Gmail or social login?
  • What should I do if I didn’t receive the account activation email?
  • Is phone verification required during registration?
Account Management
  • How to Register and Log In to Your Bigcloudy Account.
  • How can I update my account information or contact email?
  • How to Secure Your BigCloudy Account by Updating Your Password
  • Where can I view my active services and hosting plans?
User Management
  • How to Add and Delete Contacts in Your Bigcloudy Account?
  • Can I add multiple users or team members to my hosting account?
  • Why User Accounts Matter in Your Bigcloudy Client Area?
  • How to Delete Your Account at Bigcloudy Client Area?
Invoice Management
  • How can I download or view my invoices?
  • What payment methods are accepted for my hosting plan?
  • Can I change the billing address or company name on my invoice?
  • How do I update GST/VAT invoices?
Upgrade/Downgrade
  • How do I upgrade my hosting plan to a higher/downgrade package?
  • Can I Downgrade My Plan Without Losing Data?
  • Is There Any Downtime During Plan Upgrades or Migrations?
  • How Is the Remaining Balance Adjusted After Upgrading?

Latest Articles

cPanel

How To Install Node.js On cPanel Via WHM?

Node.js is a server-side JavaScript runtime that operates on Google’s V8 JavaScript

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  • November 5, 2025

How to manage permission in cPanel file manager?

In cPanel, the server’s operating system (usually Linux) determines how files and

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  • November 5, 2025

How to fix 503 Service Unavailable error for node.js in cPanel?

The error mainly occurs when the cPanel account exceeds its resource limits,

  • 1 minute
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  • November 5, 2025

How to Install Node.js on cPanel?

Creating Node.js application in cPanel can be effortless, even for beginners. Whether

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  • November 5, 2025

How to check your cPanel username?

Knowing your cPanel username is essential for accessing your website’s hosting control

  • 2 minutes
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  • November 5, 2025

SOLR & Java Issue After cPanel Update Causing Roundcube Failures [Resolved]

There is issue reported and most of servers experiencing an issue with

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  • July 7, 2025

Assigning an additional IP address using whmapi1 / SSH Commands

Sometimes it’s faster for serevr administrator to manage your server through SSH

  • 1 minute
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  • June 27, 2025

Creating a development environment by mirroring your website to a subdomain

Why you need a WordPress staging site ? The primary purpose of

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  • June 26, 2025

Guide to restoring backups in cPanel or WHM via JetBackup 5

At BigCloudy, restoring backups for your website is a straightforward process through

  • 2 minutes
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  • July 5, 2024

Complete guide to web application installation using cPanel

Installing applications on your website can be a time-consuming process. Fortunately, cPanel

  • 2 minutes
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  • July 4, 2024

Uploading website backup files using the file manager in cPanel

Ever wondered how to get your website backup back onto your hosting

  • 2 minutes
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  • July 4, 2024

Migrating your website using cPanel backups across different hosting plans

Transitioning your website to a new hosting plan often necessitates restoring a

  • 2 minutes
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  • July 3, 2024

Adding addon domains and websites in cPanel

Once you’ve acquired a web hosting plan with BigCloudy Hosting, you’ll need

  • 2 minutes
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  • July 3, 2024

Changing PHP version in cPanel for your website

PHP version refers to the specific release or version number of the

  • 3 minutes
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  • July 2, 2024

Managing PHP extensions for your website using cPanel

PHP extensions are modules or plugins that provide additional functionality and features

  • 4 minutes
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  • July 2, 2024

Complete guide to DNS management in cPanel

In cPanel, DNS records refer to the settings and configurations that define

  • 3 minutes
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  • July 1, 2024

Installing Let’s Encrypt SSL certificate on your website via cPanel

To install a Let’s Encrypt SSL certificate in cPanel, you can follow

  • 2 minutes
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  • June 30, 2024

Managing your databases via phpMyAdmin on cPanel

To manage database with phpMyAdmin on cPanel, follow these steps:  1. Access

  • 2 minutes
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  • June 30, 2024

How to create MySQL database from MySQL database wizard? 

The MySQL Database Wizard is a user-friendly tool commonly available in cPanel.

  • 2 minutes
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  • June 30, 2024

Step-by-step tutorial to update database passwords in cPanel

Adopting a regular practice of changing database password is essential for maintaining

  • 2 minutes
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  • June 28, 2024

Creating MySQL databases and users using cPanel

cPanel is a widely used web hosting control panel that empowers website

  • 2 minutes
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  • June 28, 2024

Introduction to database MYSQLDatabase and MYSQLDatabase wizard? 

In the context of cPanel, a “database” typically refers to a structured

  • 3 minutes
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  • June 28, 2024

Adding an email autoresponder using cPanel

In cPanel, an autoresponder is a feature that automatically sends a pre-defined

  • 3 minutes
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  • June 27, 2024

Complete guide to domain forwarding setup in cPanel

Domain forwarder in cPanel helps in forwarding emails when the system can’t

  • 2 minutes
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  • June 27, 2024

Setting up email forwarders quickly using cPanel

cPanel email forwarder is a helpful feature that automatically forwards incoming emails

  • 2 minutes
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  • June 27, 2024

Managing email filters in cPanel for a clutter-free inbox

In cPanel, you can use email filters to manage incoming emails more

  • 2 minutes
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  • June 26, 2024

Resetting cPanel email account passwords complete guide

Steps to Reset Your Email‘s Password in cPanel To reset email account

  • 1 minute
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  • June 26, 2024

Accessing your email account through cPanel

To access email account in cPanel, you have two options using webmail

  • 2 minutes
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  • June 26, 2024

Creating email accounts using cPanel complete guide

You can easily create and handle personalized email accounts connected to your

  • 2 minutes
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  • June 25, 2024

Complete guide to file permissions management in cPanel

In cPanel, the server’s operating system (usually Linux) determines how files and

  • 2 minutes
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  • June 25, 2024

Uploading files to your website using cPanel File Manager

The File Manager in cPanel is a convenient tool that lets you handle files

  • 2 minutes
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  • June 25, 2024

Creating FTP accounts using cPanel complete guide

Setting up an FTP account in cPanel allows you to give secure

  • 2 minutes
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  • June 24, 2024

Setting up website redirects using cPanel

In cPanel, you have the option to set up redirects, which automatically send

  • 2 minutes
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  • June 24, 2024

Disabling directory listing to enhance website security via cPanel

cPanel uses directory listing to show files and folders within a directory

  • 2 minutes
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  • June 24, 2024

Restoring website backups in cPanel complete guide

cPanel offers a convenient backup feature that allows you to create and

  • 3 minutes
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  • June 23, 2024

Steps to remove add-on domains and associated subdomains in cPanel

To delete Add-on domain and Subdomains in cPanel, follow these steps:  Once

  • 1 minute
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  • June 23, 2024

Adding add-on domains and subdomains using cPanel

BigCloudy’s hosting plans make it easy to manage multiple websites and add an

  • 3 minutes
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  • June 23, 2024

Easy Guide to Log in to BigCloudy cPanel Account

To log in to your cPanel account at BigCloudy, follow these streamlined steps: 

  • 2 minutes
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  • June 21, 2024

Changing your cPanel password securely

It is crucial to select a strong and secure password to safeguard

  • 2 minutes
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  • June 21, 2024

Complete guide to checking your cPanel username

Knowing your cPanel username is essential for accessing your website’s hosting control

  • 1 minute
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  • June 2, 2024

Downloading backup files from cPanel explained

While BigCloudy Hosting offers automatic backups of your cPanel files and databases,

  • 2 minutes
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  • June 2, 2024

Complete guide to IP blocking in cPanel

Maintaining website security is crucial, and sometimes it’s necessary to block specific

  • 1 minute
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  • June 2, 2024

Steps to manage directory listing (enable/disable) through .htaccess in cPanel

Directory listing, also known as indexing, allows web browsers to display a

  • 2 minutes
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  • June 2, 2024

Creating business email accounts using cPanel

Having an email address that matches your website (like yourname@emailaddress.com looks polished

  • 2 minutes
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  • June 2, 2024

Setting up DMARC records for cPanel email to improve security

DMARC stands for “Domain-Based Message Authentication, Reporting, and Compliance.” It’s a powerful

  • 3 minutes
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  • June 2, 2024

Common causes and fixes for Let’s Encrypt SSL errors in cPanel

While the installation process for Let’s Encrypt SSL certificates through cPanel is

  • 2 minutes
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  • June 2, 2024

Installing Let’s Encrypt SSL certificate on your website via cPanel

Let’s Encrypt is a free, trusted certificate authority which provides SSL/TLS certificates

  • 3 minutes
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  • June 2, 2024

Finding MySQL database information using cPanel

Connecting your website or application to its MySQL database often requires specific

  • 2 minutes
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  • June 2, 2024

Creating MySQL databases and users using cPanel

Steps to Set Up MySQL Database 1. Firstly, log in to your

  • 2 minutes
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  • June 2, 2024

Accessing phpMyAdmin through your cPanel account

phpMyAdmin is a popular and user-friendly web interface that allows you to

  • 1 minute
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  • June 2, 2024

Setting up your domain for cPanel email accounts

This guide outlines the steps involved in configuring your domain for use

  • 2 minutes
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  • June 2, 2024

Complete guide to cPanel account access

cPanel is a widely used web hosting control panel that provides a

  • 1 minute
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  • June 2, 2024

Secure SSH access to your cPanel account complete guide

SSH (Secure Shell) is a powerful tool for securely connecting to your

  • 2 minutes
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  • June 2, 2024

Complete guide to changing cPanel email passwords

This article provides instructions to reset your cPanel email password managed through

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  • June 2, 2024

Complete guide to shifting your site from subfolder to root domain in cPanel

Encountering the “Index Of” error after uploading your website indicates incorrect file

  • 2 minutes
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  • June 2, 2024

Creating additional FTP users using cPanel

Managing website files often involves granting access to multiple users. cPanel’s FTP

  • 2 minutes
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  • June 2, 2024

Accessing your website files through cPanel Web Disk

Managing your website’s files directly can be crucial for various tasks, from

  • 2 minutes
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  • June 2, 2024

Where can i manage PHP modules or extensions from within cPanel?

PHP extensions provide additional functionalities for your website’s PHP code. cPanel offers

  • 2 minutes
  • |
  • June 2, 2024

Changing PHP version in cPanel for your website

PHP, the scripting language powering many dynamic websites, undergoes regular updates for

  • 1 minute
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  • June 2, 2024

Where to locate the A record on cPanel?

A records are fundamental components of the Domain Name System (DNS). They

  • 2 minutes
  • |
  • June 2, 2024

Managing DNS A records using cPanel

A records are crucial components of the Domain Name System (DNS). They

  • 2 minutes
  • |
  • June 2, 2024

Managing SPF records in cPanel for email authentication

Sender Policy Framework (SPF) records are a vital email authentication mechanism that

  • 2 minutes
  • |
  • June 2, 2024

Monitoring CPU, memory, and bandwidth usage in cPanel

Effectively managing your website’s resource consumption is crucial for optimal performance and

  • 3 minutes
  • |
  • June 2, 2024

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